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Celsius Casino - opšta diskusija

pre 2 godina od Anonymized198
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3831 pregleda 18 odgovora |
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pre 2 godina
Ako želite da diskutujete bilo šta vezano za Celsius Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
pre 2 godina

Poslao sam žalbu, tri puta sam slao zahtjev za samoisključenje, nastavljam da igram i nažalost niko mi ne odgovara, ni na mejl, ni na chat. Očajna sam, ne znam kako da to uradim.

Automatski prevedeno:
Anonymized198
pre 2 godina

Hello Marquez199,

I'm sorry to hear about your issue. We inform that the casino provides slow or bad customer support, so this is it. 🙁

The only thing that comes to my mind is to set the gambling limits to zero. Sadly, I do not know if this casino provides such an option.


pre 2 godina

Ima li neko novosti o ovom kazinu? da li je registrovan? kako pronalaziš Smatram ih užasno pametnima, stalno krše T&C koje sami opisuju na stranici.

Oni se rugaju i ismijavaju probleme kockanja zavisnih igrača.

Automatski prevedeno:
Anonymized198
pre 2 godina

Hello Marquez199,

the only sources of players' experiences so far are 9 submitted complaints - yours included:

file

Check all here.

No user review and no comments. 🙁

Radka
pre 2 godina

Zdravo, ali da li tvoj Jozef ima nešto slučajno? čudno je da ne odgovara na žalbe. Obično je veoma brzo..

Automatski prevedeno:
Anonymized198
pre 2 godina

It is usually very fast, but we currently have more complaints submitted than usual and many people who deal with complaints are on vacation so that's why the response time might be longer than usual.

pre 2 godina

Not a complaint, but a potential reliability issue - Celsius seems to display a Curaçao licence however it looks like it's not a valid one...

I do not know if it's a fake or if it expired but that's not a great sign for this website 😕

Thebaum
pre 2 godina

Hello there,

regarding the Celsius Casino, have you found anything different from their information, please? 🤔

"Celsius is authorized and regulated by the Government of Curacao and operates under License No. 365/JAZ issued to Gaming Curacao N.V."

If so I will forward it to our Data Team for the check.

Ažurirano od strane autora pre 2 godina
pre 2 godina

Hi! Well their verified badge is still there - but if you go and check it... https://licensing.gaming-curacao.com/validator/?lh=ea2eeffe8203734e95eb265a81be0ca7 meh

Ažurirano od strane autora pre 2 godina
Thebaum
pre 2 godina

Hi there,

it does not work this way 🙂. If you wish to check the license, you must click the authenticator available on the casino's site, otherwise, the link does not work properly.:

file

This "NODATA THIS URL IS NOT VERIFIED" means that the URL chain has been broken hence no data could be found.

pre 2 godina

Oh I didn't see it broke the page if I copy/pasted the URL.

But yes that's exactly what I did, and it still shows it as not valid. Very weird. Well anyway I probably won't spend much time on Celsius, that was just in case 😀

file

Thebaum
pre 2 godina

Hi there,

if you click on the validator/license icon placed on the Celsius web directly, you'll get the proper result 😉.

Can be found here:

file

What makes feel like playing elswhere, I wonder? 🙂

Ažurirano od strane autora pre 2 godina
pre 2 godina

I always have a thing for good looking Casinos 😏

But still, that's exactly what I did. Even when I click on this validator I still see the invalid license. I don't get it.


Anyway, maybe it's just me, so I will trust you on this!

Thebaum
pre 2 godina

I think I understand, I also like fancy webs 🙂

Hmm, that's interesting, honestly have no clue what may be causing this.

I truly believe that the license is valid, I'll ask somebody else to try. 🤔


pre 10 meseci

Why do this casino not ever respond to anything??? Even the scam casinos respond...with this one...nothing. Some of the worst customer support in history with this site. I would stay well clear if your thinking about getting paid as well.

CryptoG82
pre 10 meseci

Hello, I see you have a problem with the withdrawal and communication with the casino. 

Nevertheless, how long have you been waiting for the withdrawal ? I suppose you don't know any reason why that is. Is your account fully verified yet ? 

I will wait for the answer.

Jaro
pre 10 meseci

20 days. 6 emails and on Live Chat today I had to create another account to actually try and speak to them...guess what...ignored again!!! This site is an absolute disgrace. We are talking about 0.01 BTC ffs

Jaro
pre 10 meseci

I verified what they asked me to verify on first deposit. I then deposited again following that and then asked them to close my account because of gambling issues. Prior to that I withdrew the remaining 0.01 BTC in the account and I got a "Success" message. I checked the crypto address etc, all fine. 20 days now and no response at all to multiple attempts to communicate with them, just nothing. Incredible really. Surely this is heading for the Scam list.

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