pre 10 meseci
Ovo je ubedljivo najočitija i najnepravednija žalba. Ne dozvoljavaju mi da ponovo otvorim žalbu. Neverovatno je da štite ovaj kazino.
Automatski prevedeno:
DrakeBet Casino - opšta diskusija (strana 2)
pre 10 meseci
Honestly, I read the complaint and disagree with you.
"I’m sorry we couldn’t reach a more positive outcome.
Over the past two months, we’ve asked several times for the exact transaction IDs of your deposits so we could verify which payments were credited to your account and which were not. Despite your efforts to share screenshots and dates, the lack of specific transaction references means we cannot substantiate your claim or challenge the casino’s records.
Without these verifiable details, we’re unable to move forward with an effective investigation. Therefore, we must now close your case as rejected due to insufficient evidence to support the complaint."
This is not us protecting any casino.
OdgovoriCitiraj1
pre 10 meseci
Hvala vam na interesovanju za slučaj.
Svi identifikacioni brojevi prikazani na snimku ekrana su pripisani (5)
Na mom video izvodu sa kartice ima 7 naplata. Dve od njih nikada nisu uplaćene. Ukradene su.
To je nešto objektivno i akreditovano
Zato to ne razumem
Automatski prevedeno:
pre 10 meseci
Apsolutno sam siguran da je ovaj kazino sumnjiv zbog onoga što su mi uradili.
Više nije stvar u novcu, već u tome što su to uradili većem broju igrača.
Zato tražim vašu pomoć da zaštitimo igrače.
Verujte mi, nije stvar u 100 evra. Neću se izvući iz siromaštva, to je stvar uverenja.
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OdgovoriCitiraj1
pre 10 meseci
I'd like to avoid cycling in this matter, If I may. When we discussed the bank statement option here on the forum, I also asked my colleague about your case and she was more than convinced you were not able to actively provide important details. Just as explained upon the complaint closure. 🙁
Under such circumstances, I really can't comment further; I'm not the complaint handler here.
I imagine this is a weird situation for you. My only recommendation is to reach out to your complaint handler and properly explain the whole matter, providing missing details mentioned in the complaint. For example, you believe the IDs were identified; she does not.
I am unable to assist in this matter. I am sorry.
OdgovoriCitiraj1
pre 10 meseci
I'd like to avoid cycling in this matter, If I may. When we discussed the bank statement option here on the forum, I also asked my colleague about your case and she was more than convinced you were not able to actively provide important details. Just as explained upon the complaint closure. 🙁
Under such circumstances, I really can't comment further; I'm not the complaint handler here.
I imagine this is a weird situation for you. My only recommendation is to reach out to your complaint handler and properly explain the whole matter, providing missing details mentioned in the complaint. For example, you believe the IDs were identified; she does not.
I am unable to assist in this matter. I am sorry.
pre 10 meseci
Odlično. Hvala vam.
Uradiću to
Srdačan pozdrav
Automatski prevedeno:
pre 10 meseci
You are welcome. I hope you and the handler will find a common ground.
OdgovoriCitiraj1
pre 9 meseci
Zdravo, prijatelju! Voleo bih da te kontaktiram. Potrebna mi je pomoć oko nekih pitanja u kojima, vidim, stručno znaš. Bilo bi mi od velike pomoći ako bi bio ljubazan da mi pošalješ svoju imejl adresu. Srdačan pozdrav.
Automatski prevedeno:
pre 9 meseci
Hey, what do you need help with? Maybe we could assist you in some way, try to describe your situation please.😉
Obrisan
Curritokira
je izbrisao post
Curritokira
pre 9 meseci
Možete li mi dati vašu imejl adresu? Srdačan pozdrav.
Automatski prevedeno:
pre 9 meseci
It was written for you by the player.😀😀
pre 9 meseci
Zdravo Jaro! Pa, ja to ne vidim.
Automatski prevedeno:
pre 9 meseci
Can you tell me what you see, please?
pre 9 meseci
Upravo vidim kako retvituje tekst koji sam napisao/la
Automatski prevedeno:
pre 9 meseci
Oh, u redu, bio je problem sa prevodiocem! Ako je omogućen, cela poruka nije vidljiva. Hvala na pomoći!
Automatski prevedeno:
pre 9 meseci
You're welcome, but I edited my message since the player deleted it so I wouldn't have it in my post. I hope you managed to write it down.😉
pre 7 meseci
Zdravo! Uplatio sam depozit od 450 dolara! Igrao sam različite igre i završio sa 340 dolara na svom računu! Pokušao sam da povučem sredstva na isti način na koji sam uplatio depozit! Napravio sam dva zahteva za 145 i 188 dolara. Dobio sam dva obaveštenja putem e-pošte da je povlačenje uspešno obrađeno! Na nalogu takođe piše da su plaćanja uspešno potvrđena! Ali i dalje nisam ništa primio na svoj kripto novčanik! Tim za podršku uopšte ne odgovara ni u ćaskanju ni u Telegramu! Šta se dešava? Ne razumem gde je nestao moj novac? Da li je ovaj kazino prevara ili tako nešto? Želeo bih da vidim heš transakcije mojih plaćanja! Dragi kazino gurui, da li vas predstavnik ovog kazina kontaktira?
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