Slotexo Casino - opšta diskusija (strana 4)

Okay, I'll wait and if I have anything new, I'll let you know.

Okay θα περιμένω και αν έχω κάποιο νεότερο θα σας ενημερώσω

Yes, that's what it's called, stolen casino.

Ναι έτσι ονομάζεται stolexo cazino

this is their homepage

αυτή είναι η αρχική σελίδα τους

Thank you; now we know which casino is in question. I suggest getting in touch on Monday because I have no idea whether this casino processes payments on weekends — have you? With luck, you'll receive the funds quickly.

No, they told me they only process on business days, I'll be in touch on Monday, thank you.

Όχι μου είπαν ότι επεξεργάζονται μόνο τις εργάσιμες θα έρθει μέσα επαφή τη δευτέρα ευχαριστώ

We are here to learn about your updates whenever you have any.

I don't have anything useful to say, I'm thinking of waiting until tomorrow and then bothering them again.

Με χρησιμής δεν έχω κάποιο νεότερο σκέφτομαι να περιμένω και την αυριανή μέρα και μετά να τους ξανά ενοχλήσω

Their name is slotexo cazino

Η ονομασία τους είναιslotexo cazino

And their email

Και το mail τους support@slotexo.com

Sad to say, I guess there is no other option for now. I checked the other users' reviews for this casino, and they reported slow payouts:

"Slowest payout I've ever had"

"I've been waiting for over a week for my three €500 payouts. I've already informed the license operator via email. I've also filed a complaint. The amount in dispute is €3,500."

Based on those, I suggest patience; try not to bother yourself too much. 🙏

I'll be patient with this, but thank you very much for your interest.

Αυτό κάνω υπομονή πάντως σας ευχαριστώ πάρα πολύ για το ενδιαφέρον τας

We're here to help if you need us.

I have been requesting a withdrawal from the casino for a week now and my request is still being processed. I chat with them and every time they tell me not to worry and that it takes three business days to approve the request. But these? Days have passed and the request is still being processed. Absolutely no progress

Έχω ζητήσει από το καζίνο απόσυρση των χρημάτων μου εδώ και μια εβδομάδα και το αίτημα μου είναι ακόμη υπό επεξεργασία. Επικοινωνώ στο τσατ μαζί τους και κάθε φορά μου λένε να μην ανησυχώ κι ότι χρειάζονται τρεις εργάσιμες ημέρες για να εγκριθεί το αίτημα. Όμως αυτές; Οι μέρες πέρασαν και το αίτημα εξακολουθεί να είναι υπό επεξεργασία. Καμία απολύτως εξελιξη

I'm sorry for the late reply. Do you have any updates for us regarding your withdrawal, perhaps?

Unfortunately it hasn't happened yet, I talk to them every day and they tell me the same thing over and over again.

Δυστυχώς ακόμα δεν έχει πραγματοποιηθεί μιλάω καθημερινά μαζί τους και μου λένε τα ίδια και τα ίδια

So, what about filing a complaint, and our team will try to investigate what is happening there?

I will post the link where you can do so here, in case you'd like to try this option.

We will gladly look into it.

You'll wait 10 business days, I waited that long, but I got paid.

Θα περιμένεις 10 εργάσιμες σχεδόν εγώ τόσο περίμενα αλλά πληρωθηκα

Hi, try to be patient and wait for the money to reach you. I believe that other players' comments sometimes don't help and it has happened that players haven't received the money yet, but that may not always be the case. 

Are you in contact with the casino about your withdrawal? Did they need documents from you or not?

Let me know.