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Ako želite da diskutujete bilo šta vezano za MyEmpire Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Takođe imam problem sa bonusom. Trenutno sam na 770 evra i želeo bih da ovo isplatim. Međutim, bonus je jednostavno stao 0,05 € pre kraja i ne može se poništiti. Već 2 dana pišem podršci nekoliko puta dnevno i želeo bih da se ovaj bonus ukloni, ali ništa se ne dešava. Svaki put kada tvrde da postoje tehnička ažuriranja!
I also have the bonus problem. I'm currently on €770 and would like to pay this out. However, the bonus simply stopped €0.05 before the end and cannot be cancelled. For 2 days I have been writing to support several times a day and would like this bonus to be removed, but nothing happens. Every time they claim there are technical updates!
Habe ebenfalls das Bonusproblem. Bin gerade auf 770€ und würde diese gerne auszahlen. Der Bonus ist jedoch 0,05€ vor Ende einfach stehengeblieben und lässt sich nicht stornieren. Seit 2 Tagen schreibe ich dem Support mehrere Male am Tag und möchte das dieser Bonus rausgenommen wird, es passiert aber nichts. Jedes Mal wird behauptet es gäbe technische Aktualisierungen!
Oh, to mora da je veoma nezgodno!
Na osnovu druge slične žalbe, nadam se da će kazino konačno okončati ovaj tehnički kvar.
Naravno, želim vam brzo rešenje i javite nam čim se nešto novo javi.
Oh, that must feel very inconvenient!
Based on the other similar complaint, I surely hope the casino will finally end this technical malfunction.
Of course, I wish you a quick resolution, and let us know as soon as something new arises, please.
Loše iskustvo sa ovim kazinom.
obmanjujuće oglašavanje.
Još uvek čekam rezultat moje žalbe koji ne napreduje... jer nije lečen sigurno zbog praznika?
Ostale ću ostaviti na drugom mestu ako ništa ne napreduje
Bad experience with this casino.
misleading advertising.
I am still waiting for the result of my complaint which is not progressing... because it was not treated surely due to the holidays?
I'm going to drop off others elsewhere if nothing progresses
Nisam siguran za praznike, ali Casino Guru ima još najmanje dva dana da odgovori. Molimo obratite pažnju na tajmer:
Budite strpljivi, niste jedini u nevolji, zapravo tim od 17 specijalista trenutno rešava više od 800 žalbi odjednom...
Cenim vašu saradnju.
Not sure about the holidays, yet Casino Guru still has at least two days to respond. Kindly mind the timer:
Please be patient, you are not the only one in trouble, actually, a team of 17 specialists is currently handling more than 800 complaints at once...
I appreciate your cooperation.
Da, razumem i hvala vam što pomažete igračima u poteškoćama.
samo što kod njih nije baš zgodno imati depozit koji je već neko vreme na čekanju.
I malo sam uznemiren ovim lošim iskustvom i ovim nedostatkom poštovanja, to je prvi put da se susrećem sa problemom.
Ionako ću sačekati a da ništa ne diram.
Ja ću sigurno deponovati na drugim sajtovima da bih bio siguran u dobar napredak rezultata.
Yes I understand and thank you for helping players in difficulty.
it's just that it's not very convenient to have a deposit with them, which has been on hold for a while.
And I'm a little upset by this bad experience and this lack of respect, it's the first time I've encountered a problem.
I'm going to wait anyway without touching anything.
I will deposit certainly on other sites can be to be sure of the good progress of the result.
Nema na čemu. Potpuno razumem da je ponekad teško zadržati hladnu glavu kada ste u neprijatnoj situaciji, posebno kada je u pitanju novac.
Međutim, što se tiče toga da ne dirate svoja sredstva na računu, mislim da dobro razmišljate. Mnogi igrači na kraju prokockaju svoj novac, tako da ako imate jaku volju, to je najbolji put.
Za sada, da vidimo gde ide tvoja situacija i nadamo se da će sve na kraju ispasti dobro.
You're welcome. I totally understand that sometimes it's hard to keep a cool head when you're in an unpleasant situation, especially when there's money involved.
However, as far as not touching your funds in the account goes, I think you're thinking quite well. A lot of players gamble away their money in the end, so if you have a strong will, that's the best way to go.
For now, let's see where your situation goes from here and hope everything turns out well in the end.
Zdravo
Posle, neću da krijem da mi je super dugo.
Skoro 3 nedelje od kada sam podneo žalbu, a ona još uvek nije otvorena.
Znam ljude koji su sve uradili za nekoliko dana. Zato se pitam da li će se jednog dana to lečiti.
I što duže čekamo, to sam više u iskušenju da sve ostavim iza sebe.
Bila bi šteta da je sajt dobro prošao.
Ipak, hvala vam što pomažete igračima
Hello
Afterwards, I won't hide the fact that I find it super long.
Almost 3 weeks since I filed my complaint and it has not yet been opened.
I know people who had everything done in a few days. So I wonder if one day it will be treated.
And the longer we wait, the more I'm tempted to leave everything behind.
It would just be a shame if the site did well.
However, thank you for helping the players
Nada umire poslednja. U ovom slučaju, sigurno ne bih odustao da sam na tvom mestu. Ponekad to potraje i malo duže, jer je i naš tim zauzet i trudi se da se pažljivo bavi svakim slučajem, baš kao i vaš.
U svakom slučaju, primetio sam u vašoj žalbi da je Pavel to preuzeo, i da pokušava da uvuče kazino u razgovor.
Pa da vidimo gde ide situacija i da li se slučaj može rešiti.
Znam da je teško u ovim situacijama, ali pokušajte da ostanete strpljivi i držite glavu gore.
Želim ti puno sreće.
The hope dies last. In this case, I certainly wouldn't give up if I were you. Sometimes it takes a little longer, because our team is also busy and they try to deal with each case carefully, just like yours.
Anyway, I noticed in your complaint that Pavel took it over, and that he is trying to bring the casino into the conversation.
So let's see where the situation goes and if the case can be resolved.
I know it's a tough one in this situations, but try to remain patient and keep your head up.
I wish you the best of luck.
da hvala video sam. Jutros je otvorena moja žalba. I u pravu si. Tako da ću sada sačekati dok se to ne uzme u obzir. hvala na savetima i podršci
yes thank you I saw. This morning my complaint was opened. And you are right. So I will wait now until it is taken into account. thanks for your advices and support
Nema na čemu. Drago mi je da pomognem i ako ne znam drugačije, bar na rečima ako je moguće.
U svakom slučaju, zanima me kako će ovaj slučaj na kraju ispasti. Čvrsto verujem da će sve biti u redu. Prekršteni prsti.🤞
You're welcome. I'm happy to help and if I don't know any other way, at least in words if it's possible.
Anyway, I'm curious how this case will turn out in the end. I firmly believe that it will be fine. Fingers crossed.🤞
Zdravo, žao mi je što čujem da ste imali problema sa isplatama i da niste uspeli da dobijete svoj novac. Želim da istaknem da kazinima dajemo rok od 14 dana da reše takav zahtev. Dakle, prema onome što ste napisali, imaju još nekoliko dana. Međutim, da li vam je kazino rekao neki razlog zašto kasni povlačenje?
Međutim, ako želite, kada prođe rok koji sam naveo u svom odgovoru, možete nam uložiti žalbu i naš tim će pokušati da vam pomogne. Mislite li da ćete iskoristiti ovu priliku?
Hello, I'm sorry to hear that you had a problem with your withdrawals and that you didn't manage to get your money. I would like to point out that we give casinos 14 days to resolve such a request. So according to what you wrote they still have a few days. However, did the casino tell you any reason why the withdrawals are late?
However, if you want, when the time frame I mentioned in my answer passes, you can file a complaint with us and our team will try to help you. Do you think you will take advantage of this opportunity ?
Dobro veče svima. Sajt kazina miempire je nestao. Da li se još neko suočava sa ovim problemom i možda je naučio nešto o tome?
Good evening to all. The myempire casino website has disappeared. Is anyone else experiencing this issue and maybe have learned something about it?
Καλησπέρα σε όλους. Έχει εξαφανιστεί η ιστοσελίδα του myempire casino. Υπάρχει κάποιος άλλος που αντιμετωπίζει αυτό το θέμα και ίσως έχει μάθει κάτι σχετικά;
Zdravo i ja sam pokušao da ga otvorim, ali mi je sve funkcionisalo normalno. Možete li molim vas da napravite snimak ekrana?
Hi I tried to open it too but everything worked normally for me. Can you please take a screenshot ?
Posle skoro 20 sati, ponovo se pojavio. Hvala na odgovoru
After almost 20 hours, it appeared again. Thank you for your answer
Veoma razočaran, podigao sam 400 evra i još uvek je na čekanju nakon 15 dana, podrška je veoma loša, samo automatizovani odgovori ne preuzimaju nikakvu odgovornost, nisam dobio jasne odgovore o tome zašto je povlačenje na čekanju i kada će se završiti, poslednja 2 dana kada me izbegavaju , verovatno neću dobiti svoj novac nazad , nisam imao bonuse i uslove za klađenje , nisu pitali za identifikaciju , verovatno ću podneti žalbu njihovom dobavljaču licence
Very disapointed , i did a 400euros withdraw and its still pending after 15 days , the support is very poor only automated answers taking no responsibility , i havent get any clear answers about why the withdraw is pending and when is going to complete , the last 2 days they avoid me , probably i will not get my money back , i had no bonuses and no wagering requirments , they didnt ask about identification , probably i will file a complaint on their license provider
Zdravo, pokrenuo sam isplatu od 500 evra 26. marta u 22:06 i danas je 4,4 i piše da ima kašnjenja i radno vreme je 3-5 dana, imam i podršku uživo i mejl. Napisao sam imejl za podršku, ali mi je uvek rečeno da budem strpljiv. Kako čitam ovde, nisam jedini koji ima problema. I uvek odgovaraj automatski ili ću biti odjavljen nakon nekoliko minuta. Nikada nisam imao takvih problema sa isplatom, šteta, sajt izgleda odlično
Hello, I initiated a payout of 500 euros on March 26th at 10:06 p.m. and today it is 4.4 and it says that there are delays and the working time is 3-5 days, I also have live support and e-mail. I wrote an email to support but I was always told to be patient. As I read here, I'm not the only one having problems. And always answer auto or I'll be logged out after a few minutes. I've never had such problems with a payout, it's a shame, the site looks great
hallo ich hab am 26,3 um 22,06 Uhr eine Auszahlung veranlasst von 500 Euro und heute ist es der 4,4 und es heißt das es Verzögerungen gibt und die arbeitungszeit ist 3-5 tagen , hab auch den live support und E-Mail support an geschrieben aber immer es gleich hab ich gesagt bekommen, haben sie Geduld. wie ich hier lese bin ich nicht der einzige wo die Probleme hat . Und immer Auto antworten oder ich werde gleich aus geloggt nach paar Minuten. Ich hab noch nie so Probleme gehabt mit einer Auszahlung, schade eigentlich die Seite schaut super aus lg
Veoma razočaran, podigao sam 400 evra i još uvek je na čekanju nakon 15 dana, podrška je veoma loša, samo automatizovani odgovori ne preuzimaju nikakvu odgovornost, nisam dobio jasne odgovore o tome zašto je povlačenje na čekanju i kada će se završiti, poslednja 2 dana kada me izbegavaju , verovatno neću dobiti svoj novac nazad , nisam imao bonuse i uslove za klađenje , nisu pitali za identifikaciju , verovatno ću podneti žalbu njihovom dobavljaču licence
Very disapointed , i did a 400euros withdraw and its still pending after 15 days , the support is very poor only automated answers taking no responsibility , i havent get any clear answers about why the withdraw is pending and when is going to complete , the last 2 days they avoid me , probably i will not get my money back , i had no bonuses and no wagering requirments , they didnt ask about identification , probably i will file a complaint on their license provider
Zdravo, vidim da ste podneli žalbu i rekao bih da je to bilo ispravno ako to traje duže od 14 dana. Hteo sam da vas pitam zašto vam kazino još nije dao novac, ali vidim da ste dobili samo automatske odgovore, što vam verovatno nije pomoglo. Da li ste ranije imali uspešne isplate?
U svakom slučaju, moraćemo da budemo strpljivi i naš tim će pokušati da vam pomogne u vašoj situaciji i da vidimo gde ćemo stići.
Ako naučite nešto novo, javite nam.
Hi, I see you have filed a complaint and I would say it was the right thing to do if it has been going on for more than 14 days. I wanted to ask you why the casino hasn't given you the money yet, but I see that you only got automatic answers, which probably didn't help you. Have you had any successful withdrawals here before ?
Anyway, we will have to be patient and our team will try to help you in your situation and see where we get to.
If you learn anything new let us know.
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Casino.guru je nezavistan izvor informacija o online kazinima i online kazino igrama, i nije kontrolisan od strane bilo kojeg operatora igara ili bilo koje druge institucije. Sve naše recenzije i vodiči su kreirani iskreno, u skladu sa najboljim znanjem i rasuđivanjem naših članova iz ekspertskog tima; ipak ovaj sadržaj je napravljen u informativne svrhe i ne bi smeo i trebao da se tumači kao pravni savet. Bitno je da uvek ispunite sve regulatorne zahteve pre nego počnete igrati u određenom kazinu.
Proverite svoj inboks i kliknite na link koji smo Vam poslali:
youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.
Proverite svoj inboks i kliknite na link koji smo Vam poslali: youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.