QuickWin Casino - opšta diskusija (strana 9)

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Hello, I wrote to you that my money disappeared from the "withdrawal" section! There is no withdrawal, I have 0 in my game account and nothing in my bank account either!

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Agent Danesha has joined the chat

Danesh

Hello! Welcome to Customer Support Service!

My name is Danesha and I will be assisting you today.

I'll be happy to check it for you, just bear with me for a few minutes.View Original

I applied on 19.3 and it's been 7 days and you are unable to send me my money but when

I bet them in the casino and they were there right away!

Danesh

We understand your frustration and sincerely apologize for the inconvenience caused by the withdrawal delay. Please know that we take your feedback seriously and are actively working to resolve the issue. Our team is committed to resolving this matter as quickly as possible to ensure smooth operations for all our customers. We greatly appreciate your patience and understanding as we strive to improve our services. If you have any other concerns or questions, please do not hesitate to contact us. Thank you for your continued support and understandingView original

But I already received this exact message from you a few days ago! Why don't I have anywhere how much I have withdrawn, if you are not a bot, then write me how much money I am waiting to withdraw

You probably won't find out because you're a bot and you're just robbing people

Chat s live podporou

Dobrý den, psal jsem vám, že mi zmizely peníze ze sekce "výběr" ! Žádný výběr tam není, na herním účtě mám 0 a na bankovní účet mi také nic nepřišlo!

Chat byl zahájen

Agent Danesha se připojil k chatu

Danesha

Hello! Welcome to Customer Support Service!

My name is Danesha and I will be assisting you today.

Rád to pro vás zkontroluji, jen se mnou pár minut vydržte.Zobrazit originál

Žádost jsem podával 19.3 a uplynulo už 7 dní a vy mi nejste schopní poslat mé peníze, ale kdyz

jsem je vsadil do casina, tak tam byly hned!

Danesha

Chápeme vaši frustraci a upřímně se omlouváme za nepříjemnosti způsobené zpožděním výběru. Uvědomte si prosím, že vaši zpětnou vazbu bereme vážně a aktivně pracujeme na řešení problému. Náš tým se zavázal vyřešit tuto záležitost co nejrychleji, abychom všem našim zákazníkům zajistili bezproblémový provoz. Velmi si vážíme vaší trpělivosti a pochopení, protože se snažíme naše služby zlepšovat. Máte-li jakékoli další obavy nebo dotazy, neváhejte se na nás obrátit. Děkujeme za vaši trvalou podporu a pochopeníZobrazit originál

Ale přesně tuhle zprávu už jsem od vás dostal před několika dny! Proč tam nemám nikde kolik jsem vybíral, pokud nejste bot, tak mi napište kolik peněz čekám na výběr

To asi nezjistíte, protože jste bot a jenom okrádáte lidi

Guys, I can't take it anymore, there's no way in the world that after 10 days a withdrawal is still pending... can whoever manages here please contact the casino? Because I really can't stand the exact same response messages they send anymore

Ragazzi io non ce la faccio più, non esiste al mondo che dopo 10 giorni un prelievo risulti ancora in sospeso.. chi gestisce qui può per favore contattare il casinò? Perché veramente non sopporto più gli stessi identici messaggi di risposte che mandano

Mogu da razumem koliko se osećate frustrirano, ali kao što smo već objasnili, dajemo kazinima punih 14 dana da obrade sve što je potrebno pre nego što možemo da intervenišemo. Nažalost, trenutno ne možemo ništa da uradimo, samo sačekajte.

Da li ste možda pokušali da kontaktirate kazino poštom ili ste dobili neku poruku ili imejl sa objašnjenjem ovog problema? U stvari, ćaskanje uživo nije uvek u stanju da objasni ovakve probleme. Ako smatrate da morate da uložite žalbu, mi ćemo biti tu za vas, samo imajte na umu, molim vas, da pre nego što prođe rok od 14 dana, naš tim neće moći da interveniše. Obavestite nas kad god odlučite da podnesete žalbu ili kad god saznate nešto novo u vezi sa ovim pitanjem.

Update. This morning they paid my withdrawal.

Aggiornamento. Stamattina hanno pagato il mio prelievo.

Neverovatna vest, zaista! Možete li takođe da ažurirate žalbu , molim 👈? Pretpostavljam da bi i Kristini dobro došla dobra vest.

Hvala što ste stupili u kontakt. Da li želite da ovom kazinu date još jednu šansu? Povlačenje je bilo prilično dugo za moj ukus.

Thanks but no, I intend to close the gaming account, firstly because I don't want to get into the habit and I was already falling for it, secondly because it was agony. I honestly don't even know how to close the complaint

Grazie ma no, ho intenzione di chiudere il conto gioco, primo perché non voglio prendere il vizio e già ci stavo cascando, secondo perché è stata un agonia. Per chiudere il reclamo non saprei nemmeno come si fa sinceramente

Onda mislim da ste izabrali pravi put kada ste zatvorili nalog. Takve slučajeve treba na vreme uhvatiti da sve bude u redu.

Što se tiče žalbe, naš tim je zatvorio, ali uvek je dobro da napišete ako imate povlačenje kako bi naš tim to uradio, jer dok im ne date informaciju, oni nemaju načina da znaju. Ali video sam da se to dešava i pohvaljujem vas za to. 🙂

Neka vam bude dobro sa onim što radite u budućnosti.

Hello, do you give the casino 15 days to pay out or 15 working days? I have made a selection since 19.3 and still nothing has arrived..

Dobrý den, casinu dáváte na vyplaceni 15 dní a nebo 15. Pracovních dní? Já mam výběr od 19.3 a stále nic neprislo..

Hi, we give the casinos 14 days to pay the player and if they don't, they have the opportunity to file a complaint with us. I see that you made your choice on 19.3. so there is still a bit.

However, you are in communication with the casino and they told you why you don't have money in your account yet? Have you already verified your player account?

Ahoj, dávame kasínam 14 dní na to aby vyplatili hráča a pokiaľ sa tak nestane, majú možnosť si u nás založiť sťažnosť. Vidím, že výber si urobil 19.3. takže ešte je tam kúsok.

Avšak, si v komunikácii s kasínom a povedali ti prečo ešte nemáš peniaze na účte ? Hráčsky účet máš už overený ?

Hello

I think I have fallen victim to scammers.

Had filed a complaint with them regarding missing winnings payout from Quick win Casino

This should be checked. A Katharina requested my account transactions, which I unfortunately sent. Since then, I have not received a response.

Was this requested by you?

Hallo

Ich denke dass ich auf Betrüger reingefallen bin.

Hatte eine Beschwerde bei ihnen eingereicht zwecks fehlender Gewinn Auszahlung von Quick win Casino

Dieses sollte überprüft werden. Es wurde von einer Katharina meine Konto Umsätze angefordert. Die ich leider geschickt habe. Seit dem kam keine Antwort mehr

Wurde das von Ihnen angefordert?

Zdravo. Videla sam vašu žalbu , gde naš tim zapravo još uvek ispituje vaš slučaj, i zato vas zaista mogu uveriti da ćete dobiti odgovor čim budu vesti u vezi sa vašim slučajem. U međuvremenu, obavestite nas o svim novostima.

Can you get the money you deposited back because this casino is illegal in Austria because in Austria only win today has a license

Kann man das eingezahlte Geld wieder zurück holen weil dieses Casino ist illegal in Österreich denn in Österreich hat nur win today eine Lizenz

Zdravo!

Nažalost, kao što sam saznao iz vaše otvorene žalbe, naš pristup je malo drugačiji, jer kada se registrujete u kazinu, takođe se slažete sa njihovim Uslovima i odredbama. Dakle, imajte na umu da je vaša odluka da se registrujete u ovom kazinu i to znači da ste se takođe složili sa njihovim Uslovima i odredbama, tako da oni nisu u obavezi da refundiraju novac. Iskreno, nije opravdanje da niste pažljivo pročitali odredbe i uslove i ranije saznali za njihovu licencu.

Takođe, čak i u Kodeksu poštenog kockanja, dobro je opisano da svi igrači treba dobro da pročitaju uslove i uslove, tako da znaju u šta se upuštaju. Predlažem vam da pročitate ovaj članak ovde i ovaj takođe , možda vam oni mogu pomoći da razumete tačku gledišta kazina, ali i igrača.

Međutim, sačekajmo kako će se pritužba dalje razvijati.

Can anyone help me resolve an issue regarding the fact that they don't accept my account verification documents on quickwin, and given this I can't withdraw my won money.

Qualcuno può aiutarmi a risolvere una questione riguardante il fatto che non mi accettano i documenti per la verifica dell’account su quickwin, e dato questo non riesco a prelevare i miei soldi vinti.

Hej tamo!

Premestio sam vaš post u ovu temu, da biste mogli da vidite više informacija u vezi sa vašim problemom i kazinom.

Žao mi je što čujem za probleme sa kojima se suočavate sa Kuickvin Casino-om u vezi sa verifikacijom naloga. Definitivno je frustrirajuće kada ne možete da povučete svoj dobitak zbog takvih problema. Mogu li da pitam zašto se vaša dokumenta odbijaju? Da li vam je kazino nešto rekao?

Međutim, predlažem vam da još jednom proverite uslove za verifikaciju naloga na veb lokaciji kazina. Da li ste sigurni da svi dokumenti koje dostavljate ispunjavaju sve neophodne kriterijume?

Takođe vidim da ste podneli žalbu na našoj veb stranici i mogu da vas uverim da će naš tim učiniti sve da vam pomogne. Budite strpljivi! I, naravno, ako imate bilo kakva ažuriranja, obavestite nas ovde.

Good morning, yesterday I went to the quickwin website and asked to withdraw my money, I couldn't, they said I would present the case to the authorities and file a complaint with the authorities, otherwise they would give me my money, now I'm faced with the fact that I can't access the site because I was disabled by the administrator I NEED YOUR HELP SINCE I STILL HAVE MONEY TO RECEIVE.

Bom dia ontem entrei no site quickwin ganhei e pedi para retirar o meu dinheiro não consegui disse que iria presentear o caso as autoridades e apresentar uma reclamação junto das autoridades senão me dessem o meu dinheiro agora deparo-me com o facto de não conseguir entrar no site porque fui desabilitado pelo administrador PRECISO DA VOSSA AJUDA UMA VEZ QUE AINDA TENHO DINHEIRO PARA RECEBER.

Zdravo, ne zavidim tvojoj situaciji, ali ne mislim da je pretnja najbolji način da ubediš kazino. Zašto kazino ipak nije hteo da vam isplati vaš novac, da li su imali razlog?

Što se tiče vašeg naloga, da li su ga blokirali privremeno ili trajno? Da li ste napunili svoj novac od nekog bonusa? Da li ste već verifikovali svoj nalog?

Kao što sam primetio, uspeli ste da uložite žalbu , pa će naš tim pokušati da vam pomogne. Nadajmo se da će ispasti dobro.

I understand but I was upset and upset, I already spoke to support and they told me they were going to give me my money back, I may not have had the best attitude but they also weren't right with me by blocking me without letting me know that I was being incorrect and they would block me, I think the account has been verified, I'm waiting for the payment, otherwise you can check everything you want, I did everything right

Eu compreendo mas estava chateado e aborrecido já falei com o apoio e disseram-me que me vão devolver o dinheiro posso não ter tido a melhor atitude mas também não estiveram corretos comigo ao bloquearem-me sem que me tivessem avisado que estava a ser incorreto e que me bloqueariam, eu penso que a conta foi sim verificada aguardo o pagamento senão podem verificar tudo o que quiserem eu fiz tudo direito

Good evening to the company!!!

I would like to ask some things.

Since someone can make a deposit, how can they then not be able to make a withdrawal?

When you make a deposit, how do you then apply for a withdrawal?

This particular casino has a withdrawal limit per day and this goes up depending on the amount you play!!!

The initial stage is up to €500 per day!!!

I am asking this because I personally never have a problem with withdrawals and within 3 days at most the money is in my account!!!

Καλησπέρα στην παρέα!!!

Θα ήθελα να ρωτήσω ορισμένα πράγματα.

Εφόσον μπορεί κάποιος να κάνει κατάθεση πως γίνετε μετά να μην μπορεί να κάνει ανάληψη?

Όταν κάνετε κατάθεση με ποιον τρόπο μετά κάνετε αίτηση για ανάληψη?

Το συγκεκριμένο καζίνο έχει όριο ανάληψης ανά ημέρα και αυτό ανεβαίνει ανάλογα με το ποσό παίζεις!!!

Το αρχικό στάδιο είναι μέχρι 500€ ανά ημέρα!!!

Τα ρωτάω αυτά γιατί εγώ προσωπικά δεν έχω ποτέ πρόβλημα στην ανάληψης και μέσα σε 3 μέρες το πολύ τα λεφτά μπαίνουν στον λογαριασμό μου!!!