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Fonbet Casino - opšta diskusija

pre 1 godinu od Jtsouk2468
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3661 pregleda 27 odgovora |
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pre 1 godinu
Ako želite da diskutujete bilo šta vezano za Fonbet Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
pre 1 godinu

najgore što postoji u kasinima daleko jede samo lopove

Automatski prevedeno:
Jtsouk2468
pre 1 godinu

Hello Jtsouk2468,

Shall I ask you for more details? What is your personal experience with this casino? I looked at the casino rating on the casino's page and it doesn't look too bad, but we'd love to hear about your personal experience. I also see that they had two complaints in the past and both were resolved positively. 🙂 file

pre 1 godinu

Igrao sam po prvi put veliki iznos bez velike opklade (0,20) i depozita od 10 evra.....zaista filips!

Automatski prevedeno:
napoli13m
pre 1 godinu

I can't comprehend whether you lost or won 🙂.

Do you think you can help me decide? Was this praise, or let's say a complaint, please?

Honza
pre 10 meseci

Igraj i vidi

Automatski prevedeno:
Jtsouk2468
pre 10 meseci

Well, this is very unlikely. Aside from your harsh, non-saying words, is there something you want to add?

You accused the casino, but what has happened? It sounds like you have won much less than expected, am I assuming correctly?

pre 9 meseci

A Fonbet Casino GR story and general experience...


Through the loyalty program they have a monthly deposit bonus. I made a deposit of €375 but due to my confusion the bonus was not activated. The code had to be entered in a field on the profile page before depositing. There are no code fields in the deposit process. Finally, however, the representative in the live chat did not agree to activate it manually, it was something that I did not ask for directly, but which in other casinos they usually do. So I played 1x the amount of that deposit and proceeded to withdraw my balance.


Then I made a new deposit of €375 with successful activation of the €300 bonus, which required a turnover of 45 times (€13500). That night I had a turnover of around €7-8,000 with 0 withdrawal balance and a bonus of €360. The next day I found out that the withdrawal request had been processed and the bonus had been cancelled! In the support requests where I mentioned what these two had to do with and what violation of terms warranted the bonus void, their response was: I just had to wait for the withdrawal to go through first and they were negative about restoring the bonus.


It was a typical example of how cheap they are at Fonbet Casino GR.


For quite some time the experience was pretty smooth. However when I happened to show consistent profits, I immediately saw their behavior change: unreasonable delays in withdrawals (the last one took 1 week) and indifferent to rude behavior from support.

vashbet
pre 9 meseci

t Frankly, it's quite usual that the code needs to be used properly, and not every casino system allows support to give you such a deposit bonus manually. Shame it didn't work out for you.

Anyway, I'd say, bonuses are free to refuse. If you don't like the wagering, don't take the bonus.

But I agree that rude support and delayed (just one?) withdrawals are a bit uncomfortable. Maybe you can share some screenshots to demonstrate that, aside from these people, you were polite and nice the whole time.

Let's hope others will be delighted more.


pre 9 meseci

About the bonuses, I enjoy the wagering. I think that you missed the point. The known term is: don't make a withdrawal request during an active bonus.


About withdrawals, that was the most extreme delayed.

Requested withdrawal on 30.01.2024 14:44:36. Communication via phone line on 3.2.2024, where the representative replied that he would promote it as a priority. Email request & Official complaint on 4.2.2024.

file

Finally on 5.2.2024 they processed the request for payment approval.

file

I have also experienced other withdrawal delays at Fonbet Casino GR a couple of times but for which, when I contacted, the issue was usually resolved by the next day. However, their explanations for the reason for the delays were childish: technical issues and how I should have stayed longer on the withdrawal request page. At the time the withdrawal amount was deducted from my balance normally and the request was recorded also normally...


Ažurirano od strane autora pre 9 meseci
vashbet
pre 9 meseci

A very handful rule indeed! Despite the fact that I find it hard to believe 45x wagering is appreciated, I'm glad you know what you're doing.

So, the key point is that the casino claimed technical issues as a reason for the delay. Fine, I understand you are convinced it was just a stupid excuse...

It's always hard to tell whether a casino is somehow trying to stall the process or whether there are reasonable obstacles.

Thanks again for your experience. 👍

pre 6 meseci

Worst casino ever played . Stay away

Sifa13
pre 6 meseci

I'm really sorry for your bad experience at this casino. Have you played there for a long time?

pre 6 meseci

Dobro veče, hteo sam da pitam za ovaj kazino

Ima li neko slično iskustvo? U žurbi sam napravio depozit od 50€ pritisnuo sam 500 problem je što traže da ga unovčim iako sam napravio povlačenje čim sam video grešku koju sam im poslao

poruku, objasnio sam im da mi već koliko dana uzimaju dušu

stotinu karata koje su trebale da imaju pri registraciji ne daju mi da ih uzmem šta mogu da ne igram tako veliku sumu da nije za šta ovaj iznos ni na koji način

Automatski prevedeno:
tsaousi1987
pre 6 meseci

Hi, do I understand correctly that you deposited more than you wanted, yes ? The problem is that now you can't withdraw the money and you wrote to them that it was a mistake on your part and you would like to cashout ? 

As for the cards, did they need to be verified or what's going on with ? How long has this case been going on ? 

Of course, if I have misunderstood something, please let me know so I know. 

pre 6 meseci

Dobro ste razumeli, obavestio sam ih da je napravljena greška jer kako sam uplatio depozit, odmah sam zatražio povlačenje čim sam video iznos koji je naravno stigao i identifikovali smo sva dokumenta, kartice, telefon, selfije, sve što su tražili, ovo je sada od 5/8

Automatski prevedeno:
tsaousi1987
pre 6 meseci

Oh right, so your account is already verified and you've been waiting for a week for your withdrawal. Thank you for the clarification. 

Anyway, we give casinos 14 days to sort everything out and send you the money, so try to be patient, even though I know it's not the easiest thing to do. We'll see what happens in the next few days and if the casino doesn't tell you anything relevant and you don't get your money, then I'll recommend another course of action. 

If something changes or you have something new, be sure to let me know.

pre 6 meseci

Ok, hvala vam puno na pomoći, obaveštavaću vas

Automatski prevedeno:
tsaousi1987
pre 6 meseci

You are welcome, so I will wait and I firmly believe that you will come with positive news. 

tsaousi1987
pre 6 meseci

tsaousis, nažalost, moraćete da napravite promet 1k, dll 500€.

Oni su vezani zakonima o pranju novca i mislim da se neće truditi da se bave ljudskim greškama i da će ostati nepokolebljivi u svojoj poziciji.

Bolje je pronaći strpljenja i vremena i okretati male količine u ruletu.

Automatski prevedeno:
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