ForumKazinaQassino Casino - opšta diskusija

Qassino Casino - opšta diskusija (strana 2)

pre 2 meseci od xSerious169
|
1273 pregleda 38 odgovora |
|
1 2
Dodajte post
pre 2 meseci

Ne mogu više. Danas mi je banka aktivirala kreditnu karticu tako da se, kao izuzetak, mogu uplatiti depoziti na ovu kreditnu karticu.


Više puta sam objasnio svoj problem kazinu, pružio sva potrebna dokumenta za verifikaciju kreditne kartice na koju želim da podignem i zatražio povlačenje.


Ponovo je moje povlačenje odbijeno sa obrazloženjem da treba da koristim istu kreditnu karticu koju sam koristio za depozit. Pokušao sam četiri puta da objasnim kazinu da je kreditna kartica koju sam koristio za deponovanje samo onlajn kreditna kartica koju mogu da koristim za plaćanje, ali na koju ne mogu da uplaćujem jer svako plaćanje, koje trenutno koristim sa gotovinskom karticom, terete se direktno sa mog računa.

Zaista više ne znam šta da radim

Automatski prevedeno:
pre 2 meseci

I think when you tried to explain your situation and also ask for alternatives, I don't think it's fair to you when the casino just tells you that they can't help you. It's not a big enough problem for them to find a solution or at least try to help you. 

However, none of this is happening despite your efforts, so like I said, I would file a complaint and see if our team can help you with your situation. It's probably the most sensible thing to do. 

What do you say? 

Jaro
pre 2 meseci

Uradiću to ovako, pošto sam juče poslao dokumente za novu kreditnu karticu u kazino na proveru, sačekaću danas da vidim da li će bar pokušati da izvrše moje povlačenje. Ako ne, otvoriću žalbu.

Automatski prevedeno:
xSerious169
pre 2 meseci

Okay, let's wait a little longer. I'll keep my fingers crossed for you and hopefully you'll make it without any problems. 

If not, you know where to find us. 🙂

Jaro
pre 2 meseci

Zdravo, sada sam podneo žalbu. Čet uživo mi je rekao da mogu da platim i na drugu kreditnu karticu. I ponovo mi je rečeno putem e-pošte da broj kreditne kartice mora biti isti onaj koji sam koristio za depozit. Moje objašnjenje zašto to nije moguće nije shvaćeno i moja ponuda da mogu da napravim i kripto depozit koji će biti isplaćen je zanemarena.


Zaista se nadam vašoj podršci

Automatski prevedeno:
xSerious169
pre 2 meseci

I don't understand if the casino also doesn't get this case. First they tell you that you can withdraw to another card and then they tell you that they need the details of another card. 

Either way, I'm glad you opened a complaint and I hope our team will be able to help you.

If you happen to get any more information, don't hesitate to share it.

Good luck. ☘️✌️

Jaro
pre 2 meseci

I ja se nadam; da mi možete pomoći.

Ni ja to ne razumem, rekao sam kazinu sve što je relevantno ali i dalje ne isplaćuju.

Trenutno se osećam veoma nelagodno

i frustriran sam da li ću uopšte dobiti svoj novac...

Automatski prevedeno:
xSerious169
pre 2 meseci

I share your feelings, especially when you tried in good faith to solve your problem and also suggested several alternatives. Of course, I know that the casino first told you that you could use one and then again resorted to saying that you had to withdraw by the same method and card you used to deposit. 

However, we will see what can be done and I firmly believe that everything will be resolved fairly. For now, we will have to be patient and wait and see how it all develops. 

Jaro
pre 2 meseci

Kazino pokušava svim sredstvima da me ne isplati. Odbija da obradi moje povlačenje i spreman je samo da vrati iznos mog depozita.


Zaista sam zapanjen. Trudio sam se da sarađujem sa kazinom koliko sam mogao i da pružim sve što se od mene traži. Stvarno mi treba tvoja pomoć sada.

Automatski prevedeno:
xSerious169
pre 2 meseci

Hello, why does the casino suddenly want to refund only the deposit, did they tell you a specific reason ? It seems to me that this whole situation is a vicious circle and I would be getting nervous. 

However, since you have an open complaint, our team will try to help you and you did the right thing to update it as well. 

So we'll see what can be done. 

Jaro
pre 2 meseci

Opravdanje kazina je bilo da sam jednom pokušao da uplatim depozit u sestrinskom kazinu sa drugom, trećom kreditnom karticom.

Zatim je saopšteno da kazino zbog toga sumnja na pranje novca, što je naravno totalna glupost.

Zatim sam dao kazinu dokaz o sve 3 kreditne kartice koje posedujem i čak rekao kazinu od kog provajdera ih imam. Takođe sam ponudio da proverim sve 3 kreditne kartice.

Njihov argument je bio da sam ja iz Nemačke, ali jedan od mojih provajdera kreditnih kartica ima sedište u Londonu. To je jednostavno zato što je ova kreditna kartica sa cripto.com.

To su samo potpuno neosnovane optužbe, samo da mi kazino ne plati.

Sve kreditne kartice su na moje ime i mogu da ih verifikujem. Ovo je samo potpuna prevara kazina.


Automatski prevedeno:
xSerious169
pre 2 meseci

I see that it is still other problems that the casino has, so we will wait to see where you get to in your complaint and what we can resolve, because it does not seem right to me for the casino to behave like this. I hope everything will be sorted out as soon and fairly as possible, so that you don't have to deal with similar issues again. 

If you get any new information again, be sure to share it. 😕

Jaro
pre 2 meseci

Sada su mi upravo blokirali nalog i nemam pojma zašto.

Ovo je apsolutna katastrofa. Samo želim da dobijem svoj novac.

Automatski prevedeno:
xSerious169
pre 2 meseci

I'm sorry to hear that. Have you checked your email, no explanation at all, right? Unfortunately, when it comes to this , as I could call them, "less safer" casinos, this approach is nothing unusual. What can I say, really? We'll see if the casino will cooperate with our complaint team in resolving this issue. I surely will keep my fingers crossed.🤞

Romi
pre 2 meseci

Zdravo, razlog je bio taj što sam pokušao da uplatim depozit u sestrinskom kazinu sa kreditnom karticom, ali nije uspelo i nisam koristio ovu kreditnu karticu u trenutnom kazinu Kasino, već drugu.

Zbog toga sam optužen za kršenje propisa o pranju novca. Potpuno apsurdno...


Sada sam morao da pružim dokaz o transakcijama sa dotične kreditne kartice, što sam naravno i učinio. I sada čekam odgovor iz kazina. Nadam se da ću kasnije moći da platim na ovu kreditnu karticu.

Automatski prevedeno:
xSerious169
pre 2 meseci

So let us know how it turned out and whether you managed to verify the transaction successfully and therefore whether you will be able to withdraw. 

If not, you have an open complaint and as Romi said, I hope everything can be resolved. 

pre 1 meseca

Da li neko trenutno prima svoj novac od ovog kazina?

Automatski prevedeno:
xSerious169
pre 1 meseca

Hello, as I only see one complaint open for this casino, I can't say for sure how it is. Probably the best thing to happen would be for players to come forward with their experiences. 

However, looking at the safety index of this casino, I would say that there could be issues with that. 

Anyway, do you have a withdrawal here you're waiting for ? 

Ažurirano od strane autora pre 1 meseca
Jaro
pre 1 meseca

Moj problem se odnosi na Kassino, koji je od istog provajdera. Takođe sam otvorio žalbu na ovo.

Nažalost, niko ne odgovara na moje mejlove i na žalbu se ne odgovara.

Pitao sam ovaj kazino samo zato što je popularniji i možda jedan ili dva igrača mogu ovde da podele svoje iskustvo.

Automatski prevedeno:
xSerious169
pre 1 meseca

I see that the casino has already been given an extended response time and I don't know how I see it. I would be very happy if you got your money, but I'm not sure how it will turn out. It would be best if we knew where you stood, but since the casino hasn't responded to you or the complaint yet, we don't know much.

So it will be important to wait and see if that changes. 

I'll keep my fingers crossed. 🤞

1 2

Pridružite se zajednici

Morate biti ulogovani da bi dodali post.

Ulogujte se
flash-message-news
Casino Guru Vesti – Pratite dnevne vesti iz industrije kockanja
Pratite nas na društvenim mrežama - Dnevni postovi, bez depozitni bonusi, novi slotovi i još toga
Pretplatite se na naš bilten i saznajte gde su najnoviji bez depozitni bonusi, novi slotovi i druge vesti