So far I was told yesterday that I will never receive the funds they have re opened my account with no information about my withdrawal also a message saying that I am not verified that was the first thing I did when I joined they are lieing about this keeping funds that are rightfully mine surely something or someone should do something they are based in the Netherlands as I have done my homework on them and need stopping do something please
I understand that you are angry in this situation.
Nevertheless, the casino still hasn't given you a concrete reason why it won't pay out your winnings ? So if you are not verified according to the casino, but on the other hand you said you did it like the first thing when you joined the casino, did you also try to ask what documents you should send ? Alternatively, did the casino ask you to provide any necessary documents ? I'm just trying to understand the situation better.
I will continue to be interested in how your complaint is going and if you hear any further information, be sure to let us know.
I sent passport and card details they told me that it went to higher management my account was closed now i can sign in with all my details gone they are saying that i am unverified from the beginning i sent my details they say that I'll never receive what I won fairly all they have done is steel from people lie cheat for there own pleasure and need stopping is someone going to do this or am I wasting my time ?
Update my account is open got access to live support apparently I was told lies again first it was 7-21 days for the withdrawal and in pending 3 days ago i was told it was complete then she asked what casino I was playing on then she said it went to higher management and they found nothing in this case they deliberately got rid of my records for there own purpose steeled from me they are ignoring my emails I have sent it seems to me they think that they can get away with it and they are as nobody is aproching them I am waisting my time and effort to get what's rightfully mine hope they get done for fraud as they have committed this over and over again with paying customers do not put a penny into spicyjackpots.com they will Rob you
Cancel the card you used with them and move on, I had to do it with them I wasted months, not worth the stress
I did that strait away as they took funds out of my bank yes I am have moved on just aware never join a non gamstop site they definitely think they are untouchable 1 day they will get done for fraud throw away the key on them
Oh, of course I understand your anger. If I were in a similar situation, I would be too. So if you send documents to a casino, what reason do they have for not accepting them?
If you have a constant pending withdrawal, does the casino not even explain why that is ? I think that's quite a long time for everything to always go to the relevant department.
Anyway, our team is still trying to help you and it will be good if you update Petronella as she asked you to do in the complaint. Do you think you can handle it?
I'm a firm believer that everything will work out in the end and turn out well. Good luck for now.
I certainly can handle it I like to get to the point not all this messing around they are black listed I have proof of this they doint care who they lie to think they are untouchable using different names operating illegally no licence doesn't that say something copying other sites games what I mean by that taking games illegally this is copyright lie after lie from them even no telephone line the telephone number is fake believe me I definitely have done my homework on spicyjackpots.com but nobody comes forward to do something about this I am a very strong person but this is beyond me they just think they can do this to people I call them sly weak people who doint have any feelings whatsoever laugh and take money just for themselves just feed off people they doint deserve to have anything that's my sum up of the situation nobody comes forward with a solution to this problem and stops them there is no point in me even bothering to explain over and over again what they have done
I totally understand that you're mad. However, if we don't have enough evidence in the complaint, or Petronella hasn't gotten answers to her questions, it's harder to get to the truth.
However, as I mentioned before, the license is not verifiable, so you are right. I have also outlined the casino's safety index and just from the information from there, I would avoid this casino and not deposit there.
However, if you have anything else that would help Petronella in her complaint, by all means update it, because the complaint team is also trying to do their best.
Would that be possible ?
They have deliberately got rid of my records for there own purpose to steal from me convenient for them this could be going on and on mabe I day someone will get to the bottom of this
It is an unpleasant situation. But if we don't have enough relevant evidence, it's hard to confront the casino, because without it we are blind and can't just guess or make assumptions.
So in this case, I recommend you definitely do not play in this casino anymore and if there is any evidence or relevant communication between you and the casino, you still have the opportunity to provide it or send it to Petronella.
Without them it will probably be difficult to help you.
Well if there is not enough evidence I have wasted my time explaining what spicyjackpots.com did to me and many others they win again the crooks so subject seems to have come to the end no point in carrying the conversation on its getting noware there was enough evidence on my side but on there's they are compulsive liers and get away with what they have done fraud
Hello,
I suggest you start with the home page saying:
"Explore world's biggest source of information about online casinos
Up-to-date reviews of all online casinos, bonus database, global community, complaint help, and more."
We do not advertise casinos, we provide information to help players make good decisions.
Judging from the fact that you willingly played in such a casino, it seems like a very bad call to me 🙁:
https://casino.guru/spicy-jackpots-casino-review
By saying the casino possesses a very low safety index combined with red warnings (yes, the license is among those warnings) we do not encourage players to play there.
Have you noticed the review, perhaps?
Well if there is not enough evidence I have wasted my time explaining what spicyjackpots.com did to me and many others they win again the crooks so subject seems to have come to the end no point in carrying the conversation on its getting noware there was enough evidence on my side but on there's they are compulsive liers and get away with what they have done fraud
May I suggest something to you?
Next time, play only in UK-licensed casinos with a high safety index instead of this "site". Do everything to stay safe.
Have you seen this article?
https://casino.guru/fair-gambling-codex-for-players#tips-for-other-casinos
I think you should read that, at least. 🙏
Many people have complained on hear about the site nothing seems to be done all chat about them no action thought that you would help I was totally wrong about this it needs higher management the fraud team to stop this and as for gamstop I am on it for 5 years as I doint trust anyone now just questions no action all I have to say
Hej. igrajte uživo i sačuvajte više. moje iskustvo je dvadeset godina sa ovim onlajn kockarnicama. nikada više ne deponujte novac u ovom kazinu. sa njima nećeš pobediti. u bilo kojoj stvari. kazino nije pošten i ne poštuje klijente koji plaćaju. zaboravi kazino. prevareni ste. veruj mi. Znam sva ova kazina, kojima treba verovati, a kojima ne. I sam sam prošao skoro sve kazina desetinama godina. i imenujem vlasnike i operatere. ko je pošten, a ko prevarant i koji sajt je pouzdan i nema lažnih igara itd. verujte sada. živi sačuvaj duže. tamo.
Your only telling me what I already know about these sites what are you a professional? If so why doint you do something about this I had enough evidence to sink the casino it seems to me its all questions hear no action against compulsive lies the corupt sites has anyone got the balls to do something?
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
