Hi, if it's been going on for two weeks and you still can't make a withdrawal, I'd probably go ahead and start a complaint.
If you're interested, you can find the link here and our team will try to help you.
From what I'm reading, the casino keeps giving you a different answer, which I find quite puzzling. Is this your first casino withdrawal? Have you tried asking if it would help to change the payment method?
Let me know.
This is truly one of the best casinos I have visited. There are many games and many payment methods. I haven't had any issues yet, I don't have to wait long for withdrawals, and if I have a question, tech support is quick to respond via chat, although there have been a few times when I've had to wait a long time for an email response
That is really nice to hear.
How long do you play at this casino, if I may ask?
It is very important when a support of the casino can answer all the questions and help players, so I'm glad it is like that also here, as you say.
What was the longest wait for the withdrawal there?
If you'd like, you could describe all of your experiences in the user review for this casino. Did you know that?
It could help also others to learn more about this or any other casino you play at.
Here's the link for doing so if you wish.
Za 3 nedelje sam podigao 400€ na mifiniti, nakon čega su uklonili sve metode povlačenja i ostavili samo kriptovalutu, nakon mnogo mejlova plaćeno mi je još 400 usdt i plaćanja su zaustavljena, juče je podrška odgovorila da će obraditi jedan zahtev za povlačenje i ostatak će biti obrađeno od ponedeljka, ali nije bilo povlačenja, subotom i nedeljom ne rade, ovaj kazino je potpuna prevara. Rekli su da su popravili način plaćanja, nakon čega su poništili 3 zahteva za povlačenje. Toplo ne preporučujem da napravite depozit u ovom kazinu, ako pobedite čekaćete na uplatu najmanje nekoliko meseci, ili nećete dobiti ništa. Kazino posebno čeka da izgubite sve i igra na živce igrača.
Pogledao sam stanje kriptovaluta u kazinu i video 500.000 dolara
ne mogu da plate mojih 400€ za jednu prijavu u roku od 2 nedelje. Ovo je projekat prevare
I can see in your complaint that you mentioned the casino has some technical issues, though. Do you know if they were able to fix those already?
I hope that these issues are the only reason for not being able to pay you your winnings, and hopefully soon you will receive your money.🙏
Let us know, please, if there has been any news regarding this.
Svi igrači pišu o ovim problemima, bez obzira na žalbe koje sam pročitao. Mislim da nema problema i ovo pišu kao šablon za sve. Pored toga, rečeno mi je da su svi problemi rešeni i provereni, ne bi trebalo da bude problema, ali čim je došlo vreme za povlačenje, nije bilo plaćanja. Ponovo mi je rečeno da ima problema.
Protivurečni su sami sebi, mogu ručno da obrađuju prijave, kao nekada, ali im se ne žuri.
Ovo su prevaranti, oni ne žele da isplate dobitke, imaju milione dolara u svojim kripto novčanicima i ne žele da mi plate 20.000
Našao sam oko 20 žalbi na kazina koja su objavljena tokom ove godine, a svaka žalba ukazuje na problem sa povlačenjem iz tehničkog razloga, svi igrači imaju uplate na različite načine plaćanja. Sumnjam da su tehnički problemi mogući sa svim načinima plaćanja u kazinu. Najinteresantnije je da problemi iznenada nestaju kada igrač ostavi žalbu i povlačenja počnu da dolaze stalno.
Ovaj kazino treba da bude na crnoj listi.
Unfortunately, it is really hard for us to know if they really have some technical issues as they say, or they don't, as you think.
I can see in your complaint that they are already working on your payment, and as soon as the casino pays their customers, there is no reason to blacklist this casino, I believe.
I can understand that it is not easy for you as a player that you need to wait a bit longer for your payment, but hopefully soon it will all be resolved.
May I ask how many days it is exactly from your withdrawal request now?🤔
Please hang in there, and I will keep my fingers crossed for the fastest resolution of this issue.🤞
Od 23.10.2024. godine u obradi su 3 prijave, jedna prijava je uplaćena juče, iako su napisali da će je u potpunosti obraditi. Preostale 2 prijave su još u obradi
HI there.
If I may, it appears the casino - or its payment provider are truly experiencing delays. Yet still, if the casino did not plan to pay, you would not get anything. Try to stay calm, please. I bet the other two withdrawals are in queue. Do you perhaps know whether this casino processes withdrawals during the weekends?
Posebno ne isplaćuju da igrač izgubi ceo saldo, pa čekaju do poslednjeg trenutka, ne rade vikendom, kazino nema problema
I see. Could you please present some prof that would resolve the question of "fake delays"? This is extremely important because we can't press the casino without having anything in hand. If you could help us with the evidence, it would be great. Do so through the complaint please.
I appreciate the details you provided about weekend withdrawals - thank you.
Žalba sadrži 2 snimka ekrana isplata za 400 i 432 dolara. Prva aplikacija obrađena je ručno sa njihovih naloga, a druga je, prema njihovim rečima, poslata preko DEKS razmene koju su nedavno dodali, ali novčanici za slanje su isti, ista adresa.
Drugi argument, nije bilo uplata jer sam igrao na svom računu tokom perioda obrade zahteva, a kazino je samo čekao da izgubim sve i stoga nije hteo da plati. Čim nisam igrao slotove 2 dana, počele su isplate.
Takođe su u petak prošle nedelje prijavili da su obradili jednu uplatu, ali su sve prijave bile na čekanju, nijedna nije promenila status „u obradi".
I believe that now we need to wait and see how Natalia, your complaint resolver, will continue in solving this issue.
Please stay patient, and hopefully soon we'll receive an update regarding the whole situation.
Hello!
In addition to the withdrawals, I discovered that the actual withdrawal limits were another problem.
If you don't mind, would you care to summarize this issue for us here on the forum? Of course you don't have to; I just thought it may be beneficial to the rest of us who are not that familiar with your ongoing complaint.
I truly hope it gets resolved very soon!
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
