Molim vas, nemojte pomešati zahtev za zatvaranje vašeg kazino naloga sa zatvaranjem vaše žalbe. Ako želimo da rešimo barem posledice, žalba mora doći do svog kraja bez obzira na ulogu kazina u ovome.
Razumem da je to izazovna veza događaja, ali tako funkcioniše žalba.
Dok se žalba istražuje, molimo vas da se prvo usredsredite na zaštitu sebe:
- Zamolite pouzdanu osobu da promeni i sačuva vaše lozinke za kazino
- Zamolite ih da kontrolišu vaš pristup e-pošti koja se koristi za kockarske naloge
- Obratite se svojoj banci da blokira transakcije kockanja ili postavi veoma niske limite
- Koristite roditeljski nadzor / blokatore kockanja na svojim uređajima
Nadam se da će ti nešto od toga malo pomoći.
Please do not mistake the request to close your casino account with closing your complaint. If we are to sort at least the consequences, the complaint must reach its ends no matter the casino's play in this.
I understand it is a challenging link of events, but this is how the complaint works.
While the complaint is being investigated, please focus on protecting yourself first:
- Ask a trusted person to change and keep your casino passwords
- Ask them to control your email access used for gambling accounts
- Contact your bank to block gambling transactions or set very low limits
- Use parental controls / gambling blockers on your devices
Hopefully some of that helps you a bit.
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