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Neverovatno prevarantski kazino. Prvo su me naterali da skačem kroz neverovatne prepreke da bih bio verifikovan. Uvek su smislili nove stvari koje su im potrebne iako sam bio potpuno verifikovan. Sada, oni nastavljaju da poništavaju moja povlačenja iako sam potpuno verifikovan, navodeći da nisam uneo svoje 'informacije o računu', što znači akreditive moje kreditne kartice. Poslao sam podršci brojne snimke ekrana koji pokazuju da sam svaki put kada sam podneo zahtev za povlačenje ispravno uneo sve tražene informacije.
Nema sreće. Samo otkazivanje nakon otkazivanja. Ne verujem da ću dobiti ni centa od ove lažne operacije. Zaista sam zadivljen ocenom 8,9, s obzirom na njihovo ponašanje.
U ovom trenutku ovo je direktno uznemiravanje.
Unbelievably scammy casino. First they made me jump through unbelievable hurdles to get verified. They always came up with new things they need even though I was fully verified. Now, they keep cancelling my withdrawals even though I am fully verified, stating that I have not entered my 'account information' meaning my credit card credentials. I have sent the support numerous screenshots showing that every time I have submitted a withdrawal request I have correctly entered all the information requested.
No luck. Just cancellation after cancellation. I do not believe I will receive a cent from this scammy operation. Really amazed with the 8.9 rating here, considering their behavior.
At this point this is straight up harassment.
Sada su obećali da će obraditi uplatu putem bitkoina jer način plaćanja koji sam koristio ima problem na strani dobavljača plaćanja. Naterali su me da čekam satima samo da otkažem Bitcoin plaćanje jer je to „nebitan način plaćanja". 😀
Sada će naći novi izgovor da ne plate.
Totalni prevaranti. Neću videti ni cent od mog dobitka.
Now they promised to process the payment via bitcoin because the payment method I used has a problem on the payment providers side. They made me wait for hours only to cancel the Bitcoin payment due to it being an 'irrelevant payment method'. 😀
Now they will make a new excuse to not pay.
Total scam artists. Not gonna see a cent of my winnings.
Sada izmišljaju izgovore za tehničke poteškoće. Oni takođe odbijaju da plaćaju putem bitkoina jer „stručnjaci rešavaju tehničke poteškoće u vezi sa plaćanjem karticama". Dakle, jasno je da ništa nije urađeno i čekaju da ja to frustrirano prokockam.
Zaista grozno.
Prevara.
Now they are making up excuses about technical difficulties. They are also refusing to pay via Bitcoin since 'experts are solving technical difficulties regarding card payments'. So it is clear that nothing is done and they are waiting for me to gamble it in frustration.
Really awful.
Scam.
Sada sam izbačen iz ćaskanja i zabranjeno mi je korišćenje funkcije. Ne vidim ni centa. MOLIM VAS RAZMOTRITE VAŠU VISOKU OCENjU OVE POTPUNE LAŽE KAZINA.
EDIT: Očigledno je greška koja muči transfere karticama ispravljena. Da vidimo koji izgovor koriste da sada ne plate 😉
Now I got kicked off the chat and banned from using the function. I am not seeing a cent. PLEASE RECONSIDER YOUR HIGH REVIEW OF THIS TOTAL SHAM OF A CASINO.
EDIT: Apparently the bug plaguing the card transfers has been fixed. Let's see what excuse they use not to pay now 😉
Ne znam celu priču, ali izgleda da ste doživeli pakao!
I don't know the whole story, but you seem to have been experiencing hell!
Da, potpuno. Sada su otkazali moje povlačenje nakon što su mi rekli da su rešili problem. Nakon ovoga, moje povlačenje je otkazano tri puta i odbijaju da mi dozvole da koristim alternativni metod i ne odgovaraju na moje imejlove. Ovo je totalna prevara kazino koja ne plaća.
ja ne znam šta da radim.
Yes, totally. They have now cancelled my withdrawal after telling me they fixed the problem. After this my withdrawal has been cancelled three times and they refuse to let me use an alternate method and are not answering my emails. This is a total scam casino that does not pay.
i do not know what to do anymore.
Izuzetno je dosadno i frustrirajuće kada se takve stvari dešavaju. Postoji bezbroj sitnih, sumnjivih i potpuno nečasnih operatera za onlajn igre širom sveta!
Borite se u dobru borbu!
It's enormously annoying and frustrating when that kind of thing happens. There are countless petty, shady, and downright dishonourable online gaming operators all over the world!
Fight the good fight!
Sada sam izbačen iz ćaskanja i zabranjeno mi je korišćenje funkcije. Ne vidim ni centa. MOLIM VAS RAZMOTRITE VAŠU VISOKU OCENjU OVE POTPUNE LAŽE KAZINA.
EDIT: Očigledno je greška koja muči transfere karticama ispravljena. Da vidimo koji izgovor koriste da sada ne plate 😉
Now I got kicked off the chat and banned from using the function. I am not seeing a cent. PLEASE RECONSIDER YOUR HIGH REVIEW OF THIS TOTAL SHAM OF A CASINO.
EDIT: Apparently the bug plaguing the card transfers has been fixed. Let's see what excuse they use not to pay now 😉
To je još jedno neverovatno teško iskustvo u prilično kratkom vremenskom periodu. Dozvolite mi da napomenem da je podnošenje žalbe bio najbolji korak jer bez odgovarajućeg pregleda i nege rejting jednostavno ne može da se spusti.
Kazino bi trebalo da da prioritet brzom pronalaženju odgovarajućeg i funkcionalnog rešenja, poverenje igrača nije lako obnoviti kada se izgubi!
That's another amazingly tough experience in quite a short time frame. Allow me to mention submitting the complaint was the best step because, without proper examination and care, the rating just can't be lowered.
The casino should prioritize finding a proper and working solution soon, players' trust isn't easy to rebuild once it's lost!
Moram reći da sam na svoju sramotu na kraju prokockao dobitak. I dalje mi šalju automatske poruke da im „verujem" i da sačekam povlačenje. Osećam se zavedeno i pomalo razočarano u sebe.
I must say that to my shame I ended up gambling the winnings. They are still sending me automated messages to 'trust them' and to wait for a withdrawal. I feel misled and also a bit disappointed in myself.
Oh ne, tako mi je žao što to čujem. Ali znaš šta? U takvim okolnostima, rekao bih da sada ne bi trebalo da budete tako strogi prema sebi.
Znate kako se kaže: „Sranje se dešava".
Ako ikada osetite da nekako gubite kontrolu, onda je vreme da se osetite upozorenim, ali za sada – svi ponekad grešimo. 🙏
Da li je bolje?
Oh no, I'm so sorry to hear that. But you know what? Under such circumstances, I would say you shouldn't be so hard on yourself now.
You know the saying: "sh*t happens".
If you ever feel you're somehow losing control then it's time to feel alerted, but for now - we all make mistakes sometimes. 🙏
Is it better?
Mislim da razumem tvoj pristup. Koliko vidim, jedna korisnička recenzija je napravljena pre 5 dana - tako da jedna manja briga 🙂.
Mogu li znati koje druge korake nameravate da preduzmete? Da li igrate da biste podelili svoje iskustvo preko drugih foruma koji su fokusirani na kockanje, na primer?
I think I understand your approach. As far as I see, one user review was created 5 days ago - so one less to worry about 🙂.
May I know what other steps do you intend to take? Do you play to share your experience through other gambling-focused forums, for instance?
Ovaj kazino je PREVARA!! Igram u ovom kazinu i osvajam nešto novca (ne mnogo) Verifikovao sam svoj račun..i zahtevam povlačenje!! I evo nas.. prema uslovima i odredbama kazina, sva povlačenja će biti obrađena u roku od 24 sata! Tako da sam u nedelju podneo zahtev za povlačenje. U ponedeljak ujutru otvaram svoj kazino račun i vidim da je moje povlačenje označeno zelenom bojom i status je završen! Pokušavam da podignem preko Jetona i iz iskustva znam da je potrebno nekoliko sekundi da novac stigne u moj elektronski novčanik..ali novca nije bilo! Primetio sam da imaju ! označim kliknem na to i napisano je na ruskom..preveo sam i rekao neuspešno povlačenje novca nazad na račun igrača! Kontaktirao sam podršku i rekli su mi da Jeton ima nekih tehničkih problema..oni šalju novac, ali Jeton vraća moj novac! Kontaktiram Jeton i Jeton podršku su rekli da nema problema..moj nalog je dobro da ide bez ikakvih ograničenja..i da niko ne šalje novac na moj elektronski novčanik!! Tako da su me lagali od podrške..pokazao sam ekran za štampanje sa Jetona podršci..i savetovali su mi da napravim novi zahtev za povlačenje!! I oni će ubrzati moj proces!! Danas nakon što se ništa nije dogodilo!! Ponovo kontaktiram podršku i sada mi je rečeno da je moj nalog primećen zbog lažnih aktivnosti!! Evo šta mi podrška kaže: primetili ste pogrešnu aktivaciju igre. Na pitanje šta to znači, jer nisam upoznat sa tim, odgovorio mi je sledeće: To znači da možete koristiti lažne radnje u igri, i na prevaran način osvojiti sredstva. Ne znam ni kako je to moguće.. već sam podneo žalbu!! I nadam se da će mi taj guru pomoći..jer ipak otvaram nalog ovde jer vidim pozitivnu reputaciju Guru kazina!!
This casino is SCAM!! I play in this casino and I win some money ( not much ) I verified my account..and I request a withdrawal!! And here we go.. as per casino terms and conditions all withdrawals will be processed within 24 hours ! So I made my withdrawal request Sunday..Monday morning I open my casino account and I see that my withdrawal is marked with green and status was completed! I try to withdraw via Jeton and I know from experience it’s take seconds money to arrive in my ewallet..but the money was not there! I noticed that have a ! mark I klick on it and it was written on Russian..I translated and said failed withdrawal money back to the players account! I contact the support and they told me that the Jeton have some technical issues..they send the money but the Jeton send my money back! I contact Jeton and Jeton support said that there is no issue..my account is good to go without any restrictions..and that nobody send money to my e wallet!! So I been lied from support..i show the print screen from Jeton to support..and I been advised to make new withdrawal request!! And they will speed up my process!! Today after nothing happened!! I contact support again and now I been told that my account been spotted for fraudulent activities!! Here what support tell me: you have been noticed wrong game activation. When a ask what that’s meen because am not familiar with that he responded me with this: It means that you could use fraudulent actions in the game, and by fraudulent means won funds.I don’t even know how is that possible..I submitted my complaint already!! And I hope that guru will help me..because after all I open account here because I see the positive reputation from Guru casino!!
Pozdrav!
Moram priznati da nisam baš siguran šta kazino namerava, ali nadam se da će žalba baciti svetlo na stvar. Napravili ste dobar korak, da vidimo šta kazino ima da kaže...
Da li ste još uvek u kontaktu sa kazinom, pitam se...
Hello there!
I must admit I'm not exactly sure what the casino is up to, but I hope the complaint will shed some light on the matter. You did a good step, let's now see what the casino has to say...
Are you still in touch with the casino, I wonder...
Čini se da je to najnovije. Spremam se da objavim žalbu protiv BetUS-a koji, inače, guru daje veoma dobru reputaciju. Moj muž se zapravo igrao, a ja sam se motala okolo i gledala ga itd. Bilo je u najmanju ruku veoma zanimljivo. Ova korumpirana kazina to mogu nazvati tehničkim, greškom ili kako god žele da to nazovu, međutim, kao što ste rekli, prevara. Više o ovome kada objavim žalbu.
Slažem se sa tobom. To se takođe dogodilo ponovo u kazinu na koji sam se žalio pre meseci Duckiluck. Dobio sam platu, ali sam prestao da igram tamo nakon onoga što su mi kasnije uradili. Označen sam kao VEŠTI IGRAČ LOL. Slotovi su period igre na sreću. Oduzeli su mi sve promocije, sve bonuse za depozit koje daju svima, besplatne okrete ako i kada izgubite; Tako da više uopšte ne igram tamo.
Thats the latest it seems. Im getting ready post a complaint against BetUS which btw, the guru gives a very good reputation. My husband was actually playing and I was just hanging around watching him etc. Its was very interesting to say the least. These corrupt casinos can call it technical, a glitch, or what ever they feel like calling it however, its like you said, fraud. More about this when I post the complaint.
I agree with you. Its also happened again at a casino I complained about months ago Duckyluck. I got paid but I quit playing there after what they did to my account afterwards. Im labeled as a SKILLED PLAYER LOL. Slots is a game of chance period. They took away all my promos, all deposit bonuses that they give everyone, free spins if and when you lose; So I dont play there at all anymore.
Pozdrav!
Vidim da ste zabrinuti zbog rejtinga BetUS-a, ali imajte na umu da nas kazina uopšte ne sponzorišu niti plaćaju.
Recenzije pravimo na osnovu više tehničkih termina (koji se mogu videti u nastavku). Međutim, ne zanemarujemo mišljenje i probleme igrača. Naš sistem radi na sistemu crne tačke da kaže, svaka nerešena žalba daje kazinu crne tačke u zavisnosti od ozbiljnosti i razloga.
Nažalost, kao što znate, ne možemo uzeti u obzir doprinos svakog igrača samo zato što su izgubili mnogo novca ili nisu dobili od neke vrste bonusa.
Uvek možete da proverite BetUS recenzije i procenite sami:
https://casino.guru/BetUS-Casino-reviev#tab=js-tab-revievs
Kada su u pitanju pojedinačni slučajevi, nudimo igračima mogućnost da podnesu žalbu, a naš tim istražuje, stupa u kontakt sa kazinom i pokušava da reši problem sa kojim se igrači suočavaju. Možete da kliknete na ovu vezu da biste je poslali: https: //casino.guru/complaints/create
Međutim, ako želite detaljnije da upoznate proces, možete pročitati sledeće veze:
https://casino.guru/our-casino-revievs
Samo da razumete kako se mi držimo pravila kazina, prilažem link ovde:
https://casino.guru/fair-gambling
Recite nam šta mislite i ako odlučite da uložite žalbu, nadamo se da će sve proći glatko.
Hello There!
I can see that you are concerned about the rating of BetUS, however do keep in mind we are not sponsored or paid by casinos at all.
We make reviews based off more technical terms (which an be seen below). However we don't disregard player opinion and issues. Our system works on blackpoint system to say, each unresolved complaint gives casinos a blackpoints depending on severity and reason.
Unfortunately as you know we cannot take every player's input into consideration just because they lost a lot of money or didn't win from some sort of bonuses.
You can always check BetUS Reviews and judge for yourself:
https://casino.guru/BetUS-Casino-review#tab=js-tab-reviews
When it comes to individual cases we offer players ability to create a complaint and our team investigates, gets in touch with casino and attempts to solve the issue players are facing. You can click on this link to submit one: https://casino.guru/complaints/create
However if you want to know the process in more depth, you can read the following links:
https://casino.guru/our-casino-reviews
Just so you understand how we side ourselves to casino rules, I'm attaching link here:
https://casino.guru/fair-gambling
Do let us know what you think and if you decide to make a complaint, hopefully everything will go smoothly.
Znam proces; međutim, cenim što ostavljate veze u slučaju da su vam potrebne. Međutim, otkako se ovo dogodilo, uradio sam dosta istraživanja u vezi sa BetUS-om. Uopšte se ne gledaju. Oni svoj dom zovu Kostarika, međutim, Kanada je tamo gde im je baza, po mom mišljenju naravno. Ovo se zapravo desilo mom mužu dok se igrao, a ja sam sedela pored njega. Cornei kako zvuči, mi to radimo, lol. Ali. Napravio sam snimke ekrana onoga što se odmah dogodilo, a zatim još jedan samo zato što sam mislio da će mi možda trebati. U svakom slučaju, tako je neprikladno kako su se bavili ovim. Mora da su mi dali 5 ili 6 različitih razloga zašto se to dogodilo, a moj iskaz je pokazao da nisu u pravu. Poslednje je bilo nešto u vezi sa proizvodnjom softvera gledajući ga bla bla. Ne verujem u to ni na sekund. Podneo sam žalbu vama, momci, neko vreme u vezi sa Ducki luck kazinom i na kraju sam ipak dobio platu, pošto je isplata bila samo 2k. Označili su me kao VEŠTOG IGRAČA, LOL. Što je smešan period. Oduzeli su sve promocije, ne dobijam besplatne okrete koje svi drugi dobijaju kada polože. Dakle, očigledno sam prestao da igram tamo. Pre neki dan moj muž je deponovao verovatno 100 dolara i izgubio to, dobio svoje besplatne okrete i zaradio malo novca. Njihovi zahtevi za prevrtanje su suludi, ali on je to zaista uradio. Igrao je oko 2 dana dok ga nisam naterao da prestane. U svakom slučaju, tokom njegove igre to je bio njegov novac pošto je ispunio uslove za prevrtanje. Igrao je 10k mašinu. pa, očigledno su želeli da ode. Svaki put kada bi dao veliku opkladu, njegov novac bi opao veoma brzo, ali kada bi ga spustio na 30 centi, počeo je da udara, ne mnogo, ali su mu šanse ipak porasle. Slučajno samo obraća pažnju, pitanje klađenja ga je upozorilo. Tako, odjednom, on pogodi 10k plavih 7 koje su prema njihovoj tabeli, što nema smisla, platile 20 dolara. Ponovo udara, isto, ali sa nekim šipkama? još malo. U međuvremenu pravim snimke ekrana svih ovih pobeda, međutim, onda on pogodi 10k 10k plavih 7s i to mu isplati 20 dolara. Šta? Onda pogodi 10k crvenih 7s @45centi plaćenih 60$? 15 centi više? Čekaj.....onda pogodi 10k 10k crvenih 7s @ 30centi, platio mu je 40$? Više sam nego zbunjen. Poslali smo sve snimke ekrana i rekli su da imaju sve. Čekam odgovor. Bože, poslednja stvar koju želim da radim na lepoj je da prozivam kazina da su nas opljačkali. Nije moja ideja o dobrom provodu. Mrzim to u stvari. Samo vas obaveštavam o čemu se sve zezalo u vezi sa BetUs-om. Poznajem ovaj sajt veoma dobro. Veruj mi. Međutim, mnogo puta su uzeli naš novac. To smo pripisali našem neuspehu da jednostavno ne igramo tamo ili uradimo ovo. Cela ova industrija je pala u dubinu o kojoj se stidim da govorim. Znam šta radite u Guruu, takođe znam da podržava BetUS. Što je za mene bilo pomalo šokantno, ali svakom svoje. Zato se ustručavam čak i da gubim vreme podnošenjem žalbe. Kada budem spreman, verovatno ću morati da potrošim malo novca da ih ispitam kako treba. Jer, od sada, Caraco je njihov regulator, lol, to je smešno. Ali javiću ti se. u međuvremenu, možemo samo da razgovaramo o ovome ako želite. ako ne i to je u redu. Imam 62 godine i umoran sam od BS. Samo budi fer. Umoran od iskrenog plaćanja hipoteke. Želim vam prijatan dan.
SpinDr22
I know the process; however, I do appreciate your leaving the links just in case needed them. That said, since this happened, I've done a lot of research regarding, BetUS. They aren't really watched at all. They call their home Costa Rica however, Canada is where their base is, in my opinion of course. This actually happened to my husband while he was playing, and I was sitting next to him. Corney as it sounds, we do that, lol. But. I took screen shots of what happened immediately, then another just because I thought I might need it. Anyway, it's so inappropriate how they went about handling this. They must have given me 5 or 6 different reasons why it happened, and my evidence proved them wrong. Last one was something about the software manufacture having looked at it blah blah. I do not believe that for a second. I filed a complaint with you guys' awhile back about Ducky luck casino and eventually, I got paid however, since the payout, which was only 2k. They labeled me as a SKILLED PLAYER, LOL. Which is ridiculous period. They took away all promotions, I'm not given the free spins that everyone else's gets when they deposit. So, I obviously stopped playing there. The other day My husband had deposited probably $100 and lost that, got his free spins and made a little money. Their rollover requirements are insane, but he actually did it. He played for about 2 days until I made him just stop. Anyway, during his play which was his money since he had met the rollover requirements. He was playing the 10x machine. well, they obviously wanted him gone. Every time he would place a large wager his money would drop really fast but, when he dropped it to 30cents it started hitting, not a lot but still his odds had gone up. He just happens to be paying attention, the wagering issue had him alert. So, all of a sudden, he hits 10x blue 7's which according to their pay table, which makes no sense, it paid 20 bucks. He hits it again, same but with some bars? a tiny bit more. Meanwhile I'm taking screen shots of all these wins however, then he hits 10x 10x blue 7s and it pays him $20. What? Then he hits 10x red 7s @45cents paid $60? 15 cents more? Hold on.....then he hits 10x 10x red 7s @ 30cents, paid him $40? I'm more than confused. Weve sent all the screen shots in and they said they have everything. Waiting to hear back. Geeze., the last thing I want to be doing on a beautiful is calling out casinos for ripping us off. Not my idea of a good time. I hate it in fact. I'm just letting you know what's all the rant was about regarding BetUs. I know this site very well. Trust me. They have taken our money many times, however. We chalked it up to our failure to just not play there or do this. This entire industry has fallen to depths I'm ashamed to speak about. I know what you do at Guru, I also know he supports BetUS. Which was a bit shocking to me but to each his own. Thats why m hesitant to even waste my time filing a complaint. When I'm ready I'm probably going to have to spend a little money to have them investigated properly. Because, as of right now, Caraco is their regulator, lol that's funny. But I'll get back to you. in the meantime, we can just chat back n forth regarding this if you like. if not that's fine too. I'm 62 and just tired of the BS. Just be fair. Tired of paying mortgages frankly. Have a nice day.
SpinDr22
Da, ali pokušajte da im ne date do znanja šta nameravam. Nisu regulisani, baš me briga šta ko kaže. Nemaju ni licencu, o za INTERNET. Ali naravno. Ko reguliše tu oblast, Bajdene? lol. Industrija se, nažalost, zaista promenila. Završio sam da gubim ceo dan sa lopovima koji imaju duboke ... džepove, plaćaju svoj regulator. Odvratno je. Pitanje je šta ćete uraditi povodom toga. Sada to moramo da shvatimo. U moje vreme ne njihovo. Hvala vam što ste odgovorili, veoma cenim to.
Brini se
SpinDr22
Yes but, try not to let them know what I'm up to. They aren't regulated, I don't care what anyone says. They don't have a license either, oh for the INTERNET. But of course. Who's regulating that area, Biden? lol. The industry has really changed sadly. I'm m finished wasting my entire day with crooks who have deep .... pockets, they pay off their regulator. Its sickening. What cha going to do about it is the question. Now that's what we have to figure out. On my time not theirs. Thank you for responding, I appreciate it so much.
Take Care
SpinDr22
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
Casino.guru je nezavistan izvor informacija o online kazinima i online kazino igrama, i nije kontrolisan od strane bilo kojeg operatora igara ili bilo koje druge institucije. Sve naše recenzije i vodiči su kreirani iskreno, u skladu sa najboljim znanjem i rasuđivanjem naših članova iz ekspertskog tima; ipak ovaj sadržaj je napravljen u informativne svrhe i ne bi smeo i trebao da se tumači kao pravni savet. Bitno je da uvek ispunite sve regulatorne zahteve pre nego počnete igrati u određenom kazinu.
Proverite svoj inboks i kliknite na link koji smo Vam poslali:
youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.
Proverite svoj inboks i kliknite na link koji smo Vam poslali: youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.