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UBERLucky Casino - opšta diskusija

pre 1 godinu od Janine0902
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pre 1 godinu
Ako želite da diskutujete bilo šta vezano za UBERLucky Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
pre 1 godinu

Čekam da Uberlucki isplati 190 evra preko Inpai-a. Danas je drugi radni dan i još uvek nemam novac na svom bankovnom računu. Iako sam odmah dobio potvrdu i kao izvršenu uplatu. Prema podršci, potrebno je 3 do 5 dana. Koliko znam, možete pročitati na stranici Inpai da uplate ne traju duže od 30 minuta, već sam podneo žalbu ovde i nadam se da će mi neko pomoći. Takođe imam snimke ekrana plaćanja.

Automatski prevedeno:
Janine0902
pre 1 godinu

Hello there.

I'm sorry to say that - but at this point, we won't most likely help you. We allow all casinos 14 full days to verify the account and send the money.

The main question is whether or when the transaction is carried out by the casino. Those 3 to 5 days are the deadline for the casino - its payment provider, not for the Inpay transactions, I'm afraid.

You should be patient for now. Ask the casino for the transaction confirmation if you like and let us know.

pre 1 godinu

Evo završene transakcije sa mog računa, mislim da nisu poslali novac na uplatu, traje 30 minuta!

Automatski prevedeno:
pre 1 godinu

file

Janine0902
pre 1 godinu

Za mene je to čudno, kažu da su poslali za 5 minuta. Prema Inpai-u, transfer u realnom vremenu traje najviše 30 minuta na međunarodnom nivou

Automatski prevedeno:
Janine0902
pre 1 godinu

Hi there.

I believe I explained the difference already, but I'll try that out again.

In some casinos, what the screenshot shows could mean the transaction was processed by the casino to ITS PAYMENT PROVIDER. Until the payment provider carries out the transfer of funds, those 30 mins do not count.

You wrote that yourself: "According to Inpay, a real-time transfer takes a maximum of 30 minutes internationally" The part you're missing is when exactly the payment provider sends the money to Inpay.

Ask Inpay about this transaction. I'd love to hear whether the money has been sent.

Can you do that?

pre 1 godinu

Dobio sam novac nakon 4 dana slučaj se može zatvoriti

Automatski prevedeno:
pre 1 godinu

I withdrew 3 weeks ago, money has not arrived. have done everything with verification, been good for 2 weeks. I have played on football and winter sports. they need to call me for internal check, I don't know why. Is it because I am a girl? And they never call me as well


I am not happy with the service, avoid this bookie. but will update what will happend.

pre 1 godinu

Dobio sam novac nakon 4 dana slučaj se može zatvoriti

Automatski prevedeno:
pre 1 godinu

Thank you for letting us know. I already contacted the Complaints team regarding this.

jensinejensen
pre 1 godinu

Verification calls have nothing to do with your gender. Your account might be flagged by their internal system for any reason and they just need to verify the account owner.

Daniel
pre 1 godinu

Yes, but my account has been verified for 2-3 weeks, nothing has happened. they are draining time. this is not good customer service. be aware.

jensinejensen
pre 1 godinu

You might be right. It's really possible that they just try to get some extra time and they hope you'll cancel your withdrawal and lose the money. On the other hand, you never know what happened. Just imagine there could be someone logging into the casino from the same IP address that you used in past. You don't need to be aware of it, but it could happen and that's just one of many examples.

Daniel
pre 1 godinu

Now it has been 4 weeks, still nothing happening. file

jensinejensen
pre 1 godinu

Hello there.

We are not in a position to check what may cause or better is still causing the issue, so I feel the complaint should help move things in the right direction.

If you agree, submit the complaint here:

https://casino.guru/complaints


pre 1 godinu

Uberlycky license expires 21.03.2023... i dont know what is the consequent... but in 4 days they will be no able to offer casino, bookies etc?

kiziorro1984
pre 1 godinu

Hello there.

Well, it doesn't mean the casino is about to be closed. There are many unlicensed casinos, so the license isn't the most crucial condition in the business. 🙁

Care to update us? Use the "let us know feature" please:

file

Just under the pros and cons in the overview tab.

pre 1 godinu

ok i just read that they have 2 other license 😉

kiziorro1984
pre 1 godinu

Wow! Better than nothing! 😀 Thanks again.

Which is the second aside from Curacao one, please? I checked our system and as far as I can tell, we know only about this one. 🤔

pre 1 godinu

Both are from Curacao 😉 First one is gambling license and 2nd one is financial license i think


XCM provides a comprehensive suite of financial and fiduciary services based on a unique private label

Xecutive Corporate Management (XCM) is an independent, privately held provider of professional fiduciary services headquartered in Willemstad, Curaçao. Our team is dedicated to providing private and corporate clients with a broad range of international tax structures and corporate trustee services. XCM offers a comprehensive suite of professional services to clients around the globe designed to achieve their business and personal needs.Xecutive Corporate Management operates under licence number 0131TRUSTRP, granted by the Central Bank of Curaçao and Sint Maarten.

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