SlotLords Casino - opšta diskusija (strana 2)

Been trying to withdraw for 10 days now, they make the verification process so confusing, I have sent them my licence, my passport, my banking details showing the deposit, been phone verified, sent them a letter with my name and address, sent them both sides of my bank card, they require all these things for some reason, thing is when they accept one of the above you get a green light next to it, I had 3 green lights thing Is they’ve all changed to red or yellow, absolutely zero support, online support is a bot, they totally refuse to respond to my emails in person, steer clear guys

Any help would be greatly appreciated mate, I am getting nowhere

Oh, apparently I would like to know from the casino why suddenly the light is no longer green but red. That's something that might be relevant to this case. Do you still have to send them any documents even if they were green or not? 

Obviously I would slowly open a complaint and our team would look into it and try to help.

You gonna go for it? 

Finally got hold of a real person via the chat, got an email shortly later saying my account is fully verified, hopefully all clear from here, I like the casino has some cool games but obviously payouts are the most important things with gambling

Well, I'm glad it's resolved. Do you have any active withdrawal you are waiting for?🙂

Withdrawal pending, hopefully there are no issues

I hope so too.

Can you tell me please when something is changed alternatively when you get your withdrawal? 🙂

Will wait for your answer. 😉

Was approved today, Scarlett was a great help.

Perfect, so feel free to let me know when you get the money in your account.😀