Gangsta Casino - opšta diskusija (strana 3)

I get what you mean, but please know that we always try to be fair to players and to casinos as well. Sometimes we need to reject reviews if they are incomplete or players just write them in anger, for example.

Of course casinos can always respond to all the user reviews, and it won't affect the user rating, but imagine we say this to every user review. Then it would really be bad, right?

But I get your point, trust me.

We have seen such verification many times, to tell you the truth, so I am not sure if I would call it extreme, actually. I believe that everyone sees it in their own way, so of course if it is annoying for you, you won't do it again, and you'll go somewhere where they don't ask for it. It's simple.

So, hopefully from now on you can avoid this kind of experience and enjoy your game. 🙂

I dont get these casinos. I truly dont. 5 days and no pay for $300 cashout.

Do they realize all this does and make players close their accounts?

Terrible way to run a casino.

7 days and no pay still.

I dont get how these casinos get to run around and act like this.

How can I keep trying these casinos when all of them seem to be completely rogue.

We need to raise standards around here and stop casinos from acting like its the wild wild west and nothing gets done about it

Any explanation from the casino regarding your withdrawal, though?

Check the spam folder as well, please.

Hi, Gangsta was paying my 400 withdrawals every 3 days. This Wednesday the 17th, when the next payment was due (since the last approved withdrawal was Friday the 12th), they didn't process it. I logged into the casino and noticed the online chat was gone, as customer service is usually very poor. Thinking they'd removed the chat, since I used to ask about it daily, I created another account with minimal information. I just logged in and saw that the chat was gone and it was a technical issue. My concern now is that today, Thursday, the withdrawals still haven't been credited. The oldest one was on the 8th, almost 10 days ago. I'm even more worried about the new account, as I didn't know their terms and conditions state that it's not allowed. My big question is what's going to happen to me. Again, I only logged into the account I created, provided a few details, and logged out. No bonuses, no betting. It was done without any ill intent and without much forethought. I'm scared because I can't see the online chat, can someone please help me?

hola , gangsta me estaba pagando cada 3 dias los retiros de 400, este miercoles 17 que "tocaba pagar" ya que el ultimo retiro aprovado fue viernes 12, no lo hicieron , entre en el casino y vi que no estaba el chat en linea donde la atención es muy deficitaria, con la intención de ver si me habian retirado el chat ya que preguntaba todos los dias, cree otra cuenta con la minima informacion , solo entre y vi que el chat no estaba y era un problema tecnico, mi preocupación ahora es que hoy jueves todavia no me han ingresado los retiros , el mas antiguo es del dia 8 casi 10 dias ya, y todavia me preocupa mas el tema de la cuenta nueva, ya que no sabia que en sus terminos y condiciones pone que no se puede, mi gran duda es que me va a pasar, repito en la cuenta que cree solo entre , di pocos datos y sali , nada de bonos , nada de apostar, se hizo sin mala fe alguna y con poca cabeza , asustado por no ver el chat online, alguien me puede ayudar por favor

So, do I understand correctly that you are waiting only for the last withdrawal, right?

Please know that in most casinos it is not allowed to have more than one account, so try to avoid such situations. I believe it is okay this time if you haven't had any activity from that account, though.

Have you tried to contact the support by email, perhaps, to find out what is going on?

I have 3 pending withdrawals of 400 each (they don't allow higher amounts) and 1600 in my account. The last withdrawal they approved was on Friday the 12th, and it's now Friday the 19th. KYC always gives the same standard message about volume issues, withdrawals, etc. I've never had so many problems in 15 years of playing online casinos.

Tengo 3 retiros pendientes de 400 ( no permiten más cantidad) y 1600 en cuenta, el último retiro que me aprobaron fue el viernes 12 y estamos a viernes 19 , desde kyc siempre dicen lo mismo con un mensaje estándar de los problemas de volumen retiros , etc, nunca había tenido tantos problemas en 15 años de casinos online

So they have approved your withdrawals, but you haven't received them as of yet, right?

I understand now.

In this case, let me suggest you fill out a complaint. Our team will try to get in touch with the casino, and hopefully we'll be able to find out more.

Please follow this link to do so.

Have you ever received any money from there, actually?

Hello, I've received four withdrawals of €400 each, the last one was last Friday the 12th. I have three pending approvals (no more than three can be made at a time) and €1600 in the casino available for withdrawal. This is because the number of withdrawals is limited to three, as I mentioned. This €1600 is casino balance; they are delaying the time it takes to place bets.

Hola me han ingresado 4 retiros de 400, el último fue el viernes pasado día 12, tengo 3 pendientes de aprobación ( no se pueden hacer más de 3) y 1600 euros en el casino para retirar a consecuencias de que el número de retiros es 3 como he comentado, estos 1600 son saldo dinero casino , dilatan tiempos para que se apueste

Alright. Our complaint team will review your case as soon as possible and inform you about the next steps.

Okay, thank you very much. I received a €400 withdrawal on Friday, but I've never experienced such a frustrating situation with withdrawals. I've had four approved withdrawals since the beginning of December, and it's the 22nd now. This has never happened to me before, and I hope it doesn't happen to anyone else.

ok ,muchas gracias, el viernes me hicieron un reintegro de 400 euros, pero nunca habia experimentado una situación tan frustrante con los retiros, llevo 4 aprovados desde principio de diciembre y estamos a 22, nunca me habia pasado, y desearia que no le pase a nadie mas,

I hope that we'll be able to help.

Hello everyone and a Happy New Year 2026.

I just filed a complaint because I've been waiting for my payment for almost three weeks. Reading through this discussion, I'm not alone.

I regularly use CasinoGuru to search for new offers. But if a casino that hasn't paid its customers for weeks achieves such a high ranking, then that number will no longer be relevant to me, and I'll look for alternative offers.

Hallo zusammen und ein Frohes Neues Jahr 2026.

Ich habe gerade eine Beschwerde eingereicht, weil ich seit fast drei Wochen auf meine Auszahlung warte. Wenn man sich diese Diskussion durchliest, bin ich da kein Einzelfall.

Ich nutze CasinoGuru regelmäßig, um nach neuen Angeboten zu suchen. Aber wenn ein Casino, dass Ihre Kunden über Wochen nicht bezahlt, ein so hohes Ranking erreicht, hat diese Zahl für mich zukünftig keine Bedeutung mehr bzw. schaue ich nach alternativen Angeboten.

Good on you for filing a complaint here. Our team will review it as soon as possible, and hopefully we'll be able to find out what is going on.

Is this your first withdrawal there?

No, it's not. They're paying my withdrawals at a rate of one per week for 400 euros. I've never seen anything like it. It's frustrating and infuriating. All they want is for you to gamble them away.

No lo es, están pagándome los retiros con una velocidad de uno a la semana de 400 euros, nunca había visto nada así, es frustrante y desesperante, lo único que quieren es que te los acabes jugando

It's unfair that it gets a good score, it doesn't deserve it.

Es injusto que le den buena puntuacion no lo merece

So, as I can see, they don't adhere to their limits.

Could you please mention that in your complaint so it doesn't get rejected because you don't write there?

Our complaint team will get in touch with the casino then and confront them with the fact that they don't keep the limits, and hopefully we'll learn more about that situation.

For new players like myself, the maximum is 400 and 3 active withdrawals. The problem is the time it takes to approve a withdrawal. My last approved withdrawal was on Friday the 26th, a week ago now. Today I was expecting another 400 to be deposited, but it hasn't arrived. They drag things out as much as possible. They say 3 business days is the maximum, but they take longer so you spend it all. I've never seen this at a casino, and I've played at many.

Para jugadores nuevos como ha sido mi caso , sus máximos son 400 y 3 retiros en activo, el problema son los tiempos que tardan en aprobar un retiro, mi último retiro aprovado fue el viernes 26, hace ya una semana, hoy esperaba ingresarán otros 400 pero no lo han hecho, dilatan al máximo , dicen que 3 días hábiles es lo máximo pero se exceden para que te los gastes, nunca había visto esto en un casino y he jugado en muchos

Around Christmas and throughout this period, I think it's quite normal for casinos to be slower in paying out. They may have fewer people at work and they don't work during the holidays, so I don't think it's anything that doesn't happen every year. 

It shouldn't take them any longer than usual, I would say. 

But my question is this. If you have problems, why did you stop responding to your complaint? It was closed, so we can't help you in that case. 

Can I reopen another complaint? Of the withdrawals I'm waiting for, the oldest is from December 12th. The delay is incredibly long; it's never happened to me before, and I hope it never happens to anyone. The nature of the delay is beyond all acceptable limits.

Puedo reabrir otra queja? De los retiros que espero el más antiguo es del día 12 diciembre, el retraso es increíblemente dilatado, nunca me había pasado y deseo que nunca le pase a nadie, el carácter del retraso trasciende todo lo permisible