pre 4 meseci
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Swiper Casino - opšta diskusija
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pre 4 meseci
ive won some money on this online casino 2 weeks ago, it wouldn’t let me verify myself at first, after a week of waiting they asked me to verify myself which was such a challenge after so many back and forward sending and waiting days for a response I think I am verified but now they are saying I need additional documents but won’t tell me what additional documents I need. I’ve so far sent in bank statements, photo id, selfie photo of myself with my I.d and their website in the background, verification that my card is mine. I’ve been back and forth on the chat about 40 times. I’ve emailed them and now there email addresses don’t exist. This is getting ridiculous.
pre 4 meseci
Hi!
Seeing such struggles is always depressing. Any requests that the casino makes of the players should be precise and easy to understand. I would like to state without further ado that you made the right decision in filing the complaint. Please be prepared, though, the procedure will take some time to complete as we give the casinos time to process the KYC and process the withdrawal. It is not good that the email address appears to be nonexistent. Might they have social media accounts? It occasionally works.
I assume you have already attempted to ascertain what you must supply, so until someone from the casino clarifies further, I fear we will only be able to speculate. 🙁
Whatever the situation, we greatly value any updates that you provide.
pre 4 meseci
I have won some money on this casino and they are making it so difficult to withdraw my winnings. I’m trying to do a complaint as I have been waiting a couple weeks now and nothing. I tried to email both their emails and now they apparently don’t exist. Has anyone used this casino before and can give me some feedback
pre 4 meseci
Hopefully, players will get around to sharing their stories soon. There is not much I can do, based on the complaint and empty user feedback sections. 🙁
pre 4 meseci
Već 2 nedelje pokušavam da izvučem svoj novac iz ovog kazina, ali moje povlačenje je odbijeno i svaki put se opravdavaju zašto još ne mogu da plate. Prvo traže dokumente iznova i iznova, nakon što mi konačno potvrde račun, kažu da uplata nije prošla zbog banke, a onda ponovo podignem i kažu da moram da potvrdim račun iako je već potvrđen. ..
Automatski prevedeno:
pre 4 meseci
Have they asked for some additional document that you did not provide, perhaps? Sometimes a casino can do that.
I also saw your complaint here with our team, and Tomas needs some questions to be answered, so please update him whenever possible.
Keep us informed about any progress, please.
pre 1 meseca
Znate li ko može da mi pomogne
Automatski prevedeno:
pre 1 meseca
Čekam više od nedelju dana. Sve što čujem je da moram da čekam. šta mogu da uradim? Vaša pomoć
Automatski prevedeno:
pre 1 meseca
Hi, I'm sorry you've been waiting a while for your withdrawals. Did the casino tell you any indication why they have a delay? Was it necessary for you to verify with the casino? Is this your first withdrawal?
Please let me know.
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pre 1 meseca
Sviper kazino ne plaća !!! Već sam poslao mejlove i ne odgovaraju! Rekli su da će platiti za 3 dana. Čekam od 25. septembra. E-mail za registraciju:
možete li pomoći?
Automatski prevedeno:
pre 1 meseca
They do pay just takes a very long time mine took 4/5 weeks if I remember correctly
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pre 1 meseca
Hvala na odgovoru, ali rekli su da će potrajati 3 dana. Ne odgovaraju na mejlove.
Mislim da to nije normalno
Automatski prevedeno:
pre 1 meseca
Prošlo je 10 dana
Automatski prevedeno:
pre 1 meseca
Nema odgovora 🥲
Automatski prevedeno:
pre 1 meseca
The done the same to me took 4/5 weeks it said 3 days then they said 5 days then 3 days again on the chat I went through the same
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pre 1 meseca
Hvala
Automatski prevedeno:
pre 1 meseca
Sviper kazino ne plaća !!! Već sam poslao mejlove i ne odgovaraju! Rekli su da će platiti za 3 dana. Čekam od 25. septembra. E-mail za registraciju:
možete li pomoći?
Automatski prevedeno:
pre 1 meseca
We give casinos 14 days to sort out everything necessary around withdrawing the money. If they can't, then you can let us know and we will try to help. If they also ignore you, you can file a complaint with us, but I would personally give it some more time. If you were told you had 3 days to get your money back and it didn't happen, that's not the best way for the casino to advertise itself, but two weeks is necessary for us to contact the casino in such cases.
Do you think you could hold out and wait for the money to come in or for the casino to contact you?
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pre 1 meseca
Zatražio sam povlačenje 19. i nakon što sam čekao na odobrenje više od 15 dana, mejlom su mi rekli da je povlačenje neuspešno. Zamolili su me za strpljenje i izvinjenje putem ćaskanja. Da li sam ponovo izvršio povlačenje i ponovo moram da čekam? Mogu li da uradim nešto drugo? Imam dva povlačenja jer mi ne daju da povučem sve odjednom.
Automatski prevedeno:
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pre 1 meseca
No Sviper?
Automatski prevedeno:
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