pre 4 meseci
Nastavio sam da pišem u znak podrške
Automatski prevedeno:
Posido Casino - opšta diskusija (strana 32)
pre 4 meseci
To je sasvim dovoljno.
Misliš li da je pisanje pomoglo? 🙂
Automatski prevedeno:
pre 2 meseci
Zamolio sam ih da mi zatvore nalog pre više od 3 meseca, a u međuvremenu sam još 4 puta insistirao i ignorisali su moj imejl. Rezultat: izgubljeno je više od 300 evra, a moj nalog je i dalje otvoren. Ne nude nikakvu podršku onima koji pate od problema sa zavisnošću od kockanja.
Automatski prevedeno:
pre 1 meseca
Uradio sam anketu do sada, ništa već 5 dana
Automatski prevedeno:
pre 1 meseca
Hello, has something happened, please? Seems that the automatic translation is not the best... Delayed withdrawal, perhaps?
pre 1 meseca
I know; I just responded to you in the other thread. This thread, in my opinion, shows how the casino kept up with delays in the past, though.
pre 6 dana
Potrebna mi je pomoć jer vam je trebalo nedelju dana da odgovorite na moj slučaj, koji traje već skoro mesec dana, i potrebna mi je vaša intervencija.
Automatski prevedeno:
pre 6 dana
Dobar dan, čekam već 25 dana na isplatu u ovom kazinu. Tražili su mi verifikaciju 11. i ponovo 18. februara. Očajan sam. Ne znam da li mi neko može pomoći. Šta da radim?
Automatski prevedeno:
pre 6 dana
Hello, this is all right because one week is an actual time frame from complaint response, and you can see that directly in the complaint. I understand it is quite a long interval, but considering how many players need the same as you do, it is necessary. A few days ago the questions were mainly focused on further understanding partially completed KYC as well as other important events. The complaint is progressing, and the matter needs to be clearly understood in the first place; this has been happening for the past two weeks.
Kindly be patient and if you want to make things smoother, provide the information you were asked for and save the rest for context.
Don't worry, even though it may take quite some time, the complaint is still fulfilling its purpose.
pre 5 dana
Dobar dan. Problem je što mi u kazinu Posido ne nude nikakva rešenja. Verifikacija je poslata 11. februara. Obradili su moj lični dokument i selfi, a debitnu karticu sam poslao drugi put 18. februara. Dva dana kasnije, dobio sam samo ovu poruku i ništa više. U ćaskanju su samo rekli da razumeju moju frustraciju i da se moj slučaj eskalira, što ne razumem jer je trebalo da bude rešen u roku od 30 dana. Nisu me pitali za dodatne informacije niti objasnili zašto mi se isplate ne vraćaju. Sve što znam je da se sa ovim problemom borim već 30 dana i da mi je potrebna pomoć i intervencija jer uvek dobijam iste odgovore, a ne dobijam ni verifikaciju ni novac. 
Automatski prevedeno:
pre 2 dana
I wish your Monday would be much better than this.
This is indeed a pretty negative state of events, and also a reason why the complaint is super important. I for example, have no idea why the casino needs 30 days for standard KYC. The main problem I see is that you should have been told every detail right from its support. Since we know that this casino is occasionally a bit slower, I guess it still may be part of the problem. However, I get that you are not satisfied at all. Who would be in your shoes?
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