Snatch Casino - opšta diskusija (strana 39)

Jaro

Forum and Reviews Administrator

Koro1892

pre 5 meseci

Original

Prevod

Im trying to complete the kyc verification for the past 3 months but still no result....For every document I sent it takes them 3 weeks to respond...And they keep asking for more and more documents...the last 1 was a screenshot from a crypto transaction to the casino but still no response even though it's been almost a month since I sent it... It's a pity because I really like that casino but I can't play because of that situation...

pre 5 meseci

Original

Prevod

No one should have to wait that long for verification. Were the documents you sent accepted, or were some of them rejected? Did they comment on the last thing you sent, i.e. your transaction?

If I were you, I would immediately file a complaint at this link.

Our team will try to help you, because waiting three months for verification is too long.

Are you going to do it?

Koro1892

Jaro

Bronza

Grčka

Jaro

pre 5 meseci

Original

Prevod

All were accepted but it takes so long for them to respond...Now Im still waiting for their response for more than 3 weeks on the screenshot from the transaction I sent..

I already filled a complain there thanks!

Jaro

Koro1892

Forum and Reviews Administrator

Koro1892

pre 5 meseci

Original

Prevod

I would definitely expect a quicker response. Is this document/selfie still pending in your player account, or is it not possible to see the status of documents? Did you perhaps send them a follow-up email asking why it is taking so long?

Koro1892

Jaro

Bronza

Grčka

Jaro

pre 5 meseci

Original

Prevod

It's not possible to see the status unfortunately.. I've sent them on 18th of August..So it's been a month already which is crazy.. I've sent them multiple emails during that period..All they saying is that there isn't an exact frame time,they understand the frustration but I should be patient.. It's getting ridiculous now..3 months for a kyc verification...On any other casino I've played it was done the same day I've sent the exact same documents

Jaro

Koro1892

Forum and Reviews Administrator

Koro1892

pre 5 meseci

Original

Prevod

Well, if you did everything necessary on your part, then you did the right thing.

I don't really want to ask you to be patient, but we have no other choice at the moment until we come up with something relevant.

It's a shame you didn't come sooner, maybe it would have been resolved by now.

Koro1892

Jaro

Bronza

Grčka

Jaro

pre 5 meseci

Original

Prevod

I didn't know public complain was a thing until a friend of mine recommend it to me..I would have done it earlier if I knew it..

Anyway I hope this whole situation gets resolved soon..

Jaro

Koro1892

Forum and Reviews Administrator

Koro1892

pre 5 meseci

Original

Prevod

At least it's good that you eventually found us.

I also believe that it will be quick, but above all, I hope it will have a successful outcome.

I'll be waiting for news.

sdexcid

Dijamantski

Kanada

pre 5 meseci

Original

Prevod

My god casinoguru must be raking in affiliate money from this group. To allow this group to mess with players across all their brands is just wild this is acceptable.

Romi

sdexcid

Community & Complaints Administrator

sdexcid

pre 5 meseci

Original

Prevod

Sorry, I don't remember, but do you experience any issues at this particular casino as well?

Couldn't find any complaint here. Or did you just want to write it in general?

As we said many times before, we always fight for fair play when possible. It doesn't matter what money we get from whom; if their behavior is not fair, we will intervene.

ericleo

sdexcid

Dijamantski

Italija

sdexcid

pre 5 meseci

Original

Prevod

Koja bi to grupa bila?

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ericleo

Koro1892

Dijamantski

Italija

Koro1892

pre 5 meseci

Original

Prevod

Hvala što si me obavestio/la.

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ericleo

Dijamantski

Italija

nsL71234

pre 5 meseci

Original

Prevod

how can I contact them? because this email does not work: support@snatchcasino.io

pre 5 meseci

Original

Prevod

support@snachtcasino.com

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ericleo

Dijamantski

Italija

Seppo14

pre 5 meseci

Original

Prevod

Nešto je čudno u vezi sa ovim Snač kazinom. Sada nisam mogao ni da promenim lozinku, a ne mogu se prijaviti sa starom lozinkom. Imerion i Snač kazino ne deluju kao baš atraktivna mesta za igru.

Automatski prevedeno:

pre 5 meseci

Original

Prevod

Morate kontaktirati čet i prijaviti grešku.

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ericleo

Dijamantski

Italija

sdexcid

pre 5 meseci

Original

Prevod

Same with ybets. I cant log in

pre 5 meseci

Original

Prevod

Morate da sačuvate imejl od njih i uvek unesete link u imejl.

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ericleo

Dijamantski

Italija

Koro1892

pre 5 meseci

Original

Prevod

Im trying to complete the kyc verification for the past 3 months but still no result....For every document I sent it takes them 3 weeks to respond...And they keep asking for more and more documents...the last 1 was a screenshot from a crypto transaction to the casino but still no response even though it's been almost a month since I sent it... It's a pity because I really like that casino but I can't play because of that situation...

pre 5 meseci

Original

Prevod

Morate podneti javnu žalbu.

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ericleo

Dijamantski

Italija

Rockha88

pre 5 meseci

Original

Prevod

To je sasvim normalno. Ovaj kazino je samo tu da vas natera da dugo čekate i izgubite nadu u pozitivnu isplatu. Klonite se SNATCH CASINO-a; njihova korisnička podrška je katastrofalna i ne odgovara ni na kakve upite. Sada sam deaktivirao svoj nalog tamo jer sam izuzetno nezadovoljan. Takođe ću dati negativnu recenziju kazinu na svim portalima kako bih imao mir i jasno upozorio druge na ovog provajdera. KLONI SE!

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pre 5 meseci

Original

Prevod

Primetio sam da im je ocena i dalje visoka.

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Seppo14

ericleo

Platinasti

Finska

ericleo

pre 5 meseci

Original

Prevod

Nažalost, istina je da ne želim da imam ikakve veze sa ovim kazinom. Verovatno su samo želeli da ih kontaktiram. Ponižavaju igrače tražeći slike svog onlajn bankarskog sistema koje drugi kazina ne traže.

Možda samo izbegavaju plaćanje. Primetio sam da su slične žalbe stigle i sa drugih mesta. Živeli za Snatch Casino, mogu da uklone svoj kazino sa interneta kao potpuno nedostojan. Hvala vam.

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ericleo

Dijamantski

Italija

Seppo14

pre 5 meseci

Original

Prevod

Nažalost, istina je da ne želim da imam ikakve veze sa ovim kazinom. Verovatno su samo želeli da ih kontaktiram. Ponižavaju igrače tražeći slike svog onlajn bankarskog sistema koje drugi kazina ne traže.

Možda samo izbegavaju plaćanje. Primetio sam da su slične žalbe stigle i sa drugih mesta. Živeli za Snatch Casino, mogu da uklone svoj kazino sa interneta kao potpuno nedostojan. Hvala vam.

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pre 5 meseci

Original

Prevod

Otvorio sam javnu žalbu i dobio svoj dobitak. file

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ericleo

Dijamantski

Italija

ericleo

pre 5 meseci

Original

Prevod

Primetio sam da im je ocena i dalje visoka.

Automatski prevedeno:

pre 5 meseci

Original

Prevod

Trebalo mi je više od mesec dana da primim 182 dolara, podneo sam javnu žalbu i primio sam svoj dobitak, ako pobedite, više ne možete igrati, ako ne, gubite sve, ako im treba dugo da isplate, morate biti strpljiviji od njih da biste sačekali da primite svoj dobitak, dok čekate možete igrati u drugim kazinima.

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ericleo

Koro1892

Dijamantski

Italija

Koro1892

pre 5 meseci

Original

Prevod

Javna žalba

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Snatch Casino - opšta diskusija (strana 39)

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