Upravo sam provjerio, još je na novom.
U međuvremenu su dodali još 10 eura bonusa na račun koji nisam tražio. Ovo je drugi put otkako sam zatražio povlačenje. Mogu dodati dvostruki bonus, ali ne mogu izvršiti povlačenje lol.
Čak sam jučer uspio uhvatiti menadžera Mickaela na razgovoru, ali on je djelovao distanciran i nije znao ni kada ću dobiti platu. Rekao mi je ove sedmice, možda sutra, pa danas, ali ništa, samo riječi. Oni čak ne mogu odgovoriti ni na osnovna kazino pitanja.
Rekao sam mu da je sada 8 dana, više od nedelju dana i da nije normalno čekati 8 dana na povlačenje 401 evra, jasno je napisano u roku od 72 sata u njihovim uslovima. Ali nisam dobio nikakav jasan odgovor.
Mislim da kada dobijem ovo povlačenje više neću igrati u ovom kazinu, isplate traju zauvijek i to je jako neugodno i frustrirajuće.
I just checked, it is still on new.
Meanwhile they added another 10 euros bonus on account I did not ask for. It's the second time since I requested a withdrawal. They can add twice a bonus but cannot make the withdrawal lol.
I even managed to catch the manager Mickael on the chat yesterday but he seemed distant and didn't know either when I was going to be paid. He told me this week, maybe tomorrow, so today but nothing, just words. They cannot even answer basic casino questions.
I told him it was 8 days now, more than a week and that it is not normal to wait 8 days for a 401 euros withdrawal, it is clearly written within 72 hours in their terms and conditions. But I didn't get any clear answer.
I think that once I get this withdrawal I'll not play on this casino anymore, the payouts are taking forever and it's very annoying and frustrating.
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