Apsolutno da – Mastercard je morao da se uključi jer su neka od imena trgovaca već bila označena u okviru njihovog ECM programa. Kazino neće slušati, kao ni trgovci, tako da će ih Mastercard staviti na crnu listu – oni ovo ne razumeju ili ih nije briga.
Takođe – prijavite ovo policiji, i oni su toga svesni. Podignite ga na Akcionu prevaru.
Absolutely yes - Mastercard have had to get involved because some of the merchant names had already been flagged under their ECM programme. The casino won't listen and neither will the merchants so they are all about to be blacklisted by Mastercard - they don't understand this or don't care.
Also - report this to the police, they are also aware of this. Raise it on Action Fraud.
Da li ste dobili novac nazad? Bankiram sa revolutom i oni će odbiti bilo kakvu povraćaj novca za kockanje. Nisam siguran šta da im kažem da mi vrate novac? £600.00
Did you get ur money back? I bank with revolut and they will deny any chargeback for gambling. I am not sure what to say to them to get my money back? £600.00
Da li ste dobili novac nazad? Bankiram sa revolutom i oni će odbiti bilo kakvu povraćaj novca za kockanje. Nisam siguran šta da im kažem da mi vrate novac? £600.00
Did you get ur money back? I bank with revolut and they will deny any chargeback for gambling. I am not sure what to say to them to get my money back? £600.00
U procesu je - Mastercard je morao da se uključi. Dao sam kazinu i trgovcima priliku da reše problem, ali oni su odlučili da ne odgovore i sada će se suočiti sa crnom listom, što su potvrdili Mastercard i Revolut.
Ako Revolut to odbije, pošaljite im žalbu. Sačekajte odgovor, a zatim ga uputite ombudsmanu, ali to možete učiniti tek kada oni odgovore na žalbu.
Da li ste videli temu posvećenu ovome za više saveta?
https://casino.guru/forum/complaints-discussion/kuestion-about-gambling-vebsites-vith-curacao-license-using-incorrect-merchant-categori-code/225#post-140220
Its in the process - Mastercard had to get involved. I gave the casino and merchants a chance to resolve, but they have decided not to respond and now will face the blacklisting as confirmed by Mastercard and Revolut.
If Revolut deny it then send a complaint to them. Await a response and then raise it with the Ombudsman but you can only do that once they have responded to the complaint.
Have you seen the thread dedicated to this for more advice?
https://casino.guru/forum/complaints-discussion/question-about-gambling-websites-with-curacao-license-using-incorrect-merchant-category-code/225#post-140220
Da li ste dobili novac nazad? Bankiram sa revolutom i oni će odbiti bilo kakvu povraćaj novca za kockanje. Nisam siguran šta da im kažem da mi vrate novac? £600.00
Did you get ur money back? I bank with revolut and they will deny any chargeback for gambling. I am not sure what to say to them to get my money back? £600.00
Ipak, nije za kockanje - kako su ga trgovaci zvali? Objavite ih ovde i ja ću vam dati kontakt detalje za svaki od njih. Morate da pošaljete e-poštu svima njima i kazinu i učinite sve što možete da ih obavestite o nezakonitoj prirodi ovoga. To je protivno i Mastercard i Visa pravilima - pa je stoga ništavno.
It isn't for gambling though - what were the merchant names they took it as? Post them here and I will give you contact details for each of them. You need to send emails to them all and the casino and do everything you can to advise them of the illegal nature of this. It is against both Mastercard and Visa rules - so is therefore void.
Ali šta ste rekli banci za koje su uplate? Kao što sam ih odobrio u svojoj banci pre deponovanja
But what did you say to the bank the payments were for? As i approved them in my bank prior to depositing
Ako ste im to rekli, onda morate da potvrdite da Instantcasino.com nije licencirani kazino u UK i da stoga ne može da prihvati plaćanja debitnom/kreditnom karticom iz UK. Morate da objasnite da su oni prikrili transakcije koristeći razne lažne kompanije koristeći kodove trgovaca koji se ne bave kockanjem. Ako je transakcija kockanje, po zakonu korišćeni kod mora biti 7995. Koriste trgovce svuda koristeći maloprodajne i obrazovne kodove itd - ovo je protiv VISA/Mastercard pravila i 100% je dostupno za povraćaj. Revolut je pomalo poznat po odbijanju povraćaja sredstava – samo navedite sve to u žalbi i pozabavite se ombudsmanom bi bio moj savet. Kada Ombudsman shvati, on će ispravno odlučiti o tome.
Molimo vas da pregledate vezu teme koju sam vam ranije poslao.
If you have told them that then you need to confirm that Instantcasino.com are not a licenced casino in the UK and therefore cannot accept debit/credit card payments from the UK. You need to explain that they have disguised the transactions using a variety of shell companies using non-gambling merchant codes. If the transaction is gambling then the code used must be 7995 by law. They are using merchants from everywhere using retail and education codes etc - this is against VISA/Mastercard rules and 100% is available to chargeback. Revolut are a bit notorious for declining chargebacks - just raise all of it in the complaint and deal with the Ombudsman would be my advice. Once the Ombudsman understand they will rule correctly on it.
Please review the thread link I sent you earlier.
Ljudi, rešio sam problem, potrošio sam sav novac i zatvorio račun, nemam torbu za ovo, sva kazina u kojima igram samo sam stavio pik and bag na mesto ovaj sa m;a verom, ja cenim vašu pomoć od sada, hvala vam puno
Guys, I solved the problem, I spent all the money and closed the account, I don't have the bag for this, all the casinos I play I just put pix and bag on the spot this one with m;a faith, I appreciate your help from now on, thank you very much
pessoal, resolvi o problema, gastei todo dinheiro e encerrei a conta, nao tenho saco pra isso, todos cassinos que jogo so coloco pix e saco na hora este esta com m;a fé, agradeço ajuda de vcs desde ja, muito obrigado
Zaista je šteta što niste uspeli da dobijete svoj novac u vremenskom roku koji ste čekali da se sve reši.
Možda je onda bilo najbolje da zatvorite račun.
Ako vam ikada nešto zatreba, tu smo za vas. zar ne?
It really is a shame that you were not able to get your money in the time frame you waited to get everything solved.
Maybe it was for the best for you to close the account, then.
If you ever need anything, we are here for you. Right?
U vašoj žalbi vidim da je problem koji ste imali rešen i da sada čekate na povlačenje.
Obavestite nas o situaciji kad god imate neka ažuriranja, a mi ćemo biti spremni da vam pomognemo ako je potrebno.
I can see in your complaint that the issue you had was solved and you are waiting for your withdrawal now.
Please inform us about the situation whenever you have some updates, and we'll be ready to help if needed.
Trebalo bi da vidite imejlove i ćaskanje uživo koje sam zahtevao od ove kompanije. Jutros sam ponovo pokušao da ih kontaktiram, ali "mogu da odgovorim samo na pitanja vezana za kazino" bio je odgovor. Još uvek nema odgovora na bilo koju e-poštu bilo koje vrste skoro 4 nedelje. Pomislili biste da bi želeli da pokušaju da reše stvari, a ne da se ponašaju kao gomila prevaranta....
Privatno ću poslati vašem timu za recenzije sav lanac i e-poštu/ćaskanje itd i nadam se da ćete im dati ocenu koju zaslužuju!
You should see the emails and Live Chats I have requested with this company. This morning again tried to contact them but "I can only answer casino related questions" was the response. Still no response to any email of any kind in almost 4 weeks. You would think they would want to try and resolve things and not act like a bunch of scammers....
Privately I will send your reviews team all the chain and emails/chat etc and hopefully you can give them the rating they deserve!
Zdravo.
Pa, logično je da će zaposleni u kazinu odgovarati samo na pitanja u vezi sa kazinom.
Šta je bilo tvoje pitanje?
Iako može izgledati kontraintuitivno, kazina nisu forumi poput ovog i verovatno nemaju mnogo vremena da provode sa njima; tako će odgovarati na pitanja vezana za direktnu podršku, pretpostavljam. Da li znaš šta sam nameravao da kažem?
U svakom slučaju, dobrodošli ste da na ovom forumu podelite bilo šta za šta mislite da bi bilo korisno drugima. Međutim, indeks bezbednosti kazina se ne može promeniti zbog problema opisanog na forumu. Prvo morate koristiti žalbu da pokažete nepošteno ponašanje kazina. Podnesite žalbu ako mislite da možete.
Hi there.
Well, it makes sense that the casino employee will only answer casino-related questions.
What was your question anyway?
Although it may seem counterintuitive, casinos are not forums like this one, and they probably do not have a lot of time to spend with them; thus, they will respond to matters related to the direct support, I guess. Do you know what I intended to say?
In any case, you are welcome to share anything on this forum that you think would be useful to others. The casino's safety index cannot be changed because of a problem described on the forum, however. You must first use the complaint to demonstrate the casino's unfair behaviour. Please submit the complaint if you think you can.
Ljudi, rešio sam problem, potrošio sam sav novac i zatvorio račun, nemam torbu za ovo, sva kazina u kojima igram samo sam stavio pik and bag na mesto ovaj sa m;a verom, ja cenim vašu pomoć od sada, hvala vam puno
Guys, I solved the problem, I spent all the money and closed the account, I don't have the bag for this, all the casinos I play I just put pix and bag on the spot this one with m;a faith, I appreciate your help from now on, thank you very much
pessoal, resolvi o problema, gastei todo dinheiro e encerrei a conta, nao tenho saco pra isso, todos cassinos que jogo so coloco pix e saco na hora este esta com m;a fé, agradeço ajuda de vcs desde ja, muito obrigado
Oh, dobro. Uprkos novcu, mislim da ti je laknulo. Međutim, strašno je pomisliti da je to rešenje. Jednostavno rečeno, nadao sam se drugačijem, pravednijem zaključku.
Bićemo ovde kad god poželite da se vratite, naravno!
Oh, well. Despite the money, I imagine you feel relieved. However, it is terrible to think that this is the solution. Simply put, I was hoping for a different, more equitable conclusion.
We will be here whenever you want to return, of course!
Zdravo.
Pa, logično je da će zaposleni u kazinu odgovarati samo na pitanja u vezi sa kazinom.
Šta je bilo tvoje pitanje?
Iako može izgledati kontraintuitivno, kazina nisu forumi poput ovog i verovatno nemaju mnogo vremena da provode sa njima; tako će odgovarati na pitanja vezana za direktnu podršku, pretpostavljam. Da li znaš šta sam nameravao da kažem?
U svakom slučaju, dobrodošli ste da na ovom forumu podelite bilo šta za šta mislite da bi bilo korisno drugima. Međutim, indeks bezbednosti kazina se ne može promeniti zbog problema opisanog na forumu. Prvo morate koristiti žalbu da pokažete nepošteno ponašanje kazina. Podnesite žalbu ako mislite da možete.
Hi there.
Well, it makes sense that the casino employee will only answer casino-related questions.
What was your question anyway?
Although it may seem counterintuitive, casinos are not forums like this one, and they probably do not have a lot of time to spend with them; thus, they will respond to matters related to the direct support, I guess. Do you know what I intended to say?
In any case, you are welcome to share anything on this forum that you think would be useful to others. The casino's safety index cannot be changed because of a problem described on the forum, however. You must first use the complaint to demonstrate the casino's unfair behaviour. Please submit the complaint if you think you can.
Radka, ne mogu da podnesem žalbu jer ne možete pomoći jer je suština pitanja pravno/finansijska. Ova kompanija i njihovi lažni trgovci su bukvalno ignorisali svaku e-poštu i prekinuli me svaki put u Live Chat-u. Nigde se ništa ne može učiniti osim upozoriti ljude da ih ne koriste i to je ono što ja radim. Ako verujete da je prihvatljivo ponašanje samo ignorisati legitimne e-poruke, isključiti ljude uživo, naplaćivati više od kupovine bonusa od provajdera igara (100Ks Relak kupovine su 105Ks na ovoj veb lokaciji, što je nemoguće ako je legitimno) i postoje ozbiljni znaci pitanja o igre koje se nalaze na ovom sajtu, kao i druge Mastercard/VISA lažne aktivnosti, onda je to u redu - zadržite svoju bezbednosnu ocenu. Mogu da ti pošaljem 100 dokumenata u kojima piše CRVENA ZASTAVA, ali hej ho.
Što se tiče odgovora „vezano za kazino" – pitanje je povezano sa kazinom, zar ne? Ako su zaista uzeli uplate, onda je to povezano sa kazino računom? Ovo su samo oni koji su obični prevaranti neznalice. Postoji toliko mnogo ovih kompanija.
Radka, I cannot submit the complaint as you can't help due to the crux of the issue being a legal/financial one. This company and their shell merchants have literally ignored every email and cut me off each time on Live Chat. There is nothing that can be done anywhere other than warn people not to use them and that is what I am doing. If you believe that it is acceptable behaviour to just ignore legitimate emails, cut people off live chat, charge more than gaming providers bonus buys (100X Relax buys are 105X on this site which is impossible if legitimate) and there are serious question marks about the games actually on this site and also the other Mastercard/VISA Fraudulent activity then that is fine - keep your safety rating. I can send you 100 documents which spell RED FLAG with them, but hey ho.
As for the "Casino related" response - the question is casino related is it not? If they actually took the payments then it is related to a casino account? This is just them being the usual scammer ignorant selves. There are so many of these companies out there.
Želim odmah da se žalim jer sam otkazao povlačenje i novac je izgubljen i kažu da postoji problem sa sistemom, nikad ne odgovaraju na mejl, šta da radim
I want to make a complaint immediately because I canceled a withdrawal and the money was lost and they say there is a problem with the system, they never answer the email, what should I do
Θέλω να κάνω καταγγελία στο instant γιατί έκανα ακύρωση ανάληψης και τα λεφτά χάθηκαν και λένε ότι έχει πρόβλημα το σύστημα δεν απαντούν ποτε στο μαιλ τι να κανω
Želim odmah da se žalim jer sam otkazao povlačenje i novac je izgubljen i kažu da postoji problem sa sistemom, nikad ne odgovaraju na mejl, šta da radim
I want to make a complaint immediately because I canceled a withdrawal and the money was lost and they say there is a problem with the system, they never answer the email, what should I do
Θέλω να κάνω καταγγελία στο instant γιατί έκανα ακύρωση ανάληψης και τα λεφτά χάθηκαν και λένε ότι έχει πρόβλημα το σύστημα δεν απαντούν ποτε στο μαιλ τι να κανω
Želim da uložim žalbu na onlajn kazino koji odbija da mi da moj otkup, rekli su da je potrebno 10 do 14 dana, a ja sam od 16.9.2024 i stalno traže iste informacije iznova i iznova, molim vas pomozite mi da rešim ovo pitanje. Hvala
I want to make a complaint about a.online casino who refuses to give me my redemption they said it take 10 till 14 days and my been since 9/16/2024 they keep asking for the same information over and over again please help me resolve this issue. Thank you
Radka, ne mogu da podnesem žalbu jer ne možete pomoći jer je suština pitanja pravno/finansijska. Ova kompanija i njihovi lažni trgovci su bukvalno ignorisali svaku e-poštu i prekinuli me svaki put u Live Chat-u. Nigde se ništa ne može učiniti osim upozoriti ljude da ih ne koriste i to je ono što ja radim. Ako verujete da je prihvatljivo ponašanje samo ignorisati legitimne e-poruke, isključiti ljude uživo, naplaćivati više od kupovine bonusa od provajdera igara (100Ks Relak kupovine su 105Ks na ovoj veb lokaciji, što je nemoguće ako je legitimno) i postoje ozbiljni znaci pitanja o igre koje se nalaze na ovom sajtu, kao i druge Mastercard/VISA lažne aktivnosti, onda je to u redu - zadržite svoju bezbednosnu ocenu. Mogu da ti pošaljem 100 dokumenata u kojima piše CRVENA ZASTAVA, ali hej ho.
Što se tiče odgovora „vezano za kazino" – pitanje je povezano sa kazinom, zar ne? Ako su zaista uzeli uplate, onda je to povezano sa kazino računom? Ovo su samo oni koji su obični prevaranti neznalice. Postoji toliko mnogo ovih kompanija.
Radka, I cannot submit the complaint as you can't help due to the crux of the issue being a legal/financial one. This company and their shell merchants have literally ignored every email and cut me off each time on Live Chat. There is nothing that can be done anywhere other than warn people not to use them and that is what I am doing. If you believe that it is acceptable behaviour to just ignore legitimate emails, cut people off live chat, charge more than gaming providers bonus buys (100X Relax buys are 105X on this site which is impossible if legitimate) and there are serious question marks about the games actually on this site and also the other Mastercard/VISA Fraudulent activity then that is fine - keep your safety rating. I can send you 100 documents which spell RED FLAG with them, but hey ho.
As for the "Casino related" response - the question is casino related is it not? If they actually took the payments then it is related to a casino account? This is just them being the usual scammer ignorant selves. There are so many of these companies out there.
To je stvar! O tome sam dosta razmišljao. Ispravite me ako grešim, molim vas:
Vi niste potpisali nijedan pravni dokument koji se odnosi na obećanje nadoknade, kompenzacije ili kako god je kazino nazvao novac. Međutim, možete dokazati da vam je zaposlenik kazina obećao novac. Da li je tako?
Znam šta sam vam rekao o pravnom/finansijskom aspektu problema. Ali ako to svedemo na osnovne stvari, možemo reći da vam je kazino nešto obećao, a obećanje nikada nije ispunjeno. Pošto je u pitanju novac, očigledno je nepravedno i vredi istražiti.
Dozvolite mi da pokušam da dobijem neke uvide od mojih kolega. Javiću vam se kada nađem još da dodam.
Što se tiče teme vezane za kazino, ne, po mom mišljenju nije.
Po mom mišljenju više nije. Ugovor je van uobičajenih mogućnosti ćaskanja operatera ili podrške nakon što je postavljen. Možda bi menadžer mogao da odgovori: „Nisam ovlašćen da razgovaram o ovoj stvari sa vama" — što znači, bez advokata. Evo šta ja mislim - iskreno.
That's the thing! I have given that a lot of thought. Correct me if I am mistaken, please:
No legal document pertaining to the promise of reimbursements, compensation, or whatever the casino called the money has been signed by you. However, you can prove that a casino employee promised you the money. Is that so?
I know what I told you about the legal/financial aspect of the problem. But if we reduce it to its very basics, we can say the casino has promised you something and the promise has never been fulfilled. Since money is involved, it is obviously unfair and worth investigating.
Let me try to get some insights from my colleagues. I'll get back to you once I find more to add to it.
As for the casino-related topic, No, in my opinion it is not.
It is not any longer, in my opinion. The agreement is outside the normal chat capabilities of the chat operator or support once it has been set. Perhaps a manager would be able to respond, "I'm not authorized to discuss this matter with you"—meaning, without a lawyer. This is what I think - honestly.
Želim odmah da se žalim jer sam otkazao povlačenje i novac je izgubljen i kažu da postoji problem sa sistemom, nikad ne odgovaraju na mejl, šta da radim
I want to make a complaint immediately because I canceled a withdrawal and the money was lost and they say there is a problem with the system, they never answer the email, what should I do
Θέλω να κάνω καταγγελία στο instant γιατί έκανα ακύρωση ανάληψης και τα λεφτά χάθηκαν και λένε ότι έχει πρόβλημα το σύστημα δεν απαντούν ποτε στο μαιλ τι να κανω
Zdravo!
Da li kažete da se novac rezervisan za povlačenje nije vratio na naš kazino račun kada otkažete povlačenje?
Kako ste se borili sa ovim, i o kom kazinu govorimo, molim vas?
Kazino sistemi mogu uvek imati kvarove, kao i svaki drugi sistem, ali efikasno rešenje i odgovarajuća podrška su neophodni. Dajte nam više informacija da saznamo sa čime se bavite. 🙏
Hi there!
Are you saying the money reserved for the withdrawal didn't make it back to aour casino account when you cancel the withdrawal?
How have you been struggling with this, and what casino are we talking about, please?
Casino systems may always experience malfunctions, like any other system, yet an effective solution and appropriate support are a must. Give us more information to find out what you're dealing with. 🙏
Želim da uložim žalbu na onlajn kazino koji odbija da mi da moj otkup, rekli su da je potrebno 10 do 14 dana, a ja sam od 16.9.2024 i stalno traže iste informacije iznova i iznova, molim vas pomozite mi da rešim ovo pitanje. Hvala
I want to make a complaint about a.online casino who refuses to give me my redemption they said it take 10 till 14 days and my been since 9/16/2024 they keep asking for the same information over and over again please help me resolve this issue. Thank you
Pa, moj odgovor će biti veoma sličan. Gde se pojavio ovaj problem i koje su druge okolnosti koje možete da kažete da biste nam pomogli da razumemo prirodu vašeg problema, molim?
Znate da ne možemo mnogo pomoći bez razumevanja problema. Što više detalja navedete, to bolje.
Kada kažete „odbijaju da vam daju novac", da li postoji neki konkretan razlog ili vi lično pretpostavljate toliko zbog značajnog kašnjenja, na primer?
U svakom slučaju, prođite kroz kreatora žalbe ovde 👈👈 Pripremite pun opis, snimke ekrana, šta god imate na raspolaganju, molim. Našim specijalistima će to trebati.
Well, my response is going to be very similar. Where has this problem occurred, and what are other circumstances you may share to help us understand the nature of your issue, please?
You know we can't help much without understanding the problem. The more details you provide, the better.
When you say "they refuse to give you the money", is there a specific reason or are you personally assuming that much due to a significant delay, for instance?
In any case, go through the complaint creator here 👈👈 Prepare the full description, screenshots, whatever you have available, please. Our specialists are going to need that.
Govorimo o instant kazinu, upravo sam ga otkazao, dok svuda od juče uđu automatski, nisam ih video, šaljem im poruke a oni kažu da imaju problem sa sistemom, osećam se kao da su ismevajući me
We're talking about the instant casino, I just canceled it, while everywhere they enter automatically since yesterday, I haven't seen them, I send them messages and they say they have a problem with the system, I feel like they're making fun of me
Για το instant cazino μιλάμε ακριβώς έκανα ακύρωση ενώ παντού μπαίνουν αυτόματα από εχθές δε τα έχω δει τους στέλνω μηνύματα και λένε ότι έχουν πρόβλημα με το σύστημα νιώθω ότι κοροϊδεύουν
Možda smo se zbunili oko situacije ovde. O tome smo razgovarali ranije u temi – transakcije koje je navodno preuzeo Instantcasino.com trebalo bi da budu prikazane na bankovnom izvodu kao Instantcasino.com ili slično. Nemaju - prikazuju se kao prodavci knjiga u Nigeriji, poljski proizvođači kobasica i tako dalje. Kod VISA/Mastercard kartice se mora koristiti ispravno kodiranje za sva plaćanja. Pošto Instantcasino.com (i mnoštvo drugih) ne mogu legalno da primaju uplate, obično ih kriju kao drugi trgovci i kodiraju transakcije kao maloprodaju, škole, itd..bilo šta osim kockanja. Oni direktno krše Uslove i uslove ili VISA/Mastercard i nedavno je došlo do velikog odbijanja ove nelegalne prakse. Bukvalno je protiv zakona u Velikoj Britaniji da oni primaju bilo kakve uplate ovim metodom i u ovoj zemlji su pod krivičnim delom. Zbog toga se mnogi ljudi, banke i policija sada bore protiv ovoga, kao što možete videti iz teme „Pitanja o trgovcima kockanjem" koju je neko drugi postavio.
Ne samo da nezakonito uzimaju sredstva – oni nisu ni na koji način ovlašćeni da primaju kockarske uplate pod VISA/Mastercard karticom. Legitimna kazina jesu – nisu.
To je malo minsko polje, međutim povraćaj sredstava će uvek pobediti ovde jer su transakcije automatski poništene prema VISA/Mastercard pravilima. Dao sam im priliku da sami poprave ovo....oni su ignorisali i sada banka ionako sve to naplaćuje i stavlja na crnu listu njih i njihove trgovce - tako da su time što zapravo nisu razgovarali o tome totalno zabrljali i platiće cenu.
We may be getting confused about the situation here. We discussed this earlier in the thread - transactions supposedly taken by Instantcasino.com should show on the bank statement as Instantcasino.com or similar. They don't - they show as booksellers in Nigeria, Polish sausage makers and so on. With VISA/Mastercard the correct coding must be used on all payments. Because Instantcasino.com(and loads of others) cannot legally take payments normally they hide these as other merchants and code the transactions as retail, schools, etc..anything but gambling. They are in direct breach of the T&Cs or VISA/Mastercard and there has been big pushback against this illegal practice recently. It is literally against the law in the UK for them to take any payments by this method and comes under a criminal offence in this country. That is why a lot of people , banks and police are now fighting back against this as you can see from the "Questions about gambling merchants" thread that someone else posted up.
Not only are they illegally taking funds - they are not authorised in any way to take gambling payments under VISA/Mastercard. Legitimate casinos are - they are not.
Its a bit of a minefield, however chargebacks will always win here because the transactions are automatically void under the VISA/Mastercard rules. I gave them a chance to fix this themselves....they have ignored and now the bank are recharging it all anyway and blacklisting them and their merchants - so by not actually discussing it they have totally messed up and will pay the price.
Govorimo o instant kazinu, upravo sam ga otkazao, dok svuda od juče uđu automatski, nisam ih video, šaljem im poruke a oni kažu da imaju problem sa sistemom, osećam se kao da su ismevajući me
We're talking about the instant casino, I just canceled it, while everywhere they enter automatically since yesterday, I haven't seen them, I send them messages and they say they have a problem with the system, I feel like they're making fun of me
Για το instant cazino μιλάμε ακριβώς έκανα ακύρωση ενώ παντού μπαίνουν αυτόματα από εχθές δε τα έχω δει τους στέλνω μηνύματα και λένε ότι έχουν πρόβλημα με το σύστημα νιώθω ότι κοροϊδεύουν
zdravo
Pretpostavljam da se kazino suočava sa problemom; dakle, dok se ne reši, potrebno je strpljenje. Pretpostavljam da to uopšte nije prijatno, ali to ne znači da vas kazino ismejava. Zašto tako mislite? Da li vam je rečeno nešto van reda? Podelite, molim vas. Možda u tome možemo pronaći neku logiku.
Hi,
I would presume the casino is facing an issue; thus, until it is resolved, patience is required. I imagine it is not pleasant at all, but it does not mean the casino is making fun of you. What makes you think so? Have you been told anything out of line? Do share, please. Perhaps we can find some logic in it.
Možda smo se zbunili oko situacije ovde. O tome smo razgovarali ranije u temi – transakcije koje je navodno preuzeo Instantcasino.com trebalo bi da budu prikazane na bankovnom izvodu kao Instantcasino.com ili slično. Nemaju - prikazuju se kao prodavci knjiga u Nigeriji, poljski proizvođači kobasica i tako dalje. Kod VISA/Mastercard kartice se mora koristiti ispravno kodiranje za sva plaćanja. Pošto Instantcasino.com (i mnoštvo drugih) ne mogu legalno da primaju uplate, obično ih kriju kao drugi trgovci i kodiraju transakcije kao maloprodaju, škole, itd..bilo šta osim kockanja. Oni direktno krše Uslove i uslove ili VISA/Mastercard i nedavno je došlo do velikog odbijanja ove nelegalne prakse. Bukvalno je protiv zakona u Velikoj Britaniji da oni primaju bilo kakve uplate ovim metodom i u ovoj zemlji su pod krivičnim delom. Zbog toga se mnogi ljudi, banke i policija sada bore protiv ovoga, kao što možete videti iz teme „Pitanja o trgovcima kockanjem" koju je neko drugi postavio.
Ne samo da nezakonito uzimaju sredstva – oni nisu ni na koji način ovlašćeni da primaju kockarske uplate pod VISA/Mastercard karticom. Legitimna kazina jesu – nisu.
To je malo minsko polje, međutim povraćaj sredstava će uvek pobediti ovde jer su transakcije automatski poništene prema VISA/Mastercard pravilima. Dao sam im priliku da sami poprave ovo....oni su ignorisali i sada banka ionako sve to naplaćuje i stavlja na crnu listu njih i njihove trgovce - tako da su time što zapravo nisu razgovarali o tome totalno zabrljali i platiće cenu.
We may be getting confused about the situation here. We discussed this earlier in the thread - transactions supposedly taken by Instantcasino.com should show on the bank statement as Instantcasino.com or similar. They don't - they show as booksellers in Nigeria, Polish sausage makers and so on. With VISA/Mastercard the correct coding must be used on all payments. Because Instantcasino.com(and loads of others) cannot legally take payments normally they hide these as other merchants and code the transactions as retail, schools, etc..anything but gambling. They are in direct breach of the T&Cs or VISA/Mastercard and there has been big pushback against this illegal practice recently. It is literally against the law in the UK for them to take any payments by this method and comes under a criminal offence in this country. That is why a lot of people , banks and police are now fighting back against this as you can see from the "Questions about gambling merchants" thread that someone else posted up.
Not only are they illegally taking funds - they are not authorised in any way to take gambling payments under VISA/Mastercard. Legitimate casinos are - they are not.
Its a bit of a minefield, however chargebacks will always win here because the transactions are automatically void under the VISA/Mastercard rules. I gave them a chance to fix this themselves....they have ignored and now the bank are recharging it all anyway and blacklisting them and their merchants - so by not actually discussing it they have totally messed up and will pay the price.
izvinjavam se; to je bila u potpunosti moja krivica. Govorio sam o BCGame scenariju. Izvinjavam se zbog toga. Pretpostavljam da je to previše da se ima na umu.
Što se tiče kodova: Video sam vaš najnoviji post o kodovima trgovaca i šta igrači mogu da urade da smanje rejting.
Dozvolite mi da pojasnim da to nije ocena; nego se naziva indeksom bezbednosti i daje opšte informacije o verovatnoći da će kazino distribuirati dobitke. Pravna razmatranja poput ovog u potpunosti su van naše nadležnosti. Ne samo da nam nedostaje sposobnost da identifikujemo i kažnjavamo upotrebu pogrešnih trgovačkih kodova, već nismo u mogućnosti da pružimo dokaz svrhe jer nismo ni zvanični organ ni advokat specijalizovan za međunarodne bankarske transakcije i srodne zakone. Pozivamo zajednicu foruma da ostane aktivna sa fiktivnim kompanijama i da zadrži ovu temu otvorenom kako bi pokrila oblasti poput ove. U prošlosti smo tražili da se kazina umešaju u ovu konkretnu diskusiju i direktno se pozabave zabrinutostima igrača. Nikada se to nije dogodilo.
I apologize; it was entirely my fault. I was talking about the BCGame scenario. I apologize for that. I guess it is too much to bear in mind.
Regarding the codes: I saw your most recent post about the merchant codes and what players can do to reduce the rating.
Let me clarify that it is not a rating; rather, it is referred to as the Safety Index, and it gives general information about the likelihood that the casino will distribute winnings. Legal considerations like this one are entirely outside of our purview. Not only do we lack the ability to identify and penalize the use of incorrect merchant codes, but we are also unable to provide proof of purpose because we are neither an official authority nor a lawyer specializing in international banking transactions and related laws. We urge the forum community to remain active with the shell companies and to keep the topic open in order to cover areas like this one. In the past, we requested that casinos intervene in this particular discussion and directly address the concerns of the players. It has never occurred.
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Casino.guru je nezavistan izvor informacija o online kazinima i online kazino igrama, i nije kontrolisan od strane bilo kojeg operatora igara ili bilo koje druge institucije. Sve naše recenzije i vodiči su kreirani iskreno, u skladu sa najboljim znanjem i rasuđivanjem naših članova iz ekspertskog tima; ipak ovaj sadržaj je napravljen u informativne svrhe i ne bi smeo i trebao da se tumači kao pravni savet. Bitno je da uvek ispunite sve regulatorne zahteve pre nego počnete igrati u određenom kazinu.
Proverite svoj inboks i kliknite na link koji smo Vam poslali:
youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.
Proverite svoj inboks i kliknite na link koji smo Vam poslali: youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.