Hvala vam na odgovoru.
Igram samo igre sa pravim novcem i ne dobijam nikakve bonuse.
Određena igra, ovaj vremenski prostor KSI, je izazvala grešku.
galakino email
„Posle pregleda istorije vaše igre, postalo je očigledno da je iskorišćen kvar u igri „Space KSI"."
Međutim, takve greške nisu bile prikazane tokom igre, a ja sam igrao normalno.
Naravno, igrao sam razne igre kao što su bakara, slotovi, igre uživo, itd., tako da ovih 43 miliona jena nije samo iznos greške, ali zbog greške izazvane prostorom KSI, pobedio sam u drugim igrama. Tu je i dobitak novca.
Sa moje tačke gledišta, o uslovima i odredbama odlučuje kazino strana, i nisam zadovoljan onim što je galakino uradio ovog puta.
Inače, kada sam pitao kazino stranu, vratila se samo reč "potvrđivanje". Presudićemo kada oduzmemo prihod od prodaje jer želimo da obezbedimo sopstvenu zaradu, iako još proveravamo i nije jasno šta je uzrok.
Inače, prijavio sam se za povlačenje, ali sam prošao prvi put. U to vreme, moja banka nije obrađivala doznake u inostranstvo, pa sam otkazao nalog. Nakon toga, kada sam se ponovo prijavio sa jetonom, izgleda da je označen od sekretarijata i oduzet.
Sve greške su odgovornost kazina. Sve ostale dobitke treba vratiti ovde.
Nikada nisam čuo za kazino koji verifikuje depozite punom brzinom, ne dozvoljava vam da se povučete i konfiskuje prihod.
thank you for your reply.
I only play real money games and do not receive any bonuses.
A specific game, this time space XY, was causing the error.
galaxyno email
"Upon review of your game history, it has become apparent that a malfunction has been exploited within the game "Space XY"."
However, such errors were not displayed during the game, and I was playing normally.
Of course, I have played various games such as baccarat, slots, live games, etc., so this 43 million yen is not purely an error amount, but due to an error caused by space XY, I won in other games. There is also winning money.
From my point of view, the terms and conditions are all decided by the casino side, and I am not satisfied with what galaxyno has done this time.
By the way, when I asked the casino side, only the word "confirming" came back. We will make a judgment when we confiscate the sales proceeds because we want to secure our own profits, even though we are still checking and it is not clear what the cause is.
By the way, I applied for withdrawal, but I passed the first time. At that time, my bank did not handle overseas remittance, so I canceled the order. After that, when I applied again with jeton, it seems that it was marked by the secretariat and confiscated.
Any errors are the responsibility of the casino. Any other winnings should be returned here.
I've never heard of a casino that verifies deposits at full speed, doesn't let you withdraw, and confiscates the proceeds.
返信ありがとうございます。
私はリアルマネーのみでゲームをしており、ボーナスは一切受け取っておりません。
特定のゲーム、今回はspace XYというゲームがエラーを引き起こしていたとの事でした。
galaxynoのメールには
「Upon review of your game history, it has become apparent that a malfunction has been exploited within the game "Space XY".」
ただゲームの最中にそういったエラーなどは表示されず、普通にプレイをしておりました。
もちろんこのゲームだけではなく、バカラやスロット、ライブゲームなどいろいろプレイをしてきた為、この4300万円が純粋にエラーのみの金額ではありませんが、space XYが起こしたエラーにより、他のゲームで獲得した勝利金もあります。
私から見ると、規約なんてものはカジノ側のの言い分ですべてが決まってしまうとのであり、今回galaxynoが行ったことに対しては納得がいっておりません。
ちなみに、カジノ側に問い合わせると「確認中」という言葉だけ帰ってきました。確認中で何が原因がもはっきりしていないのにも関わらず、自分たちの利益を確保したいが為に売上金を没収したときこちらは判断をします。
ちなみに出金申請を行いましたが一度目は通っています。その際当方の銀行が海外送金を取り扱っていないためキャンセルをしました。その後再度jetonで申請したところ事務局にマークされて没収されたみたいです。
エラーが起きたのはカジノ側の責任です。それ以外で得た賞金額はこちらに還元されるべきです。
入金はフルスピードで認証され、出金をさせず、売上金を没収するカジノなんて聞いたこともありません。
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