pre 3 meseci
Rekao sam ti.. za prvo povlačenje sam čekao 4 dana.. sada čekam 3 dana.. otišli su predaleko.. cela ova stvar je postala odvratna..
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RoboCat Casino - opšta diskusija (strana 20)
pre 3 meseci
I also said that it could take up to 14 days. So I would be prepared for a longer waiting time, at least from what I've seen from other players.
So if you waited 4 days and now 3, I would still be quite surprised that it's relatively fast.
pre 3 meseci
Zdravo svima.. prošlo je 6 radnih dana od prve isplate koju sam primio... od tada čekam da primim drugu isplatu.. prošlo je mnogo dana i ništa.. kontaktirao sam podršku i oni mi stalno govore istu stvar.. da je vaša uplata u završnoj fazi.. izvinjavamo se zbog kašnjenja.. vaš novac je bezbedan.. a ja nikada ne dobijam svoj novac.. plašim se da ću ga izgubiti i stvarno sam ljut.. novac je zarađen legalno i pravilno.. Potreban mi je i želim ga.. šta mogu da uradim.. ne mogu ništa drugo da uradim.
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pre 3 meseci
So, they don't explain anything about the delay to you?
No wonder it makes you angry. 🤷♀️
pre 3 meseci
Hello,
I understand this is a bad situation... as you can see in this thread, the casino isn't very quick with withdrawals, so I guess you should focus on not losing the money. Is there any way to temporarily freeze your account or any kind of other safer gambling tool? If the casino offers responsible limits, try to set them all at the lowest possible amount. Alternatively, ask your friend to help you stay away from playing until the withdrawal is made.
My personal advice is that if you are stressed and are concerned about losing control and losing money, please play in casinos that provide complex responsible tools.
It's difficult to advice better if you're in a casino with many other people experiencing delays. 🙁
Stay strong, please.
pre 3 meseci
Hvala vam puno... to je ono što pokušavam da uradim. Samo se nadam da neću izgubiti novac... a trenutno mi je zaista potreban.
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pre 3 meseci
Stalno mi govore da postoji veliki obim podizanja novca i da nadležno odeljenje aktivno radi... i da ne treba da se plašim... moj novac je bezbedan... gluposti... ista stvar iznova i iznova, a ja ne vidim nikakav novac.
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pre 3 meseci
Hvala vam puno... to je ono što pokušavam da uradim. Samo se nadam da neću izgubiti novac... a trenutno mi je zaista potreban.
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pre 3 meseci
I may have forgotten to say this, but can you cancel the withdrawal request and keep playing since the casino has no tools to allow you avoid this is that so?
Well, I've been in touch with other players with similar situations, and I've gotten helpful advice from my colleague who resolves players' complaints here at Casino Guru.
I hope it might help you stay more relaxed too. You see, the other player asked the casino to close the account because he is afraid of losing the money before the balance will be withdrawn. The casino said that, according to the rules, the account can be closed, but the remaining funds will be forfeited.
Thus, we come up with this text, which the player sent to the casino:
"I kindly request that my account be temporarily blocked or frozen until my withdrawal has been fully processed. Please note that this request is not related to any gambling or self-exclusion concerns. I simply wish to avoid a situation where frustration over the withdrawal processing time might lead me to play and potentially lose my winnings."
In my opinion, casinos that provide no way for players to set responsible limits should reflect on such a request. If you feel like you could use it, I guess you may try that too.
The overall problem is that the decision to continue playing, although very likely influenced by the urge to gamble and not by fully rational thinking, is ultimately made by the player. As you know, gambling always carries the possibility of both winning more and losing money.
So, if you feel like you're losing control, inform the casino and consider asking for a self-exclusion due to gambling addiction. This is harsh, but an ordinary player does not need further support to let the balance untouched. Do you know what I mean?
pre 3 meseci
Naravno da znam... što se tiče toga da li ću zatvoriti račun ili ne... to je moja stvar... Sigurno neću igrati ni jedan evro dok mi ne uplate sav novac na račun... Neću im učiniti uslugu... Hvala vam puno. Nadam se da će sutra, kada počne nedelja, izvršiti isplatu jer sutra ulazim u 8. radni dan... Čekam od 3. u mesecu
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pre 3 meseci
I'm glad you are aware of this. Even though I know this is probably quite a challenge, hold on. You're doing great!
pre 3 meseci
Da pitam.. Dobio sam imejl u kojem je pisalo da je isplata završena, ali novac nije uplaćen na moj račun.. da li neko zna zašto?
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pre 3 meseci
If you received such a message, then I would wait. The fact that you received this email does not mean that you will immediately have money in your account.
pre 3 meseci
Da li ću dobiti svoj novac? Problem je što sam primio 2 poruke i jednu isplatu sam primio, dok drugu nisam... a imejlovi su stigli istog dana sa razlikom od 40 minuta kada su stigli.
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pre 3 meseci
Well, at least you got one withdrawal, which I think tells you that you should get the second one soon.🙂
pre 3 meseci
Znam da sam te zbunio.. kažu mi iz kompanije.. u vezi imejlova koje sam dobio da je povlačenje završeno.. konkretno za 2 povlačenja da su završena dok sam novac dobio samo za jedno.. kažu mi u servisu da je drugo plaćanje otkazano od strane provajdera.. i ja im kažem.. pošto je otkazano, zašto ne vraćate novac na moj roboket račun... pošto mi ne plaćate na karticu iz razloga što vraćate novac na moj račun.. i ne daju mi jasan odgovor.. kažu da je jedno otkazao provajder, da to rešite sa svojom bankom.. iz drugog mi kažu da se izvinjavamo, da ćemo ispitati tvoj problem.. i nešto slično.. Zabrinut sam i neverovatno sam ljut... ne znam šta da radim.
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pre 3 meseci
I would say that the second withdrawal you didn't receive should be returned to your gaming account. If the casino said it was a mistake on the part of the provider, i.e. the bank, did you try contacting them to find out more?
The next withdrawal also didn't go through, and they told you they would look into the issue. If this is taking too long, we will try to help and contact the casino.
pre 3 meseci
Konačno su vratili novac na moj robocat nalog..i nisam mogao da ga podignem jer nije bio upisan..na kraju sam ga ponovo uplatio dok je bio upisan. Sada čekam isplatu..Nadam se da me neće dalje odlagati..već me je previše mučilo i još uvek čekam isplatu..pomozite ako možete.
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pre 3 meseci
So let's see how things develop. I hope you get your money as soon as possible.
As for help, we are already trying to do so with an open complaint.
Fingers crossed. 🤞
pre 3 meseci
Da, primio sam isplatu od 500 evra, a ostatak sam prokockao jer sam bio umoran od čekanja. Zatražio sam isplatu od 185 evra u subotu; obavestiću vas kada je primim.
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OdgovoriCitiraj2
pre 3 meseci
In my opinion, this is the best decision.
Gambling is one thing, but delays can effortlessly spoil all the fun from any winnings...
I also hope that the remaining funds will arrive soon, and I'll be here once you get them! 🙌
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