Vegasino Casino - opšta diskusija (strana 20)

No worries, and thank you. All the best to you as well.

Is there a problem with the platform? Let the Greek players answer us.

Υπάρχει κάποιο πρόβλημα με την πλατφόρμα ας μας απαντήσουν οι Έλληνες παικτες

Do you experience some issues?

I'm in the same case, I've been waiting for 3 withdrawals of 500 euros each for about 11 days, and the most curious thing is that yesterday after making a new reinforcement, I was even blocked from accessing their website (I tested it with a colleague of mine).

Estou no mesmo caso, estou a espera de 3 levantamentos de 500 euros cada a cerca de 11 dias, e o mais curioso´ é que ontem após efetuar um novo reforço, até fui bloqueado de aceder ao site deles(testei com um colega meu).

Did you get any email from the casino with the explanation of this situation, though?

Many times casinos block accounts when they need to check if everything was okay. Sometimes even the game provider needs to check the gameplay, actually.

This is the error that appears when I try to access, this error occurs when my IP is blocked or the domain is changed, which is not the case because outside my network I have access.

This happened because I opened several tickets to resolve the case of the withdrawals I made on the 6th, until today I haven't received anything, I don't have access to their website, they barely reply to me by email.

This is an unusual lack of competence.

Este é o erro que surge quando tento aceder, este erro ocorre quando o meu IP é bloqueado ou o dominio é alterado, o que nao é o caso pois fora da minha rede tenho acesso.

Isto aconteceu porque abri varios tickets para resolverem o caso dos levantamentos que fiz no dia 6, até hoje nao recebi nada, nao tenho acesso ao site deles, mal me respondem por email.

Isto é uma falta de competência fora do normal.

I understand your point here.

At least there has been some progress now, right?

We'll wait for more information from you. Hopefully it'll be soon over.

Yes, I've already received 2 payments of 500 euros, only 1 more to go.

Sim, já recebi 2 pagamentos de 500 euros, falta apenas 1.

Great. Keep us informed, for sure.

Hi, what exactly are they telling you in general terms? Did you ask them why you don't have your money yet? We give casinos 14 days to pay out players.

Did you play with a bonus or did you need to verify yourself or not? 

Please let me know.

In that case, I would file a complaint if you wait more than two weeks. It's not the least bit, so we would try to assist you if it takes even longer.

If you don't need verification, then I don't understand how long you should remain in this state.

If you are interested, click here.

Nice, we now have to wait and hopefully everything will be resolved.

Good luck. ☘️

Tried to withdraw starting with the 500 and then when I tried logging in days later it says "account under review".

Still waiting to hear back what the situation is, and will update if there is anything.

Unfortunately I can't file anything through CG as this was sports betting.

Oh, yeah, we don't do sports.

I hope that it will get resolved soon then.

Have they at least informed you what they need to check?

I am very disappointed with Vegasino. I have deposited almost €20,000 in the last 1.5 years without making a profit. In my opinion, it's really...

I am very angry and disappointed at the same time.

Ich bin sehr enttäuscht von Vegasino habe in den letzten 1.5 Jahren knapp 20.000 eingezahlt ohne ein Gewinn zu erzielen in meinen Augen wirklich …

Ich bin sehr wütend und enttäuscht zu gleich

Hi, I understand why you're angry. It's a lot of money, I would say. In such cases, I always recommend that players refrain from playing altogether, take a break, and so on. 

Unfortunately, casinos cannot be profitable in the long run, and players will sooner or later lose their money there. It's important to remember this and treat gambling as occasional entertainment rather than a source of easy money.

Once again, I'm sorry.😕