ForumKazinaGalactic Wins Casino - opšta diskusija

Galactic Wins Casino - opšta diskusija (strana 2)

pre 2 godina od Scatterpro
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pre 1 godinu

so, I made a couple of deposits through out February, without a bonus.

Transaction IDDate & TimeAmountStatus621918915/02/23 09:24€100.00Approved621907415/02/23 09:11€50.00Approved616688209/02/23 20:42€100.00Approved616661109/02/23 20:05€50.00Approved616649809/02/23 19:46€50.00Approved616620409/02/23 19:04€50.00Approved616602409/02/23 18:36€50.00Approved616557909/02/23 17:41€25.00Approved

as you can see here.

Managed to win some money in the end,

requested a withdrawal of 750 as I was just happy to get my initial deposits back.

provided documents, received email that my acc has been aproved and the withdrawal was pending.

Thats it

its still pending

they probably hope I cancel it and gamble all away.

I dont see any problem with my withdrawal as I didnt take any bonus/.

saliktenis10
pre 1 godinu

Hello there,

since when is your withdrawal pending? Processing takes some time, so it would also be good to know when your account has been verified.

We allow casinos 14 full days for verification and withdrawal.

pre 1 godinu

Ljudi, prestanite da pokušavate da nađete rešenje ovde... nikada nećete imati

Pokazao sam sve dokaze da sam bio u pravu

Pokazao sam im mejlove u kojima se govorilo o tome da sam se kladio na pogrešne igre

Onda su izgovori bili da sam igrao vrednost iznad...

sve krađe

Ovo ćaskanje ovde uopšte ne pomaže

Govoreći ono što niko ne želi da čuje

On je podružnica galaksino gurua



Uvek grešimo...

totalna krađa

Automatski prevedeno:
saliktenis10
pre 1 godinu

They already verified your documents? If that's the case, then it's not normal to still delay payments, I understand you because I'm used to play in casinos that complete withdrawals within 5 hours which I consider quick, near 24 hours is normal but more than a whole day to withdraw is really mediocre/slow. Ask support what is their average time for a withdrawal to be completed if they already verified your documents, some casinos provide the expected time for withdrawals to be completed

pre 1 godinu

Ljudi, prestanite da pokušavate da nađete rešenje ovde... nikada nećete imati

Pokazao sam sve dokaze da sam bio u pravu

Pokazao sam im mejlove u kojima se govorilo o tome da sam se kladio na pogrešne igre

Onda su izgovori bili da sam igrao vrednost iznad...

sve krađe

Ovo ćaskanje ovde uopšte ne pomaže

Govoreći ono što niko ne želi da čuje

On je podružnica galaksino gurua



Uvek grešimo...

totalna krađa

Automatski prevedeno:
pre 1 godinu

Hello,

I think that it's fair to mention the complaint's summary:

"The game history provided by the casino suggests that you made quite a lot of overbets and therefore breached the maximum bet rule. If playing restricted games was the only issue here, we would try to convince the casino to pay you your winnings because we believe that this should be enforced by the casino system. However, breaching the maximum bet rule gives players an unfair advantage over the casino and the enforcement of this rule isn't an industry standard yet, I'm afraid I can't help you with this one. Unfortunately, your complaint will be rejected. I wish I could be of more help."

Ažurirano od strane autora pre 1 godinu
pre 1 godinu

Još jedan idiotizam od podrške ovom sranom kazinu. Poslato je pismo iz novog kazina ove mreže sa ponudom besplatnih okretaja bez depozita. Registrovao sam se, uneo sve svoje podatke, ali mejl sa linkom za potvrdu nije stigao. Kontaktirao sam podršku. Ne samo da sam čekao pola sata na odgovor, operater je počeo da traži ovo:

Mogu da vam pomognem da to proverim ručno, možete li da pošaljete e-poštu na: galakino@Support.com sa svojim punim imenom, datumom rođenja i adresom, molim

PITAM SE, DA LI DA POŠALjEM SVE SVOJE DETALjE NA NEKI IMEJL (MNOGO VIŠE DRUGOG KAZINA) AKO SAM SVE NAVODIO PRI REGISTRACIJI?

NARAVNO DA SAM ODBIO DA TO UČINIM I BLOKIRAO PROBLEMI KAZINO.

Automatski prevedeno:
pre 1 godinu

Hello,

I think that it's fair to mention the complaint's summary:

"The game history provided by the casino suggests that you made quite a lot of overbets and therefore breached the maximum bet rule. If playing restricted games was the only issue here, we would try to convince the casino to pay you your winnings because we believe that this should be enforced by the casino system. However, breaching the maximum bet rule gives players an unfair advantage over the casino and the enforcement of this rule isn't an industry standard yet, I'm afraid I can't help you with this one. Unfortunately, your complaint will be rejected. I wish I could be of more help."

pre 1 godinu

Pogledajte mejl koji mi je poslao i pogledajte kakav je njihov odgovor.

Piše da sam igrao u ograničenoj igri, ali ni jednom nije rečeno da se radi o vrednosti opklade

Još uvek imam mejl

ovde možete imati sve dokaze uvek pokušajte da izmislite još jedan izgovor

Niko ne dolazi ovamo ako sam pogrešio

imamo svoja prava da primimo ono što je naše

samo želim ono što je moje


Automatski prevedeno:
pre 1 godinu

Ovaj kazino takođe ima veoma malo dozvoljenih povlačenja sa bonusima. Veoma generalno 500 evra sa 100% bonusa i 100 evra za depozit. Međutim, generalno, bonus se ne može reciklirati zbog nepoštenih pravila recikliranja.

Automatski prevedeno:
pre 1 godinu

Još jedan idiotizam od podrške ovom sranom kazinu. Poslato je pismo iz novog kazina ove mreže sa ponudom besplatnih okretaja bez depozita. Registrovao sam se, uneo sve svoje podatke, ali mejl sa linkom za potvrdu nije stigao. Kontaktirao sam podršku. Ne samo da sam čekao pola sata na odgovor, operater je počeo da traži ovo:

Mogu da vam pomognem da to proverim ručno, možete li da pošaljete e-poštu na: galakino@Support.com sa svojim punim imenom, datumom rođenja i adresom, molim

PITAM SE, DA LI DA POŠALjEM SVE SVOJE DETALjE NA NEKI IMEJL (MNOGO VIŠE DRUGOG KAZINA) AKO SAM SVE NAVODIO PRI REGISTRACIJI?

NARAVNO DA SAM ODBIO DA TO UČINIM I BLOKIRAO PROBLEMI KAZINO.

Automatski prevedeno:
pre 1 godinu

Hello PVD2021,

sometimes this information is requested by casinos. It's up to you if you want to play with them or choose another one which doesn't have these requirements. Do you have any other casino where you like to play and are you satisfied with everything there? Share with us.🙂

andressagrafin0000
pre 1 godinu

I'm sorry but does not actually matter what the email said. We asked the casino to support the claim with prooves and they did.

I truly think it's pointless to object by mentioning the fact that you were originally accused of playing restricted games. The result the complaint team found is sadly pretty clear, you overbet the rules several times, hence you gained an unfair advantage - allowing you to complete the wagering faster or gain increased win per overbet spin.

You have your right, yet you must comply with the rules.

pre 1 godinu

Ovaj kazino takođe ima veoma malo dozvoljenih povlačenja sa bonusima. Veoma generalno 500 evra sa 100% bonusa i 100 evra za depozit. Međutim, generalno, bonus se ne može reciklirati zbog nepoštenih pravila recikliranja.

Automatski prevedeno:
pre 1 godinu

Hello Seppo14,

Can you specify the issues with unfair recycling? I'm lost, I guess.

Radka
pre 1 godinu

Smatram da je u tom smislu nepravedno, jer i bonus i depozit podležu reciklaži. U renomiranim kazinima, potrebno je samo da uložite bonus. Galakino takođe ima ovo ograničenje povlačenja od 500 evra.

Automatski prevedeno:
pre 1 godinu

I'm sorry but does not actually matter what the email said. We asked the casino to support the claim with prooves and they did.

I truly think it's pointless to object by mentioning the fact that you were originally accused of playing restricted games. The result the complaint team found is sadly pretty clear, you overbet the rules several times, hence you gained an unfair advantage - allowing you to complete the wagering faster or gain increased win per overbet spin.

You have your right, yet you must comply with the rules.

pre 1 godinu

upravo mi moramo poštovati pravila i vi takođe

ako dobijem promociju igre

Tamo sam uplatio depozit, nije bilo ograničenja za promociju

Kontaktirao sam dežurne nekoliko puta, ni jednom mi nisu rekli ništa o tome

oni isti koji su izvršili povlačenje za mene

onda dobijam imejl od podrške da sam igrao nevažeću igru

onda ti kažu da sam se previše kladio

kakva platforma. I ovo? Pošto nisam mogao, nisam prihvatio opklade, otkazao sam

i sve je to laž

učinite sve depozite i izgubite svoj novac

Znam samo da ću jednog dana biti plaćen

Ako mogu da osudim platformu, hoću!

Zašto Estrel Bet ima Blaze?

najbolja platforma i to se zaista isplati bez krađe

samo što sam pogrešio sa fausos ad go up galakino i oni su me ukrali

Automatski prevedeno:
pre 1 godinu

Nijedan slučaj ovde nije imao rešenje

samo prevara i laž

trebalo bi da denunciramo platformu jer naš novac na taj način nećemo dobiti

ne ostavljaj za sobom ono što je tvoje

idem do kraja

Automatski prevedeno:
pre 1 godinu

Smatram da je u tom smislu nepravedno, jer i bonus i depozit podležu reciklaži. U renomiranim kazinima, potrebno je samo da uložite bonus. Galakino takođe ima ovo ograničenje povlačenja od 500 evra.

Automatski prevedeno:
pre 1 godinu

Well, I'd say it's normal you have to wager both. The question is, how many times? I still do not fully understand what the withdrawal limit has to do with unfair wagering.

pre 1 godinu

upravo mi moramo poštovati pravila i vi takođe

ako dobijem promociju igre

Tamo sam uplatio depozit, nije bilo ograničenja za promociju

Kontaktirao sam dežurne nekoliko puta, ni jednom mi nisu rekli ništa o tome

oni isti koji su izvršili povlačenje za mene

onda dobijam imejl od podrške da sam igrao nevažeću igru

onda ti kažu da sam se previše kladio

kakva platforma. I ovo? Pošto nisam mogao, nisam prihvatio opklade, otkazao sam

i sve je to laž

učinite sve depozite i izgubite svoj novac

Znam samo da ću jednog dana biti plaćen

Ako mogu da osudim platformu, hoću!

Zašto Estrel Bet ima Blaze?

najbolja platforma i to se zaista isplati bez krađe

samo što sam pogrešio sa fausos ad go up galakino i oni su me ukrali

Automatski prevedeno:
pre 1 godinu

According to what we got through the complaint you have broken one of the most common bonus rules.

Sadly, this is not about us complying with rules, it's about you and an unfair advantage.

To me, it seems you are still in a rage, try to think about the complaint once you're calmer.

I believe the summary says it well though:

"The game history provided by the casino suggests that you made quite a lot of overbets and therefore breached the maximum bet rule. If playing restricted games was the only issue here, we would try to convince the casino to pay you your winnings because we believe that this should be enforced by the casino system. However, breaching the maximum bet rule gives players an unfair advantage over the casino and the enforcement of this rule isn't an industry standard yet, I'm afraid I can't help you with this one. Unfortunately, your complaint will be rejected. I wish I could be of more help."


We are not hiding, we just can't bend the industry standards in this case.

Hopefully, one day you'll understand.



pre 1 godinu

ljutnja ne želi samo ono što je moje

pa vrati mojih 35. Reala koje sam položio da se ni to nije vratilo

Automatski prevedeno:
Radka
pre 1 godinu

Samo sam mislio na pravila kazina. Mislim da je limit za podizanje od 500 evra nizak. Casino Guru oglašava da ne favorizuje kazina sa mesečnim ili drugim ograničenjima povlačenja.

Automatski prevedeno:
pre 1 godinu

Zaplenjeno je 43 miliona jena. .

Da li je to oko 360000 američkih dolara?

Stvarno glupo.

Prijave za povlačenje neće proći, a ako bude bilo kakvih neprijatnosti na strani kazina, biće zaplenjene.

Nije li čudno što se pravila mogu tumačiti na bilo koji način u zavisnosti od pogodnosti kazina?

Samo su depoziti rani, ali povlačenja su spora.

Nečuveno je da se zapleni 43 miliona jena. A uzrok se istražuje.

Molim vas da ovu činjenicu proširite na ceo svet.

Pitam se da li će kazino guru to podržati?

filefile



Ažurirano od strane autora pre 1 godinu
Automatski prevedeno:
pre 1 godinu

ljutnja ne želi samo ono što je moje

pa vrati mojih 35. Reala koje sam položio da se ni to nije vratilo

Automatski prevedeno:
pre 1 godinu

Can you explain what makes you think you should get back the deposits? You deposited and played the money. I see no reason for your deposit to be returned, I'm sorry.

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