pre 1 godinu
Ima li vesti ovde? Da li ste primili isplatu?
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CrownPlay Casino - opšta diskusija (strana 3)
pre 1 godinu
I'm sorry that it's like this, but obviously there's nothing we can do about it. With the casino still processing your withdrawal, we just have to wait and be patient. If you have casinos where your withdrawals go through in one day, then you know you have to stay with them, because it's not quite normal. There are a lot of casinos where you don't get withdrawals that fast.
However, nothing is lost and it's probably only a matter of time. If there are still problems you can update us and we will proceed accordingly.
pre 1 godinu
Hi,
i have started a payout on the 14th of March, they said 3 business day needed, now we are on the 5. business day and nothing, customer service can only ask me to be patient, 126 euro is stucked in.
pre 1 godinu
Hi, I see you have the same problem as the player before you. It's been going on for a while and apparently the casino has a delay in paying out. The casino hasn't told you anything except to be patient ? It should be added that we give casinos 14 days to resolve such a process, so obviously we really have to be patient.
You have also lodged a complaint, so if there are still issues, our team will intervene after the 14 days.
I will keep my fingers crossed for you. 🤞
pre 1 godinu
Smešno realno, daću im do 18 časova, a zatim uložiti žalbu. 3 radna dana su 3 radna dana i opšti uslovi važe za oba. Takođe ne mogu da platim svoje račune u nekom trenutku
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OdgovoriCitiraj1
pre 1 godinu
16. marta sam zatražio isplatu i ništa se do danas nije dogodilo. Podrška kaže da je isplata u završnoj proveri od strane finansijskog tima i sledeća podrška govori o problemima, mogu samo preporučiti svima da se ne registruju i igraju sa Crovnplai-om, zaista je loše tako se ponašati prema igračima
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pre 1 godinu
Da li je vaše povlačenje već obrađeno ili isplaćeno?
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pre 1 godinu
Yes, but i dont use this site anymore🙂
OdgovoriCitiraj1
pre 1 godinu
I think when i will win highet like 5000-10000€ then they wont pay, i dont recommend for you either, wait for the money and then dont deposit again
OdgovoriCitiraj2
pre 1 godinu
Čestitamo na primanju novca.
Nadam se da ću dobiti svoju isplatu i da ću onda sumnjivo napustiti kazino
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pre 1 godinu
They paid me out on the 6 or 7. Day and i made it to skrill. Also I wrote for them on chat every single fcking day, I wish you the best and keep yourseld away from the site, look for something better, or if you can only play here, dont play at all. Good luck bro🍀
pre 1 godinu
Da hvala, najbolje da ne igraš, ne ljuti se, ne gubi pare, svaka čast i tebi i pozdrav iz Nemačke.
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pre 1 godinu
16. marta sam zatražio isplatu i ništa se do danas nije dogodilo. Podrška kaže da je isplata u završnoj proveri od strane finansijskog tima i sledeća podrška govori o problemima, mogu samo preporučiti svima da se ne registruju i igraju sa Crovnplai-om, zaista je loše tako se ponašati prema igračima
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pre 1 godinu
Have you actually tried to check with the customer support by sending them an email, or just asked the live chat about the situation, I wonder?🤔 Sometimes the live chat is not fully informed, you know.🤷♀️ Whenever you feel like filing a complaint, we are here to help.
pre 1 godinu
Zdravo, verovatno sam napisao 3 do 5 imejlova i nikada nisam dobio odgovor, ali jednom su rekli da će moja isplata uskoro doći, a to je bilo u petak prošle nedelje i takođe sam napravio snimak ekrana svakog ćaskanja od podrške
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pre 1 godinu
It was a good move to take screenshots. However, since we give casinos 14 days to sort out everything around the withdrawal, if it goes beyond that, let us know and we'll try to help.
On the other hand, it's nice that the casino told you that your withdrawal should be coming soon, so at least it's communicating somehow. But if you keep waiting and don't hear anything new, a complaint will be in order.
So I'll wait and see how it develops.
pre 1 godinu
WARNING! Be Careful with them! I asked a payout 8 days ago, but never recieved, asked the crownplay support for help two times, but still nothing, they sent only copy/paste infos and always asked for more time. At the site TOS can see 3 business days to do the payout:
pre 1 godinu
Zdravo, moj novac je isplaćen, ali sam zatvorio račun jer nisam zadovoljan podrškom.
Štaviše, kazino krši svoje uslove i odredbe
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OdgovoriCitiraj1
pre 1 godinu
WARNING! Be Careful with them! I asked a payout 8 days ago, but never recieved, asked the crownplay support for help two times, but still nothing, they sent only copy/paste infos and always asked for more time. At the site TOS can see 3 business days to do the payout:
pre 1 godinu
Is your account fully verified at this casino, is this your first withdrawal? We actually give casinos 14 full days to get this process done, as Tomas explained to you in your complaint, as well. It can be a bit more time consuming when it comes to the first withdrawal, actually. It is sometimes caused because the casino needs to go thru all the documentation, and get everything checked. So please, try to be little patient, and let's see, if the casino will be able to process your payment during this time frame. Our team will be ready to help you out, whenever there will be need to do it. Keep us updated, if you have any news, please.
pre 1 godinu
Zdravo, moj novac je isplaćen, ali sam zatvorio račun jer nisam zadovoljan podrškom.
Štaviše, kazino krši svoje uslove i odredbe
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pre 1 godinu
It is really nice to hear, that you got your money. Could you update your complaint, as well, please, so our team can close your case? When you say, they violate their own terms, what do you mean by that, if I may ask? Waiting for your reply.🙂
pre 1 godinu
Uslovi i odredbe kažu 3 radna dana, a ja sam čekao 7 radnih dana i po mom mišljenju kazino krši svoje opšte uslove.
Nisam zvanično uložio žalbu, samo sam izrazio svoje mišljenje ovde na forumu.
Srdačan pozdrav
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