pre 11 meseci
Ako želite da diskutujete bilo šta vezano za DrakeBet Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
DrakeBet Casino - opšta diskusija
pre 11 meseci
Prošlo je skoro mesec dana otkako sam podneo zahtev i poslao im dokaze o depozitima u Drakebet kazino koji nisu dodati na moj bilans.
Imam osećaj da ne žele da kazino progovori, ili da ja lažem, ili da ih štitim.
Već sam objasnio da depoziti ne odgovaraju kazinu sa šifrom trgovine kockanjem, već GUMROAD-u, što je običan posao.
I blokiraju mi nalog kada ih pitam.
Kazino me je prevario i čini da se osećam kao da sam ja kriv. To je nečuveno.
Izmenjeno
Automatski prevedeno:
pre 11 meseci
Hello Curritokira!
I think your experience is going to be far better spotted in the casino's official thread. I pretty much recall we had a discussion about legality and Spain's gambling regulator, so I guess you would be much better protected if you keep playing on Spanish officially licensed sites.
However, I understand that the variety and thrill of trying something new may also work well. Do you prefer quite riskier fresh casinos outside Spain's regulation? I hope you won't face additional issues, of course.
Let's see how the complaint turns out.
OdgovoriCitiraj1
pre 11 meseci
Hello Curritokira!
I think your experience is going to be far better spotted in the casino's official thread. I pretty much recall we had a discussion about legality and Spain's gambling regulator, so I guess you would be much better protected if you keep playing on Spanish officially licensed sites.
However, I understand that the variety and thrill of trying something new may also work well. Do you prefer quite riskier fresh casinos outside Spain's regulation? I hope you won't face additional issues, of course.
Let's see how the complaint turns out.
pre 11 meseci
Odlučio sam da igram malo ili ništa u legalnim kockarnicama u Španiji.
Bez obzira da li je to protivzakonito ili ne, verujem da ne daje za pravo da se ukradu dva depozita od 100 evra, blokiraju računi i zatvori dokumentacija.
Mislim da to nije legalno ili ozbiljan kazino kome treba verovati.
A činjenica da koriste lažne trgovačke kodove, kao što je u ovom slučaju prodavnica odeće i predmeta pod nazivom Gunroad, čini sve frustrirajućim kada je u pitanju dokazivanje incidenta.
Automatski prevedeno:
pre 11 meseci
Hello,
Much safer decision, I'd say.
I'm not aware of any stealing; I was just explaining how our point of view usually differs from the lawyer's perspective when it comes to refunding lost money and as I said, I recalled you were very against casinos outside the Spanish regulator, so it was a surprise to me.
The rest will surely be addressed in the complaint; don't worry.
"False trade codes" are also part of the way the casino offers its services abroad; in most regulated markets, the operators have no other options. Which is pretty bad, because especially addicted players may be at risk due to failing banking blocks or other similar measures.
OdgovoriCitiraj1
pre 11 meseci
Hvala Radka na savetu.
Pokušavam da shvatim ulogu procesora plaćanja i njihovu odgovornost.
Postoji jedan slučaj koji me brine: nacionalni procesor plaćanja upravlja transakcijama preko Bizuma, a trgovački kod takođe ne odgovara lutriji. Oni samo nude uslugu na taj način, a ne putem kreditnih kartica. Kakvo je tvoje mišljenje o ovome, Radka?
Hvala unapred!!!!
Izmenjeno
Automatski prevedeno:
pre 11 meseci
Thank you for your precautions. 👍
In general, I'd say using these payment providers is the only way to access specific markets/countries. Because in order to accept players from Spain, the casino has to ensure that such players will be allowed to deposit and withdraw, which won't be that easy if the local bans recognize gambling-related transfers. So, casinos hire 3rd-party payment providers to resolve that.
Payment processors as well as other providers randomly mistake us for a casino; hence, that's what I think based on the occasional business offers we get through our Linkedin profile.
I would, however, appreciate it if an official casino representative could accurately explain this situation. I'm just assuming the reason behind this. It, with no excuse, poses a horrible side effect for addicted players whose gambling transactions are actively blocked.
pre 11 meseci
Možemo li zaključiti da procesor plaćanja koji obrađuje depozite i isplate u ilegalnim kockarnicama nema nikakvu odgovornost? Na bilo kom pravnom nivou?
Pretpostavljam da procesori plaćanja profitiraju od ove aktivnosti.
dobro sam razumeo.
Hvala kao i uvek na vašim didaktičkim odgovorima.
Izmenjeno
Automatski prevedeno:
OdgovoriCitiraj1
pre 11 meseci
Happy to keep up with you!
I think it should be considered a shared responsibility since the payment operators must be familiar with restrictions in order "to find a solution."
However, I'm quite sure that lawyer would be more interested in the legal aspect of the partnership rather than in what I would call common logic. That's why I do not prefer to comment about legality and instead focus on fair logic and experiences. I have no legal training.
OdgovoriCitiraj1
pre 11 meseci
potpuno se slažem. Možda bi bilo zanimljivo napraviti zasebnu nit. Bilo bi zanimljivo čuti od ljudi koji su obrazovani i voljni da daju svoj doprinos.
Automatski prevedeno:
OdgovoriCitiraj1
pre 11 meseci
Good idea; however, we already have that thread; you posted there already too. It is called "Question about Gambling websites with Curaçao license using incorrect Merchant Category code"
In my opinion, this thread is full of insights and experiences, even legal advice - if I'm not mistaken - so I guess it is best to stick with this thread. What do you think?
OdgovoriCitiraj1
pre 11 meseci
Anytime, dear Curritokira!
pre 10 meseci
Već dva meseca se žalim ovom kazinu da držim deo svog novca koji nikada nije uplaćen na moj račun, pružajući sve više i više dokaza. Sat je dostigao 0 i još uvek ga nisu uključili. To je ludo!!!
Automatski prevedeno:
pre 10 meseci
Na kraju, šef službe za žalbe zatvara moju žalbu zbog nedostatka dokaza. Ne znam više šta da mislim.
Automatski prevedeno:
pre 10 meseci
The way I understand it, you have not been able to provide a transaction ID, and you did refuse to provide a bank statement. Under such conditions, there's literally nothing to do. My colleague has nothing at his disposal to confront the casino with. I'm sorry, but this explanation sounds fair to me:
"Over the past two months, we’ve asked several times for the exact transaction IDs of your deposits so we could verify which payments were credited to your account and which were not. Despite your efforts to share screenshots and dates, the lack of specific transaction references means we cannot substantiate your claim or challenge the casino’s records.
Without these verifiable details, we’re unable to move forward with an effective investigation. Therefore, we must now close your case as rejected due to insufficient evidence to support the complaint."
pre 10 meseci
Slažem se sa onim što mi kažu jer sam apsolutno siguran da sam u pravu. Objektivna i proverljiva činjenica je da postoji 7 naplata i da je samo 5 pripisano na moj bilans.
Ali ne znam kako da to dokažem, da budem iskren. Razgovaraću sa svojom bankom.
Automatski prevedeno:
pre 10 meseci
Call your bank; I'd say it is a beneficial idea. There must be a way to provide the statement to any client. Once you get it, we have something to present to the casino, and the complaint may move forward. 🙏
OdgovoriCitiraj1
pre 10 meseci
Banka ne naplaćuje izvode sa kartice. Samo sa mog tekućeg računa. Međutim, napravio sam detaljan video svih naplata koje se pojavljuju na izvodu sa kartice. Poslao sam ga osobi odgovornoj za žalbu i mislim da je ona to zauvek zatvorila. Zaista je sramotno. Dva moja depozita su ukradena.
Automatski prevedeno:
pre 10 meseci
Hello Curritokira,
I find it rather strange that your bank is unable to provide a statement including card transactions. I have never heard of such a thing, but I'm glad you managed to find another option. Well done. Regarding the complaint, I do not have any additional insights to offer, I'm sorry.
OdgovoriCitiraj1
Dodajte post
