27. februara sam deponovao 91 evro na Mastercard u Roispins kazinu i novac nije uplaćen do danas. Pre nekoliko dana primio sam poruku da transakcija ne može da se pronađe i da je transakcija izgubljena. Iako me je moja banka obavestila da je novac primljen 29. februara, a ja sam to dobio pismeno i prosledio Rojspinu.
Ne smatram da je ovaj kazino ugledan ili pouzdan!!!
Moja žalba je bila kod Casino Gurua nedelju dana i ništa se nije dogodilo.
Sorry to hear about your situation. I can see in your complaint, that our team is already working on it, and unfortunately they are not able to do much, as they have their hands tied. I hope the casino will be able to solve this issue, in order to keep their safety index high. Please keep us informed about any updates from the casinos side. I will keep my fingers crossed, and you will get your money back as soon as possible.🤞
Withdraw 2 lots of money into my litecoin account first one being $300, money was processed but still hasn’t hit my crypto wallet, second lot was $1400 through same withdraw and still hasn’t hit my crypto wallet yet either, customer support have told me the financial team are looking into it with no further update for hours.
Hello,
Does not sound convenient. Any recent progress, maybe?
Any chance to check at least the wallets IDs? However, I imagine the casino should provide the opportunity to do so.
Anyway, I'd say we need to give them some time, without an official explanation, it's hard to guess what comes next.
Keep us posted, please!
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