Uplatio sam ukupno 700 evra sa svojom kreditnom karticom bez uzimanja bonusa za sve stvarne gotovinske uloge. Imam 400 evra na saldu i odbijaju da mi dozvole da ih povučem govoreći da čak i na depozite sa pravim novcem moraju biti uloženi 10 puta što je potpuna prevara i potpuno protiv poštenja igara i protivzakonito. Pogledajte zakon o proviziji za kockanje: Igrači imaju pravo da povuku novac sa svog depozita, uključujući i svoje dobitke, u bilo kom trenutku. Operateri moraju dozvoliti igračima da povuku sredstva sa svog depozitnog stanja i ne sme postojati rok koji to ograničava. Izmislili su uslov da lažno zadrže novac i osiguraju da se on izgubi tako da klijenti ne mogu da povuku novac nazad čak i ako ne žele da igraju depozit. Ne mogu ovo da urade. Bilo koji kazino ili kladionica koju sam koristio uvek mi dozvoljava da unovčim svoj novac koji sam položio. Bonusi se ne vrede uzimati i oni su primenili zahteve za bonus klađenje na stvarni novac što samo stvara ogroman nedostatak za igrača i to je nezakonito. U potpunosti razumem kako funkcioniše sistem bonusa i izbegavam ga po svaku cenu jer niko ne dobija 40 puta na besplatnom bonusu
I deposited a total of 700 euro with my credit card without taking any bonuses all real cash stakes. I have 400 euro in my balance and they are refusing to let me withdraw it saying even on real money deposits they have to be wagered 10 times which is a complete scam and totally against the fairness of gaming and is illegal. See the gambling commission law: Players are entitled to withdraw money from their deposit balance, including their winnings, at any time. Operators must allow players to withdraw funds from their deposit balance and there must be no term in place that restricts this. They have made up a term to falsely withhold money and ensure it gets lost so customers can't withdraw money back even if they don't want to play the deposit. They can't do this. Any Casino or bookmaker I have used always lets me cash out my money that I have deposited. Bonuses are not worth taking and they have applied bonus wagering requirements to actual money which just creates a huge disadvantage to the player and is illegal to do so. I fully understand how the bonus system works and I avoid it at all costs as nobody is winning 40 times on a free bonus
svaka igra uživo je montirana korišćenjem kompjuterske grafike nalepljene na kartice
svi koji su posvećeni ovoj industriji su patetični grubi
osećam simpatiju kako su rođeni kao
every live game is rigged using computer graphics pasted on cards
everyone dedicated to this industry is pathetic crud
i feel sympathy how they were born as
Da, definitivno je došlo do promene poslednjih godina, nekada sam pobeđivao na live blackjack-u, ali to se više ne dešava. Gubite 10 ruku zaredom sve vreme, samo sportsko klađenje je pošteno tržište. Završio sam sa igranjem samo želim da dobijem svoj novac od njih i nastavim dalje
Yeah, there has definitely been a change in recent years, I used to win on live blackjack but it doesn't happen anymore. Lose 10 hands in a row all the time, only sports betting is a fair marketplace. I'm done playing just want to get my money back from them and move on
Isto je i sa slotovima, nekada ste mogli da igrate prilično nasumično. Sada možete podesiti sopstveni rtp i pregovarati o dobicima sa proizvođačima igara. Šteta za ta vremena, i ti si izgubio mnogo, ali bilo je slučajnosti. Sada samo algoritmi.
Same with slots, you used to be able to play fairly randomly. Now you can set your own rtp and negotiate winnings with game producers. It's a shame about those times, you also lost a lot but there was some randomness. Now only algorithms.
To samo ze slotami, kiedyś można było pograć w miarę losowo. Teraz można samemu ustawiać rtp i negocjować wygrane z producentami gier. Szkoda tamtych czasów, też się przegrało sporo ale była jakaś losowość. Teraz tylko algorytmy.
Uplatio sam ukupno 700 evra sa svojom kreditnom karticom bez uzimanja bonusa za sve stvarne gotovinske uloge. Imam 400 evra na saldu i odbijaju da mi dozvole da ih povučem govoreći da čak i na depozite sa pravim novcem moraju biti uloženi 10 puta što je potpuna prevara i potpuno protiv poštenja igara i protivzakonito. Pogledajte zakon o proviziji za kockanje: Igrači imaju pravo da povuku novac sa svog depozita, uključujući i svoje dobitke, u bilo kom trenutku. Operateri moraju dozvoliti igračima da povuku sredstva sa svog depozitnog stanja i ne sme postojati rok koji to ograničava. Izmislili su uslov da lažno zadrže novac i osiguraju da se on izgubi tako da klijenti ne mogu da povuku novac nazad čak i ako ne žele da igraju depozit. Ne mogu ovo da urade. Bilo koji kazino ili kladionica koju sam koristio uvek mi dozvoljava da unovčim svoj novac koji sam položio. Bonusi se ne vrede uzimati i oni su primenili zahteve za bonus klađenje na stvarni novac što samo stvara ogroman nedostatak za igrača i to je nezakonito. U potpunosti razumem kako funkcioniše sistem bonusa i izbegavam ga po svaku cenu jer niko ne dobija 40 puta na besplatnom bonusu
I deposited a total of 700 euro with my credit card without taking any bonuses all real cash stakes. I have 400 euro in my balance and they are refusing to let me withdraw it saying even on real money deposits they have to be wagered 10 times which is a complete scam and totally against the fairness of gaming and is illegal. See the gambling commission law: Players are entitled to withdraw money from their deposit balance, including their winnings, at any time. Operators must allow players to withdraw funds from their deposit balance and there must be no term in place that restricts this. They have made up a term to falsely withhold money and ensure it gets lost so customers can't withdraw money back even if they don't want to play the deposit. They can't do this. Any Casino or bookmaker I have used always lets me cash out my money that I have deposited. Bonuses are not worth taking and they have applied bonus wagering requirements to actual money which just creates a huge disadvantage to the player and is illegal to do so. I fully understand how the bonus system works and I avoid it at all costs as nobody is winning 40 times on a free bonus
Da li je u njihovim uslovima navedeno da stvarni depozit mora biti uložen 10k, zaista?
To je sigurno previše i nadam se da će naš tim za žalbe uskoro moći da vam pomogne.
Is it stated in their terms that the real deposit needs to be wagered 10x, really?
That is way too much, for sure, and I hope that our complaint team will be able to help you out soon.
da, to je po njihovim uslovima prevara. Dobio sam novac nazad nakon vikenda duge bitke žalbi. Ovo je problem sa neregulisanim kockarnicama, oni sami prave svoja pravila koja nisu dozvoljena u Evropi. Cela operacija je prevara, trebalo bi da se ugase, ali izgleda da su deo veće mreže kazina. Sve na sajtu je laž i oni tvrde da je 10k klađenje na depozite za „protiv pranja novca i najbolje prakse" ništa osim prevara. Tužio bih ih da mogu, ali tamo nema legitimnog posla da to uradim
yes, it’s in their terms which is a scam. I got my money back after a weekend long battle of complaints. This is the problem with unregulated casinos they make up their own rules which aren’t allowed in Europe. Whole operation is a scam they should be shutdown but seem to be part of a larger network of casinos. Everything on the site is a lie and they claim the 10x wagering on deposits is for "anti-money laundering and best practices" nothing but a scam I would sue them if I could but there’s no legitimate business there to do so
Drago mi je da si dobio novac.
Potpuno je normalno da se mora primeniti neka AML politika, ali ovo je previsoko, verujem, da biste morali da kladite svoj depozit 10k. Da je to pravilo bonusa, bilo bi razumljivije, sigurno.
E, sad si odlučio da tamo više ne igraš, pa ti je verovatno najbolje.
Samo imajte na umu, molim vas, da uvek pročitate uslove pre deponovanja u onlajn kazinu. To zaista pomaže u sprečavanju budućih problema.
I am glad that you got the money.
It is completely normal that some AML policy has to be applied, but this is way too high, I belevie, to have to wager your deposit 10x. If it was a bonus rule, it would be more understandable, for sure.
Well, now you decided not to play there anymore, so it is probably the best for you.
Just keep in mind, please, to always read the terms before depositing in an online casino. It really helps prevent any future issues.
manipuliše se i sportsko klađenje
sports betting is also manipulated
Kakav je ovo kazino? To je odvratno. Oni znaju samo da kradu. Kako je moguće da vam dozvoljavaju da uložite novac, a kada odete da podignete svoje nagrade ne dozvoljavaju vam? Kako odvratno.
What kind of casino is this? It's disgusting. They only know how to steal. How is it possible that they let you deposit money and when you go to withdraw your prizes they don't let you? How disgusting.
Que clase de casino es este, es un asco, solo saben robar, como es posible que lo dejen a uno ingresar dinero y cuando vas a retirar tus premios no dejen, que asco dan,
Zdravo, možete li opisati šta se konkretno dogodilo u kazinu? Zašto ne žele da ti plate i koliko dugo čekaš? Možete li to malo više da opišete da bih znao gde se nalazite u situaciji?
Hello, could you please describe what specifically happened in the casino? Why don't they want to pay your money and how long have you been waiting? Could you describe it a bit more so I know where you stand in the situation?
Desilo se sledeće, dao sam depozit na svoj račun za sportsko klađenje, dao sam opkladu i dobio sam, kada je došlo vreme da je povučem tražili su od mene beskrajne zahteve koji nikada nisu postavljani na drugim platformama, da slikam sa adresom kuće, da uzmem jednu sa pasošem, uradio sam to i nakon što sam to uradio rekao sam ne, da nisam mogao da živim, ne mogu da iznajmim, nemam ugovor ne stižu računi za struju ili vodu na moje ime i zahtevaju da to moram da imam jer bez toga ne mogu da se povučem, ovo mi deluje kao ogromna prevara, ovakav kazino ne bi trebalo da bude, daju osnovu, jer u trenutku uplate na račun ne traže sve ovo i jer ako traže u trenutku kada neko traži nagradu je tužno
What happened is the following, I made a deposit to my account to make sports bets, I made a bet and I won it, when it was time to withdraw it they asked me for endless requirements that had never been asked on other platforms, that I take a photo with the address of the house, that I take one with my passport, I did it and after I did it I said no, that it was not possible, where I live I am not the one who rented therefore I do not have a housing contract, electricity or water bills do not arrive in my name and they demand that I have to have that because without that I cannot withdraw, this seems like a giant scam to me, a casino like this should not be, they give a base, because at the time of one making a deposit to the account they do not ask for all this and because if they ask for it at the time of one claiming a prize it is sad
Lo que paso es lo siguiente, realicé un abono a mi cuenta para realizar apuestas deportivas, realicé una apuesta y la gane, ala hora de retirarla me pidieron un sin fin de requisitos que nunca en otras plataformas las habían pedido, que me tomara una foto con la dirección de la casa, que me tomara una con el pasaporte, lo hice y luego de que lo hice que no que así no se podía, donde vivo yo no soy el que arrendó por lo tanto no tengo contrato de vivienda, no llegan recibos de luz o agua a mi nombre y ellos me exigen que si o si tengo que tener eso porque sin eso no puedo retirar, me parece una estafa gigante esto, un casino así no debería estar, dan peana, porque ala hora de uno hacer un abono al cuenta no piden todo esto y porque si lo piden ala hora de uno reclamar un premio es triste
Hvala na pojašnjenju, bavili ste se samo sportom i od toga ste dobijali novac, zar ne? Nažalost, mi se ne bavimo ovom oblašću, tako da bi bilo teško da vam pomognem, ali mogu da vam pružim neke linkove gde bi vam oni mogli pomoći.
evo ih:
https://vvv.safebettingsites.com/complaints/
https://vvv.bookmakersreviev.com/sportsbook-complaint/
https://vvv.bookmakers.bet/submit-a-complaint/
https://vvv.top100bookmakers.com/contact-us/
https://vvv.sportsbookreviev.com/sportsbook-complaint/
U svakom slučaju, kad smo kod verifikacije, a pretpostavljam da ste rekli kazinu da nemate ono što žele na svoje ime pošto to nije vaša kuća, šta su vam rekli? Samo da ih nije briga i da to moraš imati? To je nešto što bi trebalo da razumeju jer je to prilično uobičajeno u današnje vreme. Zar nisu dali alternativu da biste mogli da proverite?
Thanks for the clarification, you only played sport and you got money from that, yes? Unfortunately we don't deal with this area so it would be difficult to help you but I can provide you with some links where they could assist you.
Here they are:
https://www.safebettingsites.com/complaints/
https://www.bookmakersreview.com/sportsbook-complaint/
https://www.bookmakers.bet/submit-a-complaint/
https://www.top100bookmakers.com/contact-us/
https://www.sportsbookreview.com/sportsbook-complaint/
Anyway, speaking of verification, and I assume you told the casino that you don't have what they want in your name since it's not your house, what did they tell you? Just that they don't care and you have to have it? This is something they should just be able to understand because it's quite common nowadays. Didn't they provide an alternative so you could verify?
Verifikacija sa njima je pakao da biste dali manje finansijskih informacija banci za hipoteku. Oni nisu ništa drugo do prevaranti. Oni odbijaju dokumente koji su savršeno prihvatljivi za većinu kompanija. Veb lokacija je lažna za njihov odeljak za žalbe ako pratite vezu, njihova licenca je istekla sa Curacao igrama i oni nisu regulisani od strane njih, a ćaskanje uživo i e-pošta ne mogu da pruže detalje o tome od koga su licencirani
The verification with them is hell to complete you would give less financial information to a bank for a mortgage. They are nothing but scammers. They reject documents that are perfectly acceptable with most companies. The website is a sham for their complaints section if you follow the link their license is expired with Curaçao gaming and they aren’t regulated by them and live chat and email cannot provide details on who they are licensed by
Zdravo, šta ste konkretno morali da im isporučite? Koje dokumente su tražili od vas?
Imate li povlačenje koje čekate?
Hi, what specifically did you have to deliver to them? What documents did they require from you?
Do you have a withdrawal you are waiting for?
Dobro je znati. Hvala.
Sada ste krenuli dalje. zar ne? 🙂
Good to know. Thank you.
You have moved on now. Right? 🙂
Neverovatno su spori i lukavi, zadržavali su mi podizanje novca govoreći da moram da uložim 1800 evra pre nego što mogu da povučem, što je apsolutna prevara. Najveća prevara kazina na koju sam ikada naišao. Imao sam dugu borbu tokom vikenda sa njima da isplate stanje na mom računu, tako da su na kraju uradili, ali su mi zabranili nalog nakon toga. Oni su prevaranti koje nemaju licencu od strane curacao gaming-a, tako da ne moraju da odgovaraju nijednom regulatoru jer rade bez licence i ne mogu da daju informacije o tome sa kim su licencirani u svrhe spora. U suštini, poslao sam im britanski zakon da igrači imaju pravo da povuku svoj balans u bilo kom trenutku i da se ne mogu primeniti nikakvi uslovi da se to spreči. Kažu da su zahtevi za klađenje od 10k za sprečavanje pranja novca i najbolje prakse, što je samo gomila smeća tako da igrač nikada ne može da podigne depozite ili balans. Svakodnevno krše zakon o igrama sa svojim nepredviđenim uslovima i odredbama. Pravilna organizacija ološa.
They are incredibly slow and dodgey they were withholding a withdrawal on me saying I needed to wager €1800 before I could withdraw which is an absolute scam. Biggest fraud of a casino I’ve ever come across I had weekend long battle with them to payout my account balance so in the end they did but banned my account after that. They are crooks they aren’t licensed by curaçao gaming so they don’t have to accountable to any regulator because they operate without a a license and can’t provide the information as to who they are licensed with for dispute purposes. I basically sent them UK law that players have the right to withdraw their balance at any time and no terms can be applied to prevent this. They say that 10x wagering requirements are for anti money laundering and best practices which is just a load of rubbish so a player can never withdraw deposits or a balance. They break gaming law every day with their dodgey terms and conditions. Proper scum organisation.
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Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
Casino.guru je nezavistan izvor informacija o online kazinima i online kazino igrama, i nije kontrolisan od strane bilo kojeg operatora igara ili bilo koje druge institucije. Sve naše recenzije i vodiči su kreirani iskreno, u skladu sa najboljim znanjem i rasuđivanjem naših članova iz ekspertskog tima; ipak ovaj sadržaj je napravljen u informativne svrhe i ne bi smeo i trebao da se tumači kao pravni savet. Bitno je da uvek ispunite sve regulatorne zahteve pre nego počnete igrati u određenom kazinu.
Proverite svoj inboks i kliknite na link koji smo Vam poslali:
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Proverite svoj inboks i kliknite na link koji smo Vam poslali: youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.