Lucky Wolf Casino - opšta diskusija (strana 2)

i received twice before and it took about a day to be completed. this amount is higher than before tho.

Well, it may have some connection, but I would still stick to the fact that you already received money from there.

Did you play with any bonus?

Try to hold out a little and see what happens in the next few days.

Hello, I want to withdraw my money from the Lucky Wolf Casino and it asks for verification. I already completed it, but it's been in process for 3 days.

Hola quiero retirar mi plata del casino lucky wolf y me pide verificacion ya la complete pero sigue en proceso desde hace 3 dias

Is there any information about the verification in your account, though? Is it pending or completed?

You should surely contact the support if you have no information. Have you tried that already?

The verification is now complete. I uploaded my documents and selfie, but an image keeps appearing that tells me that to be on the platform I have to verify my account... and it's still in process... yes, I created a new account and sent it to support, but I'm still waiting for a response.

Ya esta completa la verificacion cargue mis documentos y selfie pero me sigue apareciendo una imagen que me dice que para estar en la plataforma tengo que verificar mi cuenta...y sigue en proceso...si me cree una nueva cuenta y le mande ah soporte pero sigo esperando respuesta

Hey. Sorry for the late reply.

How is the verification going, please?

And what do you mean that you have created a new account? Usually it is not allowed to have multiple accounts, so please be careful.

I am waiting almost a week to be verified hope it is resolved in just want to play

Hi, can you tell me why you're waiting a week? Did the casino say anything about verification? Were any documents rejected, or has nothing happened yet?

Please let me know.

Casino has not replied to me at all i sent all the documents a week ago and they haven't verified me at all. I cant log into my account keeps saying I need to be verified but no one is verifying me for over a week nor are they replying to any emails

In that case, I would file a complaint with us.

You can use this link. ⬅️

Our team will try to help you with your situation, so I guess it will turn out well. 

I know that verification can take longer, but the casino should always communicate with the player. If they blocked your account and you don't know anything about it, and the casino hasn't commented on the verification, then it shouldn't be like that.

So, are you going to go for it? 

Yes I will be filing a complaint because I was winning on the account and then just asked me to verify out of nowhere got a few thousands I won

It's fine that they wanted to verify you, but if they blocked your account without telling you anything, didn't verify you, and you don't have any information, that's not okay.

We'll see what happens in the coming days. 

Hi... my account shows verification in progress since last week. I made a withdrawal and can't access the platform due to the verification. I thought that it would be sorted on Monday but now I can't access the platform anymore. Please help me.

I signed up because of Wholesome Ty content and he did not lie, they do pay very proper and I would like to continue using the casino to play slots.

Did they ask you to provide any documents for the verification, though?

Sometimes online casinos block the access whenever they need to check the account. Also when a game provider is involved, actually.

So, did they send any email to you with the explanation about the situation?

Hi Romi

I did send the necessary documents that was asked accordingly and took the selfie aswell.

Good. Keep us informed about the situation and in case you'll need a help from our complaint team, we'll be ready to step in.

Thank you Romi... I did lodge a complaint as well a few minutes ago.

since last week the same thing

Romi I jys received an email that my account has been verified. Thank you for everything may God bless you Romi. Have a great day further.

I am really glad for that. Let us know when you receive your winnings, please.

I'm keeping my fingers crossed it won't take long. 🤞