RoboCat Casino - opšta diskusija (strana 14)

The complaint has already been filed, I see in this thread that they are quite bad at paying, I will be patient and keep insisting.

La queja ya está presentada, veo en este hilo que son bastante malos para pagar, tendré paciencia y seguiré insistiendo.

Vidim da je naš tim već počeo da radi na vašoj žalbi, pa vas molim da odgovorite na neka dodatna pitanja kad god je to moguće. Tako će žalba biti nastavljena i nadamo se da ćemo uskoro moći da saznamo više.

I ako bude bilo kakvih vesti sa strane kazina, obavezno nas obavestite.

I'm still waiting for my withdrawals, since the 22nd, and the problem is that I still have a balance so I have to request more withdrawals, this is incredible.

Yo sigo esperando mis retiros, desde el día 22, y el problema que todavía tengo saldo para tener que solicitar mas retiros, esto es increíble

Nadam se da će naš tim za žalbe uskoro moći da kontaktira kazino u vezi sa vašim slučajem.

Molim te, drži se tamo.

I don't think I'll give in or spend a single €, I hope everything gets resolved soon.

Yo no pienso ni ceder ni gastar ni un €, espero que todo se resuelva pronto

To give you hope, I got paid today, good luck to you

um dir hoffnung zu machen, ich wurde heute ausgezahlt, viel glück dir

Thanks. How long did it take to get paid and how much, if you don't mind letting me know.

Gracias, cuánto tiempo tardaron en pagarte y que cantidad, si no te importa decírmelo. Gracias

Povlačenje je bilo od 30. jula, isplaćeno danas, bez bonusa, samo pravi novac, ne odustajte, ne igrajte, dobijte novac i nikada više ne igrajte tamo

Odlično je što je rešeno u BetAlice-u.

Today marks 18 days since I requested my withdrawals. I contacted them again via chat, and they told me the delay was due to requesting several withdrawals so close together. The finance department informed me that my withdrawals had passed all verification processes and would be processed in the next few business days. I hope so. I'll let you know what happened.

Hoy hacen 18 días desde que solicité mis retiros, he contactado nuevamente a través del chat y me dicen que el retraso se ha producido por solicitar varios retiros tan seguidamente, que el departamento de finanzas comunica que mis retiros han pasado todos los procesos de verificación y que en los próximos días hábiles se procesarán. Espero que se así, ya diré que pasó

Čekaćemo vaše novosti. Nadamo se da će to biti samo dobre vesti.

Good evening. I won €2500 at Robocat casino. I have made 3 withdrawal requests, the first on 3/8/2025, the second on 5/8/2025, the third on 6/8/2025. 4 days have passed since my withdrawal request and the casino apologizes for the delay because the maximum waiting time for withdrawals is 3 days. I pressure them by sending them messages and emails to get my money. They answer me politely and tell me to be patient and that they have a heavy workload and withdrawals. I read that this particular casino does it to a lot of people and I am afraid that I will lose my money or that each withdrawal I make will take weeks or even months. My withdrawals are still being processed and have not been approved even though 4 days have passed.

Καλησπέρα. Κέρδισα στο casino Robocat 2500€ . Έχω κάνει 3 Αιτήματα ανάληψης το πρώτο 3/8/2025 το δεύτερο 5/8/2025 το τρίτο 6/8/2025 έχουν περάσει 4 ημέρες από το αίτημα ανάληψης μου και το καζίνο μου ζητάει συγγνώμη για την καθυστέρηση γιατί το μέγιστο αναμονής για αναλήψεις είναι 3 ημέρες. Του πιέζω στέλνοντας τους μηνύματα και mail για να πάρω τα λεφτά μου. Μου απαντούν ευγενικά και μου λένε να κάνω λίγο υπομονή και ότι έχει μεγάλο φόρτο εργασίας και αναλήψεων. Διαβάζω ότι το συγκεκριμένο καζίνο το κάνει σε πολύ κόσμο και φοβάμαι μήπως χάσω τα λεφτά μου ή ότι η κάθε ανάληψη που κάνω θα χρειαστεί βδομαδες ή και μήνες. Οι αναλήψεις μου βρίσκονται ακόμα υπό επεξεργασία και δεν έχουν εγκριθεί παρόλο που έχουν περάσει 4 ημέρες.

Bojim se da neću moći da te zadovoljim, ali možeš da pogledaš objave drugih igrača.😥

Ovaj kazino nije najbrži u isplati novca drugim igračima, a može doći i do kašnjenja.

Da su ti rekli da budeš strpljiv, pripremio bih se na činjenicu da bi to moglo da potraje i do dve nedelje.

To je tačno koliko vremena dajemo kazinima da reše sve što treba da se reši i pošalju novac igraču.

Ako se to ne desi, možete nam podneti žalbu i naš tim će pokušati da vam pomogne u vašoj situaciji.

Međutim, da li ste morali da se verifikujete?

Jesi li igrao sa bonusom ili ne?

Be patient and insist. I've been waiting for almost 3 weeks. Yesterday, they told me that my withdrawals had passed the verification process and that I would receive them in the next business days. After 14 days, Jaroslav, file a complaint and they'll help you. Good luck.

Ten paciencia insiste, yo llevo casi 3 semanas esperando, ayer me dijeron que mis retiros habían pasado el proceso de verificación y que en los próximos días hábiles los recibiré, cuando pasen 14 días como bien Jaroslav presenta una queja y te ayudarán. Muchas suerte

Moj nalog ne zahteva nikakvu verifikaciju. Ni bonus novca.

Hvala puno na informacijama, brate. Insistiraću.

Dobio sam prvo povlačenje za 5 dana. Upravo sada

Well, you've already received more than me 😭😭

Pues ya has recibido más que yo 😭😭

koliko dugo čekaš?

It was 3 weeks ago on Sunday, but they told me yesterday that I would receive it in the next few days. I already have a complaint filed. I hope it is like this.

El domingo hace 3 semanas , pero me dijeron ayer que en estos dias lo recibiría, ya tengo una queja presentada, espero que se así