Zdravo, moram da upozorim ljude na užasno iskustvo koje sam imao sa ovom kazino grupom!
Nakon što sam zatražio povlačenje i verifikovao svoj nalog, dobio sam e-poruku u kojoj se kaže da će biti obrađeno trenutno, au određenim situacijama do 24 sata.
Sada vidim da je moje povlačenje za 702€ odbijeno. Napisao sam podršci i oni su mi odgovorili da sam pogrešno uneo podatke o plaćanju na stranici za povlačenje?
Sad se brinem! Pošto sam na ekranu snimio svoju sesiju, vratio sam se u svoju biblioteku fotografija i brzo proverio svoj video i brzo otkrio da je ono što mi je kazino rekao očigledno pogrešno, kopirao sam svoje podatke iz moje bankovne aplikacije ne ostavljajući grešku za grešku.
Sledećeg jutra sam ponovo napisao podršku i sada mi je rečeno da je drugi agent bio novounajmljeni agent koji je napravio grešku rekavši mi da sam pogrešno uneo svoje podatke o plaćanju
Onda mi kaže da Visho casino trenutno ima problema sa korisnicima koji se povlače nazad na svoje kartice?
Dobro sad šta je sada sledeće opravdanje??
(Ažuriraj) sada su rekli da su identifikovali problem i da treba da uplatim na skrill-u i da ga povučem sa skrill-om.
Položio sam 20 evra sa skrill-om i brzo verifikovao moj skrill nalog
Sada kažu da su novi problemi izazvali probleme sa mojim povlačenjem skrila?? DA LI SI BAŠ OZBILjAN!!!'
1. OPTUŽEN SAM DA SAM POGREŠNO Ukucao podatke o plaćanju
2. SAD ODJEDNOM JE PROBLEM SA POVLAČENjEM KREDITNE KARTICE ZA VIŠE KLIJENATA
3. SADA MI KAŽU DA POLOŽIM SA SKRILLOM SAMO DA ZAKLjUČIM VIŠE NOVCA .. (720€)
Prijavio sam se na ovu stranicu nakon što sam pročitao navodno visoku ocenu na kazino-guruu i pitao kockare
Ako pogledate recenzije igrača na pitajte kockare, komentari i ocene izgledaju veoma pouzdano (ne sarkastično)
Ne znam više u šta da verujem
ali mi je rečeno da treba da sačekam 12 dana pre nego što predam dokumentaciju
Nepravedno sam tretiran i imam video zapise svake transakcije opklade i dijaloga..
Nikada ih ne bih optužio za prevaru jer su možda u pravu?? Možda postoje neke tehničke poteškoće koje odlažu moje povlačenje.. ali ovo je možda malo nejasno po mom ukusu.
Uskoro će se ažurirati ako nekako shvate da isplate moj dobitak.. ali možda više nikada neću videti svoj novac
Stvar je u tome što su mi vratili povlačenje 6-7 puta, skoro da se osećam kao da žele da okrenete svoju ravnotežu, ali opet šta ja znam??
Neće mi dati moj novac, ali im je barem žao i naravno „evo prijatelju, evo 100 besplatnih okreta sa veličinom opklade 0,10 zbog neprijatnosti… i nadamo se da imate sunčan dan
SUNČAN DAN???? SUNČAN DAN????
Ako komentarišu ove postove, mogli bi da me optuže da sam prekršio neke uslove ili da me podmetnu što sam ispričao svoje iskustvo
Ali na kraju sam se barem suprotstavio sebi
I borio se protiv mog slučaja
Kada je prvi član podrške optužen za nešto lažno znao sam da će ovo biti duga borba 😫😫😫
Samo bih voleo da ljudi mogu da budu od poverenja i da se ophode jedni prema drugima sa pažnjom, ali nažalost to vreme je davno prošlo..
Nikada više neću igrati ovde čak i ako dobijem svoja sredstva, a mislim da i oni to znaju
Zašto bi dali dosadnog klijenta koji stalno kontaktira podršku za informacije o tome gde se nalazi njihov novac?
Pa..imaju moć da mi ne daju novac bez ikakvih posledica pa zašto bi??? Samo se nadam da postoji neka lepa anđeoska osoba u finansijskom odeljenju koja će odlučiti da obradi moje povlačenje.
DOKAZ O ADRESI (POTPUNO PROVEREN)
PLATNA KARTICA (POTPUNO VERIFIKOVANA)
SKRILL (POTPUNO VERIFIKOVANO)
Hi I need to warn people about a horrific experience I had with this casino group!
After requesting a withdrawal and verifying my account I got an email saying it would be processed instantly and in certain situations up to 24 hours .
I now see that my withdrawal for 702€ has been rejected I wrote to support and they replied that I I have mistyped my payment information on the withdrawal page?
Now I am getting worried! Because I screen recorded my session I went back into my photo library and checked my video quickly finding out that what the casino told me was blatantly wrong I copied my details from my bank app leaving no mistake for errror.
Next morning I wrote support again and now I am told that the other agent was a newly hired agent that made a mistake by telling me that I mistyped my payment information
Then he tells me that wisho casino currently have issues with users withdrawing back to their cards?
Okay now what’s next excuse now??
(Update) now they Said they identified the problem and that I should make a deposit to with skrill and withdraw with skrill.
Ideposited 20 euro with skrill and quickly verified my skrill account
Now they say new problems have caused problems with my skrill withdrawal?? ARE YOU FREAKING SERIOUS!!!’
1. I WAS ACCUSED OF TYPING PAYMENT INFORMATION WRONG
2. NOW SUDDENLY ITS A PROBLEM WITH CREDIT CARD WITHDRAWAL FOR MULTIPLE CUSTOMERS
3. NOW THEY TELL ME TO DEPOSIT WITH SKRILL ONLY TO LOCK UP MORE OF MY MONEY .. (720€)
I signed up this site after reading the supposedly high rating on casino-guru and ask gamblers
If you look at player’s reviews at ask gamblers the comments and ratings look very trustworthy (not sarcastic)
I don’t know what to believe anymore
but I have been told that I should wait 12 days before submitting my documentation
I have been treated unfairly and have video of every bet transaction and dialogue..
I would never accuse them of scamming because maybe they are right?? Maybe there is some technical difficulties delaying my withdrawal.. but this is a maybe bit to shady for my liking.
Will update soon if they somehow figure out to pay my winnings.. but I might never see my money again
The thing is they have reverted my withdrawal 6-7 times it’s almost feel like they want you to spin your balance but then again what do I know??
They won’t give me my money but at least they are sorry and of course "here you go my friend here is 100 free spins with 0.10 bet size for the inconvenience… and we hope you have a sunny day
A SUNNY DAY???? A SUNNY DAY????
If they do comment this posts they might accuse me of breaking some terms or gaslight me for telling about my experience
But in the end at least i stood up to myself
And fought my case
When the first support member accused of something false I knew this would be a long fight 😫😫😫
I just wish people could be trustworthy and treat each other with care but unfortunately those time a long gone ..
I will never play here again even if I get my funds and I think they know that too
Why would they give an annoying customer that keep contacting support for information about the whereabouts of their money ?
Well..they have the power to not give me my money without any consequences so why would they??? I just hope there is some beautiful angelic person in the financial department that decides to process my withdrawal..
PROOF OF ADRESS ( FULLY VERIFIED)
PAYMENT CARD ( FULLY VERIFIED)
SKRILL ( FULLY VERIFIED)
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