SG Casino - opšta diskusija (strana 5)

Ovo je zaista dugo čekanje na povlačenje, kako bih rekao.

Međutim, koji vam je razlog za kašnjenje?

Various excuses, different every day!

Today, after so long, they asked me for identification documents!

Διάφορες δικαιολογίες,κάθε μερα διαφορετικές!

σημερα μετά από τόσο καιρό μου ζήτησαν έγγραφα ταυτοποίησης!

Da li ste već poslali sve traženo? Sada se nadam da će ići bar brže.

Hello,

I also have a problem with my payout.

There is a lot of money in my account and I have been waiting for 3 weeks for only €500 to be paid out, even though I am at level 3. I was told in the live chat that I can withdraw €12,000 a month, how is that supposed to work if they can't even pay me €500 in 3 weeks? I have already contacted my lawyer. Out of 7-10 withdrawal attempts, they have only paid me €500 once. They don't respond to emails either.

Hallo,

Ich habe auch einen Problem mit meiner Auszahlung.

Auf meinen Konto befinden sich eine menge Geld und ich warte auf 3 Wochen darauf das nur 500€ Ausgezahlt werden, obwohl ich Stufe 3 bin. Mir wurde im Live Chat gesagt das ich in Monat 12 000€ auszahlen kann, wie soll das gehen wenn die nicht mal schaffen in 3 Wochen mir überhaupt 500€ auszuzahlen. Ich habe meinen Anwalt bereits kontaktiert. Die haben von 7-10 Auszahlversuche 1 mal mir 500 Euro ausgezahlt. Auf E-Mails antworten die genau so wenig.

Zdravo, verovatno bih preporučio reklamaciju odmah u vašem slučaju ako ste zainteresovani. Kada čekate tri nedelje na novac i razgovor uživo vam govori o ograničenjima, verovatno nije baš najprijatniji osećaj. Kada ste zatražili povlačenje koje ste primili, koliko ste čekali? Da li kazino navodi razlog zašto sada čekate tako dugo?

Pitao sam se da li bi mogli da urade neku vrstu provere igre, ali pretpostavljam da bi vas to barem upozorilo.

U svakom slučaju, da li ste igrali sa bonusom ili ste samo pobedili pravim novcem?

Takođe, nemojte deliti svoje lične podatke ovde na forumu, nikada ne znate ko može da ih zloupotrebi na bilo koji način. 🙂

Hello, thanks for your answer.

I waited about 3-4 days until I received the payout.

Everyone I write to tells me that there are general delays in payments.

But all this does not change the fact that their terms and conditions state that payouts only take 3-5 days.

I don't have an active bonus, otherwise I wouldn't have the option to withdraw money.

Hallo, danke für deine Antwort.

Ich habe ungefähr 3-4 Tage gewartet bis ich die Auszahlung bekommen habe.

Jedem dem ich schreibe erklärt mir, dass es allgemein Verzögerungen bei den Auszahlungen gibt.

Das alles ändert aber nichts daran das in deren AGB`´s steht das die Auszahlungen nur 3-5 Tage dauern.

Es ist bei mir kein Bonus aktiv, sonst hätte ich keine Möglichkeit Geld auszuzahlen.

Ponekad bih rekao da bi bilo bolje da se ne fiksirate na Uslove jer ako postoje neki tehnički problemi ili kašnjenja, to se verovatno ne bavi Uslovima.

Međutim, ako čekate toliko, rekao bih vam šta bih uradio da sam na vašem mestu, ali ako čekate samo nekoliko dana, dao bih mu još vremena jer vam je kazino već poslao novac u prošlosti.

Odluku prepuštam vama.

Hello,

what would you do in my position?

I haven't received a payout for 3-4 weeks.

No matter which withdrawal method I use, the status remains the same - "In process".

Hallo,

was würden Sie in meiner Stelle tun?

Ich hab seit 3-4 Wochen keine Auszahlung mehr bekommen.

Egal welche Auszahlungsmethode ich benutze, der Status bleibt gleich - "In Bearbeitung".

Oh, pa onda nemoj da čekaš samo par dana od onoga što si napisao, imao sam isti osećaj.

Ako ste čekali mesec dana, otvorio bih žalbu kod nas i pokušaćemo da vam pomognemo.

šta ti misliš?

Ako ste zainteresovani, link do njega možete pronaći ovde .⬅

Što se tiče načina plaćanja, da li ste u kontaktu sa kazinom i oni su preporučili neki ili ne?

No, I tried live chat, but without success.

Thank you for your idea, I have already submitted several complaints there but have not received a response from you yet.

Nein, ich hab es per livechat versucht, aber ohne erfolg.

Danke für ihre Idee, ich habe dort schon mehrere beschwerden eingereicht, aber von ihnen noch keine antwort bekommen.

Možete li da mi budete malo jasniji? Ne vidim nikakvu žalbu koju ste podneli nama. Možda misliš na nešto drugo.

I went to the link and I have already done that, but I can't get any further. How do I do that exactly?

bin auf link gegangen und das habe ich schon gemacht, aber komme da nicht weiter. Wie mach ich das genau

Pa, probaj da iskoristiš ovaj , još jednom. 🙂

Now I have submitted my complaint.

Jetzt hab meine Beschwerde eingereicht.

@Romi, I recommended this casino to a good friend of my girlfriend's family because of the high rating here and because at the time it had no unresolved complaints here or on AskG and had responded.

He deposited, won over €1,000, and the casino didn't pay. Today, his complaint to AskG was closed without resolution due to non-compliance. Another one was closed as well, so apparently they're no longer working together.

Is it still acceptable to submit this complaint here again, in the hope that you'll change the casino's mind in a personal conversation? I miss the commitment at AskG. I've always had good experiences with your help. You even conduct background discussions, while there they just post, leave a deadline, and close it unresolved.

Greetings

@Romi, ich habe einen guten Freund meiner Freundin ihrer Familie dieses Casino empfohlen aufgrund der hohen Bewertung hier und weil es zu dem Zeitpunkt hier und auf AskG keine ungelösten Beschwerden hatte & reagiert hat.

Dieser hat eingezahlt, über 1000 Euro gewonnen und das Casino bezahlt nicht. Nun ist heute seine Beschwerde bei AskG wegen Nichtbeachtung ungelöst geschlossen wurden. Genauso eine andere, also neu tun sie offenbar nicht mehr zusammenarbeiten.

Darf man dennoch hier bei euch diese Beschwerde nochmals vorbringen, in der Hoffnung das Ihr im persönlichen Gespräch das Casino umstimmt ? Bei AskG vermisse ich Engagement, ich hatte bei eurer Hilfe immer gute Erfahrungen, ihr führt auch Hintergrundgespräche während dort einfach nur geposted, Frist und ungelöst geschlossen wird 😕

lg

Da li mislite da je i ovaj vaš prijatelj podneo žalbu kod nas i da ona nije rešena jer nisu komunicirali, ili još nije bilo podnete žalbe ovde?

Izvini, nisam to razumeo iz tvoje objave, ali naravno, postoji mogućnost da se ovde podnese žalba u bilo kom trenutku. Je l' tako?

Hello 🙂

Almost. He had filed the complaint with AskGamblers. My question was whether one could still open an account with you, even if one had already tried unsuccessfully on another platform.

From the answer I gather that this is not prohibited and will pass this on to him 🙂

Best regards

Hallo 🙂

fast. Er hatte die beschwerde bei AskGamblers eingereicht. Meine Frage war nun, ob man trotzdem bei euch noch eine eröffnen darf, auch wenn man dies bereits erfolglos auf einer anderen Plattform tat.

Der Antwort entnehme ich dass das nicht verboten ist und werde Ihm das so weiterleiten 🙂

Liebe Grüsse

Razumeti.

Pošto nemamo nikakve veze sa ovom drugom platformom, zapravo ne vidim zašto ne. 🤷‍♀️

Tu smo da pomognemo ako je moguće.

SG Casino does not pay out winnings. I submitted several withdrawal requests, but none of them have been processed so far, even though my account is fully verified and I met all the requirements. After multiple follow-ups, I only received generic replies with no real progress.

As a result, I was forced to file an official complaint on AskGamblers, where my case is currently pending.

I strongly advise other players not to deposit money into this casino until they prove that they actually pay their players.

Once my complaint is resolved, I will update this review with the final outcome – whether SG Casino has paid my funds or not.

EN:

SG Casino does not pay out winnings. I have made several withdrawals, but none of them have been paid out yet, even though my account is fully verified and I have met all the conditions. After several urgent requests, I only received general answers with no real progress. Therefore, I was forced to file an official complaint with AskGamblers, where my case is currently being resolved.

I recommend other players not to deposit any money into this casino until they can prove that they really pay out their players.

Once my complaint is closed, I will add the result to this review - whether SG Casino actually paid out my funds or not.

SG Casino does not pay out winnings. I submitted several withdrawal requests, but none of them have been processed so far, even though my account is fully verified and I met all the requirements. After multiple follow-ups, I only received generic replies with no real progress.

As a result, I was forced to file an official complaint on AskGamblers, where my case is currently pending.

I strongly advise other players not to deposit money into this casino until they prove that they actually pay their players.

Once my complaint is resolved, I will update this review with the final outcome – whether SG Casino has paid my funds or not.

CZ :

SG Casino nevyplácí výhry. Podala jsem několik výběrů, ale žádný z nich nebyl dosud vyplacen, přestože účet mám plně ověřený a splnila jsem všechny podmínky. Po několika urgencích jsem obdržela pouze obecné odpovědi bez reálného postupu. Proto jsem byla nucena podat oficiální stížnost na AskGamblers, kde je moje kauza aktuálně v řešení.

Doporučuji ostatním hráčům, aby do tohoto casina nevkládali žádné peníze, dokud neprokáží, že opravdu vyplácejí své hráče.

Jakmile bude má stížnost uzavřena, doplním do této recenze výsledek – zda SG Casino skutečně vyplatilo mé prostředky, nebo nikoliv.

Hi, how long has it been since you received the money? If you are verified, that's a good thing, it shouldn't take extra long, but delays can occur for various reasons.

So what did the casino tell you?

We will await your addition after a hopefully successful complaint.

Good luck. ☘️

Ahoj, koľko to teda trvá, že si ešte nedostala peniaze? Keď si overená je to dobrá vec, nemalo by to trvať nejak extra dlho ale opozdenie môže nastať z rôznych dôvodov.

Čo ti teda povedalo kasíno?

Budeme čakať na tvoje doplnenie po dúfam úspešnej sťažnosti.

Veľa šťastia. ☘️