Štaviše, radi se i o činjenici da ne možete da šaljete dalje zahteve za povlačenje nakon 3k500€. Ovo u mojim očima jasno dokazuje da kazino čeka da prokockate svoj dobitak, što je u mojim očima gotovo krivično delo prevare
It is possible that the casino could have such tactics but definitely do not do anything with the withdrawals. We try to stick to our standard, which is that the casino should be able to send the player his money with all checks and other things. After this time we then contact the casino. I would certainly add that if you need to pay bills, it's probably not wise to play in casinos and rely on the money from them. Players should play with the money they have on the side and not the money they need to function.
Ne radi se o tome da moram da plaćam račune. Reč je o osnovama i kazino jednostavno ne ispunjava taj zahtev. Za obradu je potrebno 3-5 dana, što bi bilo u sredu prošle nedelje, najkasnije u petak.
Yes, the casino should always fit into the time limit it has in the Terms and Conditions, but that's just not the case. I guess I would wait for the fact that if nothing happens then our team will try to help you and when you get the money then you can say goodbye to the casino. I don't think I have a better plan for now.
Definitivno je jasno da neću kladiti ni jedan evro sa celom ovom grupom; Nikada to nisam doživeo za 15 godina onlajn kazina.
bilo bi veoma lepo da sada otvorite kofer
There are quite a lot of complaints and Nick is doing his best to help you. In the complaints section on the top right you have a timer that each side still has time to answer. So I guess that's what I would orient myself by.
Da, ali po mom iskustvu oni ionako ne odgovaraju. Sada sam napisao 312 e-poruka za podršku i dobio 4 odgovora sa istim tekstom. Mislim da su samo prevaranti.
With all possible honesty, you are, on the other hand, have been spamming them by emails. Really, do you think anyone will reply to even half of what you sent? 🙁 Also, if the casino is consistent with the situation, providing different responses would be quite weird. Be patient , please. I guess you already know how complaints work.
Da budem iskren, nije me briga da li im šaljem spam ili ne! Oni meni nešto duguju, meni ne. Da je obrnuto, odmah bih dobio pismo o naplati duga.
Makes sense. I'm just saying such an approach will very likely flag you, if you know what I mean. Then, it is much more difficult to get in touch with anyone at the casino.
Znam na šta misliš, ali šta drugo mogu da uradim
Of course, you do whatever you believe is best, but sometimes we really have to try to be more patient and wait, even though it is not easy.🤷♀️
I requested a withdrawal, and they keep delaying it with excuses about a "high volume of requests." They refuse to give a clear date and just keep stalling. Many other players have faced the same issue, waiting for weeks or even months.
They take your money but don’t pay out! I believe they purposely delay withdrawals, hoping users will cancel and gamble it away. Avoid this casino at all costs if you don’t want to get scammed!
Please know that it is nothing unusual that a casino can experience some delays because of the high number of withdrawals.
May I ask if your account is fully verified and if you had any successful withdrawals there before, though?
Dobro jutro. Želeo bih vaše mišljenje u vezi sa zahtevom za povlačenje novca koji sam podneo stolenko kazinu. Dva dana je u obradi i u komunikaciji sa njima su odgovorili da su za obradu mog zahteva potrebna tri radna dana. Koliko je ovo razumno?
Dobro jutro. Želeo bih vaše mišljenje u vezi sa zahtevom za povlačenje novca koji sam podneo stolenko kazinu. Dva dana je u obradi i u komunikaciji sa njima su odgovorili da su za obradu mog zahteva potrebna tri radna dana. Koliko je ovo razumno?
It’s worth waiting the extra date before complaining lol
U pravu ste, znam, ali u prošlosti mi je ova kladionica predstavljala problem sa isplatama. Hvala vam na izdvojenom vremenu!
Dobro jutro. Želeo bih vaše mišljenje u vezi sa zahtevom za povlačenje novca koji sam podneo stolenko kazinu. Dva dana je u obradi i u komunikaciji sa njima su odgovorili da su za obradu mog zahteva potrebna tri radna dana. Koliko je ovo razumno?
So, have you withdrawn from that casino before? Right?
What's the URL of it, if I may? I couldn't find it in our database, actually.
Keep us informed about how it goes for sure, please.
Da, povlačio sam se u prošlosti. Ako sam dobro razumeo, želite adresu e-pošte: vvv.stoleko.com. Naravno, obavestiću vas i hvala vam na interesovanju.
Hello, thank you for the URL. Not working for me, though. Is it by chance a "Slotexo Casino," please?
Sadly, in some cases the withdrawal may be delayed and it is a shame the casino is not ready to explain that to its customers. This, in my opinion, is more about how long it will take in the end than the real cause.
These days, almost anything on the daily casino schedule could cause a payment delay.
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