Nije ništa, uvek pokušavam da stanem na stranu korisnika, jer sam i sam igrač i možda sam ponekad uglavnom pristrasan prema kazinu u celini jer sam nekoliko puta prevaren od njih (drugih kazina, ne ovog) , ali takođe pokušavam da budem što neutralniji i realniji da bih bio koristan umesto da iznosim utešne laži, ponekad su kazina ta koja su u krivu, ponekad je to igrač (najčešće su to kazina 😂).
Konkretno u vašem slučaju, imajte na umu da povraćaj novca predaje dobavljač plaćanja koji radi za kazino (možda se plaća novcem), tako da to definitivno može potrajati, kada ste rekli da bi moglo potrajati 60 dana, mislio sam da to obavlja kazino, tako da ovo ima smisla, ovi dobavljači plaćanja rade za mnoga kazina i verovatno se bave sličnim problemima stotinama, ako ne i hiljadama različitih korisnika, kao što sam rekao: nema mnogo toga da se uradi da bi se proces ubrzao.
Još jedna stvar: ETH je sranje, koristite bilo koju drugu kripto i drugu mrežu kada pravite transakcije vezane za kazina, ETH je skup i nebezbedan, postoje bolje alternative koje su jeftinije i brže (TRKS, KSRP, čak i LTC koji je spor ali jeftin). Kao dodatni savet: snimite ekran adrese i KR koda pre nego što uplatite depozit u kazino sa bilo kojom kriptovalutom, ali što je najvažnije: nemojte se kockati ako to ne možete da priuštite, kockanje će uvek biti gubitak
It's nothing, I always try to side with the user, because I'm a player myself and maybe sometimes I'm mostly biased against casinos as a whole because I have been scammed a couple times by them (other casinos, not this one), but I also try to be as neutral and realistic as possible to be useful instead of giving comforting lies, sometimes the casinos are the ones in the wrong, sometimes it's the player (most of the times it's the casinos tho 😂).
In your case specifically, have in mind the refund is being handed by the payment provider that works for the casino (it could be coinspaid) so it definitely can take long, when you said it could take 60 days I thought it was being handled by the casino, so this sort of makes sense, these payment providers work for many casinos and they are probably handling similar issues to hundreds if not thousands of different users, like I said: there is not much to do to speed up the process.
One more thing: ETH sucks, use any other crypto and other network when making transactions related to casinos, ETH is expensive and unsafe, there are better alternatives which are cheaper and quicker (TRX, XRP, even LTC which is slow but cheap). As an extra tip: screenshot the address and the QR code before making a deposit to a casino with any crypto, but most importantly: don't gamble if you can't afford to, gambling will always be a loss
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