Write an email to the resolver who handled your complaint with a request to reopen it.
You've already been waiting quite a long time, and I think you did yourself a disservice by leaving the complaint unanswered.
So try to reopen it, and if there's a problem, let me know.
Hello casinoguru!
Maybe it is time for a downgrade in score. I now have been waiting 4 weeks for payment and they just dont respond or pay! I just read through this thread and I see dozens of same complaint.
Can we get a little help here?
Thank you!
Hello, that's a long time to wait for your money. Did the casino tell you why you didn't receive anything, or did they not say a word to you for the whole month?
In that case, I would file a complaint with us, and I believe we will be able to find out something or resolve the issue.
What do you think?
Jaro, poenta je u tome da ovaj kazino nije isplaćivao ništa mesecima i stalno smišlja nove izgovore zašto neće. Jesi li pogledao ovu diskusiju?
Svaka pozitivna recenzija za ovaj kazino je od korisnika koji su se registrovali istog dana i ostavili pozitivnu recenziju sa standardizovanim frazama. Dakle, veoma je verovatno da je sve lažno. Ovaj kazino vara svoje kupce, a ipak ga reklamiraju vašim korisnicima sa tako pozitivnim recenzijama.
I saw this thread. That's why it's good to file a complaint. Since the beginning of the year, four have been filed, two of which the players have stopped responding to. The casino does not have a single unresolved complaint. So if there are players here who have a problem, they can always contact us. It is important to do so when they have such issues.
As for user reviews, we monitor them closely. Lately, they have been more bad than good, and the ones you are talking about are from 11 months ago. But we will definitely look into it, it's not like we can't miss anything. Sometimes it only becomes apparent later and is not so clear at first glance. So if something is wrong, user reviews that are not honest will be deleted.
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
Uskoro ćete biti preusmereni na stranicu kazina. Molimo sačekajte. Ako koristite softver za blokiranje oglasa, proverite podešavanja.
