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Roby Casino - opšta diskusija

 od Lolek100
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2.234 pregleda 18 odgovora |
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Ako želite da diskutujete bilo šta vezano za Roby Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.

Već sam podneo žalbu jer ne može biti da ne morate prvo da verifikujete svoj nalog, ali kada zatražite povlačenje potrebno je 4 dana dok vas neko ne kontaktira i vi možete da verifikujete svoj nalog. Jednom sam uplatio depozit kod Paisafe-a u kazinu i sada žele da im pošaljem sve svoje transakcije od pre šest meseci. Prvo, sa Paisafe-om možete videti samo transakcije u poslednje 4 nedelje, a drugo, ne znam kakve to veze ima sa kazinom u koji uplaćujem novac.

Automatski prevedeno:
Lolek100

Hi, what you describe is unfortunately quite common nowadays. Of course the best thing would be to verify beforehand, but that is not possible everywhere. Most of the time it's at the first withdrawal, but I understand that if you make a withdrawal and wait for it to arrive and after a couple of days you get a call for some documents, it's probably not the most pleasant. 

As for the transaction history of what you have to send, that seems like a basic thing to me. I see what you are saying, but you will have to cooperate to successfully verify yourself and get the money. So for me the best thing to do would be to write to the provider to see if it is possible to get the transaction history and send it to the casino. I can't think of anything better.

Think you'll do that ? 

Jaro

I ja sam to morao da uradim. Uz paisafe možete da unesete datume od do. Našao sam sve

Automatski prevedeno:
franztheuerw

And did it help with your verification?

Romi

da, samo treba da kliknete na štampanje i onda ga imate kao pdf i biće prepoznat

Automatski prevedeno:
franztheuerw

So I'm glad you found a way to do it, I hope this information will help other players as well, so thank you.

Do you play often at this casino ? 🙂

Jaro

ne, probao sam i ne osećam se kao da sam u dobrim rukama.

Automatski prevedeno:
franztheuerw

Sometimes it's probably best to go with your intuition and save yourself the trouble. May you do well in others. 🙂

Has anyone been able to withdraw here recently?


Have had a withdrawal pending close to 5 days now, live chat says they're busy, but then looking at the complaints here it seems like the delay is inevitable


I have bonuses I wanted to use but expired as the withdrawals have not come through yet

I’d like to report the withdrawals came through. Didn’t really have much communication but it was all seamless in the end, leaving a review now

Anonymized787

I see that everything has finally been resolved, which is good news. You didn't wait that long in my opinion, although it's probably a different time for each player. Did you get at least some confirmation email that the money is coming to you or not? 🙂

Jaro

I got the initial Withdrawal being processed email, then the next email was the approved withdrawal and money in my e-wallet

I got the initial Withdrawal being processed email, then the next email was the approved withdrawal and money in my e-wallet

Sure, so if you've played here before, you'll know how it goes. 

Do you think you'll try it here again or not? 

Dobro veče, podneo sam zahtev za povlačenje pre nekoliko dana i videvši žalbe drugih korisnika, bojim se da je možda ovo prevara. Možete li mi dodatno pomoći oko mog povlačenja, koje se još obrađuje?

Automatski prevedeno:
giwrgos22699

Hello i am also greek but living in Switzerland. I am struggling with my withdrawals since 12.01 and i keep receiving the same answers in Live Chat of Roby casino.That i should be patient. I have made a complaint, the guys here are trying to help me to resolve it but i am not to optimistic anymore. I will for sure inform everyone, if the problem is solved.

Dobro veče, podneo sam zahtev za povlačenje pre nekoliko dana i videvši žalbe drugih korisnika, bojim se da je možda ovo prevara. Možete li mi dodatno pomoći oko mog povlačenja, koje se još obrađuje?

Automatski prevedeno:

Hello.

May I ask if your account is already verified or if you have to go through the process first?

Is this your first withdrawal there?

hello i have played a bet and they settled wrong as lost, i have speak with them and they dont do anything is there anything else i can do?

elevkasa1996

May I ask if it is regarding a sports bet?

If so, unfortunately we can't do much, as we have no department dealing with sports betting here.

Could you provide some more details, please?

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