Prošlo je osam dana otkako sam pokrenuo zahtev za povlačenje sredstava, a izgleda da nisu voljni da mi isplate.
Od odeljenja za bezbednost do odeljenja za plaćanje, ne znam zašto im je proces toliko dug. Razmena imejlova između odeljenja za bezbednost i mene trajala je pet dana, a odgovarali su mi samo jednom dnevno. Zatim su me zamolili da podnesem razna dokumenta, uključujući ličnu kartu, vozačku dozvolu, račune za komunalne usluge, izvode iz banke, pa su me čak zamolili da ponesem vozačku dozvolu i fotografišem beli papir sa njihovim dodeljenim brojem.
Bezbroj zahteva za sertifikaciju, iako sam ih sve dostavio, do sada nisam dobio nikakvu povratnu informaciju. Samo me stalno mole da sačekam, kao da žele da zaboravim na ovu stvar.
It has been eight days since I initiated the withdrawal request and they seem unwilling to pay me.
From the security department to the payment department, I don't know why their process is so long. The email exchange between the security department and me took five days, and they only replied to me once a day. Then they asked me to submit various documents, including ID card, driver's license, utility bills, bank statements, and even asked me to hold my driver's license and take a photo of a white paper with their designated number.
Countless certification requirements, although I have provided them all, have not received any feedback so far. They just keep asking me to wait, as if to make me forget about this matter.
Automatski prevedeno: