pre 1 godinu
Sa askgamblerom sam čekao 4 dana.. ništa nisu najavljivali i nisu odgovorili. I slučaj je upravo zatvoren. Rekli su da se javite na čet, ali je malo teško kada me ne prime
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Casino Sieger - opšta diskusija (strana 2)
pre 1 godinu
svaki dan isti odgovor i bez informacija o novcu. Miriše na stvarno lošu mokraću!
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1
pre 1 godinu
I understand your frustration, but who can say whether some manager is truly reviewing the case or whether this is just a way of diversion!? I truly feel you, but as you said - we must wait.
It is, however, the most concerning few previous complaints were unresolved. 🙁
pre 1 godinu
Da, ovaj slučaj se očigledno tek kreće. Ali imaćemo tužbu i to će otići jako daleko, tako da će novac sigurno početi da se pojavljuje. Ovde je samo potrebno vreme da stvar dođe do suđenja
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pre 1 godinu
4 dana je prošlo. Kada dolaziš??
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pre 1 godinu
Trebalo je da intervenišete kada je reklamacija i kada je prošlo 4 dana ... evo čekali smo 5 dana! Novac se ne vidi. Nema drugog odgovora kada morate da čekate više od 2 nedelje i nema informacija o novcu. Tražio sam dokaz o uplati pre 10 dana. Ni to nije bilo moguće organizovati. Sieger će uskoro početi da traži kompenzacije i žalbe kada kontaktiram advokata i njihovu licencu za igru
Automatski prevedeno:
pre 1 godinu
Hi, have you taken any steps towards a lawsuit ?
Regarding your complaint and the 4 days, our team tries to deal with each case consistently, which is why sometimes it can take time. Veronica will get back to you soon, but she is also waiting for the 14 days mentioned in your complaint. 2 weeks is the time we give the casino to resolve this process, so you need to be patient.
As far as the reply is concerned, I am sorry that the casino is not communicating with you, because I believe it is not pleasant. When you asked the casino for proof of payment, the casino replied, why was it not possible to provide it or did not reply at all ?
Anyway, as I said, Veronica will get back to you soon and I firmly believe that you will manage to get some reasonable answer from the casino and everything will turn out well in the end. You could continue to update us if possible.
pre 1 godinu
Dobro. Čekam tvoju pomoć. Podneo sam krivičnu prijavu. A ako stvar bude to zahtevala, vodiću to na sudu. I da, neverovatno je kada čak ni ne pošalju dokaz o uplati.
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pre 1 godinu
j 
sve vreme isti odgovori kada pitam gde mi je novac ili priznanica
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pre 1 godinu
Čekam novac skoro 3 nedelje. Dokaz o uplati 8 dana. Ne dobijam ništa drugo od kazina siegera kada niste primili novo ažuriranje. Da, sada činim sve što mogu da osiguram da kazino Sieger bude potpuno zatvoren. Oni znaju da prihvate novac, ali očigledno ne znaju da plate!
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pre 1 godinu
Posle 16 dana još uvek nema informacija o novcu. Nema dokaza o uplati. Podneo sam krivičnu prijavu. I unajmio advokata. Imam sve dokaze sačuvane, vidimo se na sudu sa kazino Siegerom. Da li ste imali direktan broj za njihovu licencu za igre mg? Ja bih ih ipak kontaktirao
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pre 1 godinu
još jednom sam dobio ovu poruku gde samo čekam i čekam, srećom ovo će se uskoro završiti kada će se na sudu ovo odmah rešiti a ne čekati
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pre 1 godinu
I checked your complaint - I mean, the one you submitted here on Casino Guru, it really needs your update regarding the delayed withdrawal since the time for the casino to resolve it without our intervention has passed.
I also informed Veronika, and I'm sorry to see the response from support remains the same 🙁!
pre 1 godinu
Nema smisla u tome, pare se ne vide i svaki dan morate čekati isti odgovor!
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pre 1 godinu
This must be simply a horrible feeling! Try to keep this out of your mind if you can, we will help you, it just needs some time. 🙏
pre 1 godinu
Malo teško. Ionako sam izgubio u kazinu. A sada sam podigao veliki iznos i ništa se ne čuje o novcu. Čekam vašu pomoć oko ovoga.
Automatski prevedeno:
pre 1 godinu
According to the process, you are about to be assigned a specialist to engage in a possible conversation with the casino. This step is usually taken after the initial period of 14 days has passed. We usually try to explain that by ignoring the player's complaint or acting unfairly, the casino risks its reputation, and as a result, players may be more hesitant to register there.
The collaboration, however, is crucial hence, I pray you'll get the money soon.
Hold on!
pre 1 godinu
Čekam već 16 dana i ne vidim ništa ni o priznanici ni o novcu. Možete li mi reći kada ćete tačno intervenisati? Ili imate direktnu vezu sa Maltom? Da bih se javio u vezi toga
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pre 1 godinu
da budem iskren, ovaj kazino Sieger sada izbegava problem... čekamo ovde 17 dana i ne može potrajati toliko dugo da pošaljemo potvrdu o uplati. Pošto nisu platili, ne mogu da isporuče račun.. da, neko treba da interveniše u ovo! To je bila potpuna šala
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pre 1 godinu
I understand that you're angry and that it's tiring. If nothing progresses Veronica, who is handling your case, will try to help you and will take your complaint further. You need to be a little patient, because our team is dealing with a lot of complaints.
Anyway, I hope that the situation will end as soon as possible and especially happily for you. For the time being, we have to keep a cool head until your complaint proceeds further. I believe that your money will come from the casino and the complaint will no longer be necessary. Whatever changes, don't hesitate to let us know.
