As far as I know, we have not.
Otherwise, you would see this information in your complaint.
I'm just hoping that our Complaint Team will not be ignored if they decide to get in touch with the casino.
Furthermore, this is not a question about when the casino responds, it's more about when and if the casino provides any information and supportive documents. I'm sorry but this can't be answered even in general. 🙁
4rabet is Scam or legit?
I deposited BRL 500 and completed the Rollover within the rules of the site, all according to the terms and conditions, they took weeks asking me for documents for verification, I always sent everything they needed quickly, after several days they simply said that they would not send me pay and after that they said they would block me, keeping my earnings and also my money deposited, isn't this a scam????
It depends on what they found out during the verification process. If you're sure that you don't have multiple accounts in the casino and you obeyed the rules when you played with bonuses, feel free to submit a complaint through our website.
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
