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Ako želite da diskutujete bilo šta vezano za Winscore Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Samo ću nalepiti svoj razgovor sa predstavnikom ovog kazina - Bobijem. Po mom mišljenju, njegovo ponašanje je bilo potpuno nepoštovanje. Biću vam zahvalan što ste mi pomogli.
(04:46:11)Jakub Jelovicki
Dobio sam netačan iznos bonusa
(04:46:15)Jakub Jelovicki
trebalo bi da bude 400 evra
(04:46:32)Bobbi
Dozvolite mi da proverim, molim vas, dajte mi nekoliko minuta.
(04:46:43)Jakub Jelovicki
Otpremljen posetilac: a123.PNG
URL: https: //v2uploads.zopim.io/6/v/s/6vsLKSAHSLkvIkM7V2KslVvaSbNk1jEToV/5bf81828e78fc799e10065463de0f9939d4ce141.png
Tip: slika/png
Veličina: 78388
(04:46:46)Jakub Jelovicki
proverite ovaj snimak ekrana
(04:46:54)Jakub Jelovicki
svoju e-poštu od vas
(04:47:13)Jakub Jelovicki
Dobio sam ga danas u 13:46
(04:47:37)Jakub Jelovicki
Možete videti da postoji informacija o 200% bonusa do 400 evra
(04:49:23)Jakub Jelovicki
Aktivirao sam ovaj kod pre depozita
(04:49:25)Bobbi
Cenite vaše strpljenje, iznos bonusa koji ste dobili je tačan, ne možete dobiti više od 200 EUR kao bonus.
(04:49:27)Jakub Jelovicki
O22C
(04:49:44)Jakub Jelovicki
ali postoji informacija o 400 evra!
(04:49:53)Jakub Jelovicki
šta se dešava?
(04:50:01)Jakub Jelovicki
Otpremljen posetilac: a123.PNG
URL: https: //v2uploads.zopim.io/6/v/s/6vsLKSAHSLkvIkM7V2KslVvaSbNk1jEToV/5217792563f9160c937a95465aa49c7307908513.png
Tip: slika/png
Veličina: 78388
(04:50:15)Jakub Jelovicki
proveri ponovo
(04:50:47)Jakub Jelovicki
"Bonus je dostupan 2 dana, imajte vremena da aktivirate promo kod O22C i osvojite 200% do 400 evra. Srećno!"
(04:51:16)Jakub Jelovicki
do 400 evra ne 200 evra
(04:51:23)Bobbi
Proverio sam sa relevantnim timom i maksimalni iznos koji možete dobiti korišćenjem ovog koda je 200 EUR,
(04:51:34)Jakub Jelovicki
nije me briga
(04:51:39)Jakub Jelovicki
Obmanuo si me
(04:53:07)Jakub Jelovicki
Danas sam dobio ovaj e-mail od tebe
(04:53:13)Jakub Jelovicki
O čemu govoriš?
(04:53:22)Bobbi
Proverio sam sa relevantnim timom, i nismo imali uslove, izvinjavam se zbog neprijatnosti.
(04:53:41)Jakub Jelovicki
O čemu govoriš?
(04:53:55)Jakub Jelovicki
Poslali ste mi ovu e-poštu danas u 13:46
(04:54:12)Jakub Jelovicki
"Bonus je dostupan 2 dana, imajte vremena da aktivirate promo kod O22C i osvojite 200% do 400 evra. Srećno!"
(04:54:27)Jakub Jelovicki
"do 400 evra"
(04:55:05)Bobbi
Razumeo sam, ali kao što sam rekao proverio sam sa nadležnim timom i dao sam vam odgovor koji su mi dali.
(04:55:23)Jakub Jelovicki
Ne razumem
(04:55:41)Jakub Jelovicki
Zašto šaljete ponudu koja je obmanjujuća?
(04:56:04)Bobbi
Mogu li ti još nešto pomoći?
(04:56:17)Jakub Jelovicki
Ali šaljem ti svoj novac
(04:56:25)Jakub Jelovicki
Da li je tačno?
(04:56:32)Jakub Jelovicki
poslao vas
(04:57:14)Jakub Jelovicki
Hteo sam da se opustim posle posla
(04:57:15)Bobbi
Da, novac je na vašem računu kao i iznos bonusa.
(04:57:37)Jakub Jelovicki
gde je 400 evra bonusa kao u emailu koji ste poslali?
(04:57:55)Jakub Jelovicki
Mogu li sada da podignem 100 evra?
(04:58:06)Jakub Jelovicki
i zadržati 300?
(04:58:10)Jakub Jelovicki
igrati?
(04:58:14)Jakub Jelovicki
pa 100+200?
(04:58:24)Jakub Jelovicki
Želim sada da podignem ovih 100 evra
(04:58:34)Bobbi
Vidim da se razgovor vrti u krug. Ako imate pitanja o drugim temama, slobodno ih postavite, inače ugodan dan.
(04:58:36)Jakub Jelovicki
bez ikakvog klađenja
(04:58:50)Jakub Jelovicki
ali si me prevario
(04:59:06)Jakub Jelovicki
A ti pokušavaš da me ubediš da je to moja greška
(05:00:01)Jakub Jelovicki
Mogu li da podignem ovih 100 evra i zadržim još 100 evra svog depozita plus bonus ili samo da podignem 200 evra?
(05:00:44)Bobbi
Možete povući kad god želite, ali imajte na umu zahtev za prevrtanje.
(05:01:09)Jakub Jelovicki
zašto moram da se kladim ako si me doveo u zabludu
(05:01:13)Jakub Jelovicki
dogovor je bio drugačiji
(05:01:18)Bobbi
Možete da vidite svoj trenutni iznos preokreta tako što ćete kliknuti na svoje korisničko ime i izabrati opciju „Kampanje".
(05:01:19)Jakub Jelovicki
lagao si me
(05:02:59)Bobbi
Da li bih mogao još nešto da vam pomognem u ovom trenutku?
(05:03:41)Jakub Jelovicki
Ako ćete se ovako ponašati prema meni, pisaću žalbe na askgamblkers.com i casino.guru. Moja korisnička imena tamo su JakeIellov i Miker. Možete proveriti da sam mnoge od njih već napisao
(05:03:57)Jakub Jelovicki
Ne preuzimate odgovornost za svoje ponašanje
(05:04:28)Bobbi
Hvala vam što ste nas kontaktirali – ako imate dodatnih pitanja, ne oklevajte da nam se javite. Želimo vam lep dan!
(05:04:34)*** Bobbi je napustio ćaskanje ***(05:07:29)*** Jakub Jelovicki je napustio ćaskanje ***
I will just paste my chat with the representative of this casino - Bobby. In my opinion his behaviour was totally disrespectful. I will be grateful for helping me.
(04:46:11)Jakub Jelowicki
I got incorrect amount of bonus
(04:46:15)Jakub Jelowicki
it should be 400 euro
(04:46:32)Bobby
Let me check please, give me a few minutes.
(04:46:43)Jakub Jelowicki
Visitor uploaded: a123.PNG
Type: image/png
Size: 78388
(04:46:46)Jakub Jelowicki
check this screenshot
(04:46:54)Jakub Jelowicki
its email from you
(04:47:13)Jakub Jelowicki
I got it today at 13:46
(04:47:37)Jakub Jelowicki
You can see that there is information about 200% bonus up to 400 euro
(04:49:23)Jakub Jelowicki
I've activated this code before a deposit
(04:49:25)Bobby
Appreciate your patience, the bonus amount that you have received is correct you can not receive more then 200 EUR as a bonus.
(04:49:27)Jakub Jelowicki
O22C
(04:49:44)Jakub Jelowicki
but there is an information aboutn 400 euro!
(04:49:53)Jakub Jelowicki
what's going on?
(04:50:01)Jakub Jelowicki
Visitor uploaded: a123.PNG
Type: image/png
Size: 78388
(04:50:15)Jakub Jelowicki
chaeck it again
(04:50:47)Jakub Jelowicki
"Bonus is available for 2 days, have time to activate promo code O22C and get 200% up to 400 Euros. Good luck! "
(04:51:16)Jakub Jelowicki
up to 400 euro not 200 euro
(04:51:23)Bobby
I checked with the relevant team and the maximum amount you can receive by using this code is 200 EUR,
(04:51:34)Jakub Jelowicki
I don't care
(04:51:39)Jakub Jelowicki
You misleaded me
(04:53:07)Jakub Jelowicki
I got this e-mail from you today
(04:53:13)Jakub Jelowicki
What are you talking about?
(04:53:22)Bobby
I checked with the relevant team, and we did not have the terms, I am sorry for any inconvenience.
(04:53:41)Jakub Jelowicki
What are you talking about?
(04:53:55)Jakub Jelowicki
You sendt me this email today at 13:46
(04:54:12)Jakub Jelowicki
"Bonus is available for 2 days, have time to activate promo code O22C and get 200% up to 400 Euros. Good luck! "
(04:54:27)Jakub Jelowicki
"up to 400 euros"
(04:55:05)Bobby
I undersntad but as I said I checked with the relevant team and I gave you the answer that they gave me.
(04:55:23)Jakub Jelowicki
I don;t get it
(04:55:41)Jakub Jelowicki
Why dom you send the offer which is misleading?
(04:56:04)Bobby
Is there anything else I can help you with?
(04:56:17)Jakub Jelowicki
But I send you my money
(04:56:25)Jakub Jelowicki
Is it correct?
(04:56:32)Jakub Jelowicki
sent you
(04:57:14)Jakub Jelowicki
I wanted to relax after work
(04:57:15)Bobby
Yes, the money are in your account and the bonus amount as well.
(04:57:37)Jakub Jelowicki
where is 400 euro of bonus like in email which was sent by you?
(04:57:55)Jakub Jelowicki
Can I withdraw 100 euro now?
(04:58:06)Jakub Jelowicki
and keep 300?
(04:58:10)Jakub Jelowicki
to play?
(04:58:14)Jakub Jelowicki
so 100+200?
(04:58:24)Jakub Jelowicki
I want to withdraw this 100 euro now
(04:58:34)Bobby
I see that the conversation is going in circles. If you have questions on other topics, feel free to ask them, otherwise have a nice day.
(04:58:36)Jakub Jelowicki
without any wagering
(04:58:50)Jakub Jelowicki
but you cheated me
(04:59:06)Jakub Jelowicki
And you trying to convince me that is my fault
(05:00:01)Jakub Jelowicki
Can I withdraw this 100 euro and keep another 100 euro of my deposit plus bonus or just withdraw 200 euro?
(05:00:44)Bobby
You can withdrawal any time you like, but bear I'm mind the rollover requirement .
(05:01:09)Jakub Jelowicki
why I need to make any wager if you misleaded me
(05:01:13)Jakub Jelowicki
the deal was different
(05:01:18)Bobby
You may view your current rollover amount by clicking on your username and choosing the option "Campaigns".
(05:01:19)Jakub Jelowicki
you lied me
(05:02:59)Bobby
Would there be anything else I can assist you with at the moment?
(05:03:41)Jakub Jelowicki
If you gonna treat me like this I will write complaints on askgamblkers.com and casino.guru. My usernames there are JakeYellow and Mixer. You can check that I've been writing many of them already
(05:03:57)Jakub Jelowicki
You don't take responsibility of your behaviour
(05:04:28)Bobby
Thank you for contacting us - if you have any further questions, please don't hesitate to contact us back. We wish you a great day!
(05:04:34)*** Bobby left the chat ***(05:07:29)*** Jakub Jelowicki left the chat ***
Zaista bi mi dobro došao kratak rezime.
Koliko mogu da kažem, nešto o bonusu i drugačijem dogovoru.
I could really use a quick summary.
As far as I can tell, something about a bonus and a different deal.
Juče u 13:46 dobio sam ponudu sa `200% bonusa na depozit do 400 evra od kazina Slotamba. Aktivirao sam kod O22C sa ovog e-maila i uplatio sam 200 evra. Posle ovoga dobio sam 200 evra bonusa umesto 400 evra. Video sam da je predstavnik ovog kazina aktivan na casino.guru pa možda on/ona može da odgovori.
Šaljem vam snimak ekrana ovog mejla sa ponudom u prilogu.
Yesterday at 13:46 I got an offer with a `200% deposit bonus up to 400 euro from Slotamba casino. I've activated the code O22C from this e-mail and I've made a deposit on 200 euro. After this I got 200 euro of bonus instead of 400 euro. I've seen that the representative of this casino is active on casino.guru so maybe he/she can respond.
I'm sending you a screenshot of this e-mail with the offer in the attachment.
Zdravo i hvala!
Bio sam prilično blizu, ali se slažem da bi bilo najbolje da dobijem neki odgovor od predstavnika kazina, to je sigurno. Iskreno, moram da kažem da mnogi predstavnici kazina traže samo da objavljuju informacije o novim bonusima ovde na forumu. 😀 Nadamo se da će se ovaj trend uskoro promeniti.
Pokušaću da dovedem nekoga ovde.
Hello, and thanks!
I was quite close, yet I agree that it would be best to get some response from the casino representative, that's for sure. Honestly, I have to say that many casino representatives only seek to post information regarding new bonuses here on the forum. 😀 Hopefully, this trend will change soon.
I'll try to bring someone here.
Hmm, kao što vidimo verovatno još uvek neće biti ažuriran. U svakom slučaju, da li ste saznali neku novu informaciju, ili ste dobili objašnjenje? Pitam se naglas da li ste uspeli da otkrijete gde je problem. 🤔
Hmm, as we can see it probably won't be updated yet. Anyway, did you learn any new information, or did you get an explanation ? I am wondering aloud if you managed to find out where the problem was. 🤔
Od 26.10 poslao sam im 3 e-maila ali do sada nisam dobio nikakav odgovor. Čini se da me potpuno ignorišu 🙁
Since 26.10 I sent them 3 e-mails but I haven't received any response until now. It seems that they totatally ignore me 🙁
Tako mi je žao. Ono što me muči je to što kazino ne komunicira i ne pokušava da reši vašu situaciju. Osećam žalbu u vazduhu. Ako se ništa ne promeni u narednih nekoliko dana, javite mi. Mislim da će naš tim pokušati da vam pomogne. 😕
I'm so sorry. What bothers me is that the casino doesn't communicate and doesn't try to resolve your situation. I can feel the complaint in the air. If nothing changes in the next few days, let me know. I think our team will try to help you. 😕
Uvek mi je drago da pomognem ako mogu. Znači ništa se nije promenilo na vašoj strani do sada i kazino još uvek ne komunicira?
I am always happy to help if I can. So nothing has changed on your side so far and the casino is still not communicating ?
Ništa se nije promenilo i odlučio sam da igram da bih uložio svoj depozit (5k). Nažalost, izgubio sam sve.
Nothing has changed and I have decided to play in order to wager my deposit (5x). Unfortunately I lost everything.
Žao mi je što to vidim. Nema mnogo toga da se doda; barem vaše gorko iskustvo pokreće neka pitanja među ostalim igračima koji planiraju da igraju ovde. To može biti samo obična greška koju je napravilo ljudsko biće, ali nedostatak pažnje je prava šteta ovde...
I'm sorry to see that. There is not much to add; at least your bitter experience raises some questions among other players who plan to play here. It could be just a simple mistake made by a human being, but the lack of care is the real damage here...
Da budem pošten, moram priznati da su moje 2 poslednje tražene isplate u ovom kazinu obrađene bez problema.
To be fair, I must admit that my 2 last requested payouts at this casino have been processed without a problem.
Mnogo vam hvala! Ali više bih voleo da kazino reši problem sa kojim se susrećete. Pa, želim vam bolje iskustvo sledeći put. Kad smo kod toga, da li možda pravite pauzu?
Much appreciated! But I would prefer to see the issue you encounter solved by the casino. Well, I wish you a better experience next time. Speaking of which, are you perhaps taking a break?
Pitao sam da li i dalje dajete prednost ovom kazinu u odnosu na druge ili nameravate da napravite pauzu ovde.
Ne morate da odgovarate, naravno. 😉
I was asking whether you still favor this casino over others or whether you intend to take a break here.
You don't need to answer, of course. 😉
Moram da priznam da me je ova situacija na početku razočarala, ali sada sam zaista zadovoljan njihovim servisom i nastaviću da igram tamo.
I need to admit that this situation on the beginning has disappointed me but now I'm really satisfied about their service and I will keep playing there.
To znači da otkad ste se bavili problemom u prošlosti, do sada nije bilo problema i sve ide glatko, zar ne? Nadam se da će potrajati i da ćete i dalje imati dobra iskustva. 😊
That means that since you dealt with the problem in the past there has been no trouble so far and everything is going smoothly, yes ? I hope it will last and you will continue to have good experiences. 😊
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
Casino.guru je nezavistan izvor informacija o online kazinima i online kazino igrama, i nije kontrolisan od strane bilo kojeg operatora igara ili bilo koje druge institucije. Sve naše recenzije i vodiči su kreirani iskreno, u skladu sa najboljim znanjem i rasuđivanjem naših članova iz ekspertskog tima; ipak ovaj sadržaj je napravljen u informativne svrhe i ne bi smeo i trebao da se tumači kao pravni savet. Bitno je da uvek ispunite sve regulatorne zahteve pre nego počnete igrati u određenom kazinu.
Proverite svoj inboks i kliknite na link koji smo Vam poslali:
youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.
Proverite svoj inboks i kliknite na link koji smo Vam poslali: youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.