Dragi svi,
U vezi sa žalbom koju je podneo col211:
Želimo da vas obavestimo da je pomenuti korisnik u potpunosti iskoristio svaki od svojih depozita i uspešno kladio stanje na svom računu.
Korisnik ne bi izneo nijednu od navedenih tvrdnji ako bi ishod igre bio pobednički.
Štaviše, nakon pravilnog podnošenja zahteva za zatvaranje naloga, sa korisničkim nalozima se postupalo na odgovarajući način, u skladu sa uslovima i odredbama naše veb stranice.
Rolino je platforma koja podržava VPN i kao takva, poštuje i uzima u obzir način igre korisnika, bez obzira na bilo kakva geografska ograničenja koja su nametnuta po sopstvenom nahođenju Rolina i mogu se povremeno menjati.
Nadamo se da gore navedeno razjašnjava ovaj slučaj.
Srdačan pozdrav,
Kazino Rolino
Dear all,
Regarding the complaint made by col211:
We would like to inform that the said user has used each of his deposits in full and successfully wagered his account balance.
None of the said claims would be raised by the user if gameplay outcome was to be of a winning one.
Furthermore, upon properly submitting an account closure request, the user’s accounts was handled appropriately, in accordance to the T&Cs of our website.
Rollino is a VPN-Friendly platform and as such, it respects and accounts for users’ gameplay, regardless of any geographical restrictions which are imposed at Rollino’s sole discretion, and may vary from time to time.
We hope that the above clarifies this case.
Kind Regards,
Rollino Casino
Automatski prevedeno: