IceCasino - opšta diskusija (strana 22)

Hello, I don't think a couple of days is such a disaster yet. We give casinos 14 days to resolve the withdrawal issue. However, since casino told you that it takes 5 business days, I would recommend you to wait and see if they meet this deadline. 

Could you let us know if you have received the money within those days ? I will wait.

Hi, I'm seriously worried. I requested a withdrawal at ICE CASINO last Saturday, they are taking a long time, it has already been authorized but so far it is not in my account. I play on other sites and I have no problems with withdrawals, it usually enters the account on the same day or at most the day after, for example Vera&John. I'm worried and I don't know if I can trust him. I started playing on this site based on the CASINO GURU review, the second withdrawal I made, the first one fell in 2 days, this took a long time and the value is not high. I enter the chat and the responses are always standard, you have to wait 5 days. What to do?

Olá, estou seriamente preocupado . Solicitei um saque no ICE CASINO sábado passado , eles estão demorando, já foi autorizado mas até agora na na minha conta. Jogo em outros sites e não tenho problemas com saques , geralmente entra na conta no mesmo dia ou no máximo no dia posterior, como exemplo Vera&John . Estou preocupado e não sei se posso confiar. Comecei a jogar nesse site pela avaliação do CASINO GURU , segundo saque que faço, o primeiro caiu em 2 dias , esse esfa demorando e o valor não é alto . Entro no chat e as respostas são sempre padrão, tem q aguardar 5 dias . Oq fazer ?

Hi.

I moved your post here, so you can see that Jaro responded to you a few hours earlier.

I can assure you that this casino normally pays legitimate winnings. On the other hand, considering the feedback of other users, it is obvious that the casino is not among the quickest.

In general, I'm sure you will be paid if you have never breached the casino's terms and conditions, of course.

I know it must sound quite silly, but feel free to browse resolved complaints submitted due to delayed payments - use this link.

We will be waiting for further updates, I pray it won't take too long!

I would like to inform you that ice casino blocks players who win, that is, they just stop losing money, I managed to have a profitable month, they blocked me!!!!

Gostaria de informar que o ice casino bloqueia jogadores que ganham, ou seja feito apenas parar perder dinheiro, consegui ter um mês lucrativo me bloquearam!!!!

Hi, did the casino give you a reason why they blocked your account ? Did you also ask for a withdrawal at the casino ? Can you describe a bit more so I have a better overview ?

Anyway, I see you've already started a complaint, so our team will try to help you and see where it goes. In the meantime, if you have something new, let me know. I'll be waiting. 

Dear marquinhosvbb

Here is a fair deal. Please provide any proof that you are blocked, and Icecasino will grant you 5k.

How about that?)

Warm regards

Now I'm going to find out if ice Casino has a say!!!

Below are the screenshots that my account has been blocked and I can no longer use any benefits!!

I want the 5k I want to see if he has honor!!!

Any bonus I try to activate, this message appears, ICE CASINO blocked me after cashing in but now they promised me 5 k if I prove that I'm blocked, that's the proof!!!

Pix 34872215869

Send me PIxxxxxxx now

Agora vou saber se o ice Casino tem palavra!!!

Segue os prints de que minha conta foi bloqueada e não consigo mais utilizar qualquer benefício!!

Quero os 5 k quero ver se tem honra!!!

Qualquer bonus que tento ativar, aparece essa mensagem a ICE CASINO ME bloqueou depois de faturar mas agora me prometeu 5 k se provar que tô bloqueado tá a prova aí!!!!

Pix 34872215869

Já me manda o PIxxxxxxx

If you want more proof, I'll send it. 

If I earn 5 k, I'll work to promote you for the honor of my word!!

Pix 34872215869

Se quiser mais provas eu mando viu

Se eu ganhar 5 k trabalho pra divulgar vcs pela honra da palavra!!

Pix 34872215869

Hello,

Upon checking the screens above, we can firmly confirm that you (player) can access your profile, and you are not blocked.

Please, kindly, do not mislead other customers.

Also, your complaint should be resolved by now, we are looking forward to hearing from you!

Kind regards

From what you posted here, it looks like you don't have a blocked account. 

I would also like to point out that according to the complaint it looks like the money is on its way and you should get it soon. Could you let me know if this has happened ? 

I will wait.

I received the amount, thank you, I already knew that they wouldn't pay the 5 k but blzz, I was blocked, look, I sent 8 prints, you don't authorize me to use the bonus, you blocked me, I ask you to kindly unblock me and the amount of 5 k that you promised because I I'm still blocked, so the proof I used is that now I'm blocked 

Recebi o valor obrigado, Já sabia que não iriam pagar os 5 k mas blzz, dsta bloqueada olha aí mandei 8 prints, não autoriza eu utilizar o bonus vocês me bloquearam, peço por gentileza me desbloqueiam e o valor de 5 k que prometeram pois eu estou bloqueado ainda, aí a prova que eu utilizava é que agora estou bloqueado

Follow the entire conversation with the Bonus Manager, he refuses to say that the account is blocked, but he states the reason that he does not accept the bonus, that is, it is blocked 

Segue toda a conversa com o Gerente de bônus, ele se nega a falar que tá bloqueada a conta, porém ele afirma o motivo que não aceita o bonus ou seja tá bloqueada

Now you have to comply because in addition to blocking my account, they promised 5 k and I hope they unlock it and pay me the 5 k!!

If you want, I can show you the recording that is blocked.

Agora vocês tem que cumprir porque além de bloqueada minha conta, prometeram 5 k esperam que desbloqueiam e me paguem os 5 k!!

Se quiser eu a gravação que tá bloqueada eu mostro tb

Who am I mistaken??? 3 reasons now I'm saying that I'm wrong, it's moral damage and I have proof!!!

They promised me a 5k pix if I proved it, they blocked me after I won the test, okay? 

Tô enganado quem??? 3 motivos agora tão falando que tô enganado é dano moral sendo que tenho provas!!!

Me prometeram pix de 5 k se eu provasse que me bloquearam depois que ganhei a prova tá ai

I WAS SIMPLY BLOCKED I CANNOT ACTIVATE ANY TYPE OF BONUS AFTER I WON

Okay now I made the video proving that after I won, you decided to block my account and no longer accept any type of bonus, it's fair that we resolve it as agreed, I've proven it now pay me the 5 and unblock me then I think it's fair for me to apologize after you comply and resolve as agreed

SIMPLESMENTE FUI BLOQUEADO NAO CONSIGO ATIVAR MAIS NENHUM TIPO DE BONUS DEPOIS QUE GANHEI

Pronto agora fiz o vídeo provando que depois que eu ganhei, vocês decidiram bloquear minha conta e não aceitam mais nenhum tipo de bonus, é justo resolvermos conforme combinado, provei agora me paga os 5 k e me desbloqueia aí acho justo eu me desculpar após vocês cumprirem e resolver conforme combinado

Dear marquinhosvbb

Once again, we do emphasize, your account is not blocked, you can freely access it at any time.

The complaint was resolved (based on your response above).

But what concerns the bonus offers - the system itself defines the eligibility of the bonuses to one or another player. At long last, bonus is a casino money.

We do wish you luck and huge wins with the real money!

Kind regards

Okay now I'm proving it since they said I'm cheating!! Follow me there too

I'm still waiting for the 5k to be paid.

If my video hits I'll share the profit ok, there's one of mine that reached 240 thousand let's hope!!

Pronto agora tô provando já que falaram que estou enganando!! Me segue lá tb

Fico no aguardo do pagamento dos 5 k

Se meu vídeo bombar eu divido o lucro ok, tem um meu que atingiu 240 mil vamos torcer!!

Dear marquinhosvbb

Maybe it's a language barrier, but above we explained that your account is not blocked.

Should you have any further questions - please feel free to contact support.

Best regards

I SAID THEY WOULDN'T PAY THE 5K

YOU DON'T HAVE HONOR EVEN WITH WORDS SPEAKING IS EASY, I PROVED THAT I HAVE THIS BLOCK ON THE ACCOUNT, AFTER I MADE A PROFIT ON THE HOUSE YOU BLOCKED ME AND I CAN'T ACTIVATE ANY MORE BONUSES

One more proof, you always give an excuse, each service channel invents something

You have already reported above that "it could be a language barrier" that is, affirmation of the blockade but you have no honor and fear of telling the truth

FALEI QUE NAO IAM PAGAR OS 5 K

VOCES NAO TEM HONRA NEM COM A PALAVRA FALAR É FACIL, PROVEI QUE TENHO ESSE BLOQUEIO NA CONTA, APÓS EU TER LUCRO NA CASA VOCES ME BLOQUEARAM E NAO CONSIGO ATIVAR MAIS NENHUM BONUS

Mais uma prova, vc cada vez dao uma desculpa, cada canal de atendimento inventa uma coisa

Vc já relatou acima que "pode ser uma barreira de idioma" ou seja afirmação do bloqueio mas não tem honra e medo de falar a verdade

LIKE THE ACCOUNT IS NOT BLOCKED, YOU JUST CANNOT ENJOY THE BENEFITS LIKE ANY OTHER USER, BECAUSE YOU WERE LUCKY NOT TO USE OUR BONUSES (BLOCKED)

IF YOU INVOICE WE WILL BLOCK YOU!!!!

TIPO A CONTA NAO TA BLOQUEADA, VOCE SO NAO CONSEGUE DESFRUTAR DOS BENEFICIOS IGUAL QUALQUER OUTRO USUARIO, PORQUE VC FOI SORTEADO PARA NAO UTILIZAR OS NOSSOS BONUS(BLOQUEADOOOOOOOOOOO)

SE VOCE FATURAR TE BLOQUEAMOS!!!!