GoldenLion.bet Casino - opšta diskusija

Napredni Početnik

pre 9 meseci

OriginalPrevod

Poštovani, tražio sam povlačenje 1000 evra od 1. avgusta, isplata još uvek nije obrađena dok na sajtu stoji da isplata ne sme da pređe 48 sati,

molim vas pomozite mi, jer ovaj kazino ne izgleda ozbiljno i namerno razvlači stvari kako ne bi isplatio dobitak file

Automatski prevedeno:

Forum and Reviews Administrator

pre 9 meseci

OriginalPrevod

Hi, have you communicated with the casino about where the problem is when they say withdrawals should not exceed 48 hours ? Has your account been fully verified yet ? Additionally, was this your first withdrawal ?

Anyway, have you seen the safety index of this casino on our website ? I would probably think twice about depositing in this casino, as it has quite a few "red flags".

However, If you have been waiting for more than 2 weeks, I would recommend you to file a complaint with us. Just click on this link: https://casino.guru/complaints

We will try to look into your situation and try to resolve it.

Do you think it's worth it?

Stariji Pripravnik

pre 7 meseci

OriginalPrevod

Is there anybody who get paid from them

Napredni Početnik

pre 7 meseci

OriginalPrevod

Prošla su dva meseca, a još uvek nisam dobio platu! To je prevara

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Stariji Pripravnik

pre 7 meseci

OriginalPrevod

I made withdrawal request at 15/7/2023

Forum and Reviews Administrator

pre 7 meseci

OriginalPrevod

Is there anybody who get paid from them

pre 7 meseci

OriginalPrevod

Hi, I see that you are not the only one who has a similar problem and according to your complaint the casino did not even respond, which is not surprising as its saftey index is very low and it did not respond to many other complaints. I'm sorry we couldn't help more, but if the casino is not interested, it's almost impossible.

However, if you managed to contact the casino and get a response from them within the scope of your withdrawal, would it be possible to let us know ?

Forum and Reviews Administrator

pre 7 meseci

OriginalPrevod

Prošla su dva meseca, a još uvek nisam dobio platu! To je prevara

Automatski prevedeno:

pre 7 meseci

OriginalPrevod

Hi, I'm sorry to hear that you have the same situation, but it looks like the casino doesn't want to do much about it yet. If you find out any new information could you update us ?

danielturtureanus

Posetilac

pre 7 meseci

OriginalPrevod

Hi, I’ve mad a withdrawal of £300 on goldenlion.bet and it’s 21 days since and I haven’t been paid until now. It’s this a legitimate site? How can I take legal action against them? Thank you, Daniel

danielturtureanus

Forum and Reviews Administrator

danielturtureanus

pre 7 meseci

OriginalPrevod

Hi, I've moved your post to the casino you're talking about. I'm sorry for the situation you got into, because when I looked at the casino's safety index, it's clear why you're having problems. Did you try to check some information about the casino before you came here to play? For example, user reviews or complaints. I would always recommend this, as it reflects the experience of the players. As for complaints, I found that the casino hasn't responded to any so far, which doesn't surprise me, but on the other hand it doesn't please me either. I would recommend that you file a complaint as well, but I would not expect a positive result. If you think it's a good idea to at least give it a try, here's a link: https://casino.guru/complaints/all

As for legal action, I'm not sure what I would recommend since the casino doesn't have a license and it's not possible to contact the authorities. If there was another way, I probably wouldn't hesitate, although I don't know what the outcome would be.

However, have you tried contacting the casino about the withdrawal ?

Napredni Početnik

pre 7 meseci

OriginalPrevod

Vi ste kao oni, lopovi kao ovaj zli kazino, pravite se da pomažete ljudima, a nikome ne pomažete. Zašto to ne prijavite nadležnima, na taj način oni potpuno zatvore sajt, ali ih puštate nekažnjeno

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Stariji Pripravnik

pre 7 meseci

OriginalPrevod

You are wrong.... They helped me in the past in many cases. They have 0.9/10 to this casino what exactly you expect to do?

Forum and Reviews Administrator

pre 7 meseci

OriginalPrevod

Vi ste kao oni, lopovi kao ovaj zli kazino, pravite se da pomažete ljudima, a nikome ne pomažete. Zašto to ne prijavite nadležnima, na taj način oni potpuno zatvore sajt, ali ih puštate nekažnjeno

Automatski prevedeno:

pre 7 meseci

OriginalPrevod

If we were like them, as you mention, we probably wouldn't be trying to help you with the complaint you started. I know it must be difficult and stressful when a similar situation arises, but if the casino has no will to respond and resolve the problem, there is not much we can do about it. The casino has received black points and its safety index has been reduced, which I understand is sometimes insufficient, but we can't bring the money back with a wave of a magic wand.

Anyway, I would also add that the casino has a safety index of 0.9 and many red flags, so I don't really understand why you came here to play. I think it's a good idea to do a little research before depositing in a casino.

As far as authority is concerned, the casino is not licensed, so what authority we should report them to I have no idea.

Once again, I sympathise with you, but unfortunately we have not been able to do more. I would be happy if the casino would try to resolve their complaints and you could reopen your complaint, but I don't know if that will be the case in the near future.

Therefore, I would recommend that you be extra careful with your choice of casino and try to gather as much information as possible before you play. I wish you the best of luck and I hope you will not get into a similar situation again.

Napredni Početnik