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SupaBet Casino - opšta diskusija (strana 5)

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Tobi_XXX
pre 4 meseci
usrs

Oh, I believe that explains a lot. You make a valid point about the response time.

That endless loop of "delay, marked, please wait" responses… sounds painfully familiar. I really hope the next message you get from them finally includes a transaction ID instead.

How many active transactions does this casino actually allow at one time, please? I wondered if it might be worth trying a combined withdrawal for, let's say, €1500 instead. If I recall correctly, your balance is more than 5k. Do you aim to withdraw it all? With the current "speed," it could be really bad experience. 🙁


Radka
pre 4 meseci
dersus

Zdravo... Još uvek imam 1500 evra na isplati.


Naravno, ostatak sam ponovo izgubio. Kada bih to dobio? Verovatno nikad.

Želim da ovih 1500 evra, s vremena na vreme, nikada više nemaju nikakve veze sa ovim sajtom.

Proverio sam ponovo danas i juče: ista stvar, ista poruka. Ali ništa se ne dešava!!!

Automatski prevedeno:
pre 4 meseci
dersus

Zdravo, čekam isplatu od 15. oktobra. O čemu se toliko diže frka na ovoj veb stranici? Može li neko da pozove predstavnika Supabeta ovde da ovo rešimo?

Ne možeš nigde stići sa ćaskanjem; oni su samo lutke.


Automatski prevedeno:
pre 4 meseci
dersus

Zdravo... Još uvek imam 1500 evra na isplati.


Naravno, ostatak sam ponovo izgubio. Kada bih to dobio? Verovatno nikad.

Želim da ovih 1500 evra, s vremena na vreme, nikada više nemaju nikakve veze sa ovim sajtom.

Proverio sam ponovo danas i juče: ista stvar, ista poruka. Ali ništa se ne dešava!!!

Automatski prevedeno:
pre 4 meseci
usrs

I'm sorry to hear that you lost the rest. Hopefully you will come with a better update on Monday. We'll be waiting.

pre 4 meseci
dersus

Zdravo, čekam isplatu od 15. oktobra. O čemu se toliko diže frka na ovoj veb stranici? Može li neko da pozove predstavnika Supabeta ovde da ovo rešimo?

Ne možeš nigde stići sa ćaskanjem; oni su samo lutke.


Automatski prevedeno:
pre 4 meseci
usrs

Hi.

Your account is fully verified at this casino, as you mentioned in your complaint, right?

But have you ever successfully withdrawn your winnings before?

We need to wait for the 14-day time frame to pass before our complaint team will be able to intervene, and then we'll surely try to contact the casino as well.

Please stay patient.

pre 4 meseci
usrs

Yes it was verified. My winnings were 12000 and I believe the amount they allowed me to withdraw was $600 only which was more or less how much I deposited.

sorry I don’t know if you’re referring to my complaint against Astrozino? If you are, then as I said above, yes. Fully verified.

Izmenjeno
Lulu4321
pre 4 meseci
usrs

Hello Lulu,

Don't worry, Romi did not ask you and this thread is about Supa Bet Casino; hence, I assume conversation related to your Astrozino complaint is here 👈👈

Feel free to follow the Astrozino thread in your account or use a bookmark to stay in touch. 😉

There is no need to engage here, I reckon.

pre 2 meseci
ptrsus

Već više od godinu dana tražim da mi zatvore račun, a u međuvremenu sam još 4 puta insistirao, a oni ignorišu moj imejl. Rezultat: izgubljeno je više od 400 evra, a moj račun je i dalje otvoren. Ne nude nikakvu podršku onima koji pate od zavisnosti od kockanja.

Automatski prevedeno:
Espabila
pre 1 meseca
usrs

Hello,

What I am about to say is devastating, but I'll say that anyway: under such circumstances, those who suffer should, in the first place, do whatever they can to stay away from casinos. I'm just saying that because, as you stated, in some cases your account won't be closed, no matter the efforts on your side, and thus the players must help themselves somehow.

I have no idea what has happened, but you can try to complain once more. My colleagues will let you know whether there is something we can do. But it always takes a lot of time; it is not an instant solution.

But if you've experienced this issue for over a year, I suggest this safer area: https://casino.guru/responsible-gambling-guide/problem-gambling 👈



pre 1 meseca
usrs

Supabet paga


Francesco89
pre 1 meseca
itrsus

Oni su lopovi

Automatski prevedeno:
pre 1 meseca
usrs

Hi all , I’ve won about 5k CAD on supabet I just deposited here for the bonus and did pretty good . I rolled over the bonus and my account is fully verified . When it comes to a payout they are limit to $750 CAD every 24 hours but it’s been 3 days since I’ve requested my payout and it’s still in review . I feel this casino / sportsbook is delaying winning payers . I would appreciate if someone can please help . I just want my winnings out

Mjohal4
pre 1 meseca
usrs

Hi, based on what I recall from the others, this is sadly not an isolated case. As far as I can conclude from the players' responses, reviews, and complaints, the casino pays, yet sometimes it takes even a few weeks.

It's understandable that you feel this situation is not okay, because it truly is not. However, ways to enforce a quicker process at casinos are nonexistent; imagine players have been sharing such terrible feedback through our platform, but very little seems to have changed on the casino's side.

Sadly, patience is necessary.


pre 1 meseca
usrs

They take your money and winnings. I deposited $940 into my account and they refused to credit my account with my transfer.

Lulu4321
pre 1 meseca
usrs

Hello, I thought we could help you but then I found this complaint. Is it related to the matter, please?

https://casino.guru/complaints/supabet-casino-player-s-account-is-closed-and-funds 👈


pre 1 meseca
usrs

Dear ,


Thank you for contacting the Supabet.com support team.


We are happy to confirm that your withdrawal is in queue for processing by our Finance Department.

 

We aim to process withdrawal requests within 3 business days, from the next day that the request was made, or from the day of the last processed withdrawal.

 

Today is the second day of withdrawal and withdrawal gets processed after 3 days.Please count the days from the next working day when withdrawal was being requested.

 

Please note that this timeframe excludes weekends and public holidays. The status of your withdrawal will be updated in your balance history once it has been processed.

 

In addition, bear in mind that in case you decide to revoke an existing pending withdrawal, the withdrawal process will recommence.

 

Last but not least, We are currently making sure that all necessary steps are being followed to ensure your withdrawal is to be processed promptly. 

 

We appreciate your patience and understanding so far .


If you have additional questions, please feel free to contact us via email support@Supabet.com or via Live Chat.


Yours sincerely,

Supabet.com support team






This is what they keep on saying .

pre 1 meseca
usrs

Such a bad experience here please please everyone be aware don’t give business to this casino / sportsbook

Mjohal4
pre 1 meseca
usrs

Agreed

pre 1 meseca
dersus

Zdravo, imam 24.799 evra na supabet.com i nisam primio isplatu više od dve nedelje. Jedini odgovor koji dobijam je da moram da čekam i da rade na tome. Potpuno sam verifikovan i ovo je dobitak, a ne bonus novac. Nadam se da mi možete pomoći.

Automatski prevedeno:
Daniel4300
pre 1 meseca
usrs

It's been over a month since I filed a complaint to get my money back, but I haven't received any results or a solution to this problem. Go to another website, and not just another one, to get your full rights.

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