zdravo,
Da li kažete da podrška kazina uopšte nije predložila ništa što bi vam pomoglo da se povučete uprkos tome što niste mogli da se prijavite? Moram priznati da bih očekivao mnogo direktnog učešća u kazinu. Rekao bih da kazina imaju određeni nivo tehničke podrške za takve slučajeve.
Pa, hajde da pokušamo nešto da smislimo.
Pre svega, da li ste ikada koristili: VPN, proksi ili zajedničku internet vezu? Pokušavam da shvatim koliko je verovatno da je problem povezan sa vašom takozvanom neobičnom IP aktivnošću.
U svakom slučaju, predlažem da pristupite kazinu sa drugog uređaja i preko drugog internet provajdera. Ako ovo pomogne, odmah obavestite kazino o ovoj akciji i idite na povlačenje.
Međutim, čvrsto verujem da bi u takvim okolnostima kazino trebalo da vam pomogne da ručno podesite isplatu umesto da vas ostavlja sami. Ja bih posebno tražio takvu podršku.
Hello,
Are you saying the casino support didn't suggest anything at all to help you withdraw despite you not being able to log in? I must admit I would expect much direct casino involment. I would say casinos have some level of tech support for such cases.
Well, let's try to figure something out.
First of all, have you ever used: VPN, Proxy or shared internet connection? I'm trying to figure out how likely the issue is connected to your so-called unusual IP activity.
In any case, I suggest accessing the casino from a different device and also through a different internet provider. If this helps, immediately inform the casino about this action and go for the withdrawal.
However, I strongly believe that under such circumstances, the casino should be able to help you set up the withdrawal manually instead of leaving you on your own. I would specifically ask for such support.
Automatski prevedeno: