Nedavno sam ponovo počeo da se stidim, ali ne pomaže ni kada vam ovi strani i nelicencirani kazina ne dozvoljavaju da podignete novac.
Igrao sam u kazinu gde sam uplatio 1.000 funti, ali je automatski (nisam to tražio) dodao bonus od još 1.000 funti. Zatim su mi rekli da moram da uložim 40 puta više od bonusa da bih dobio novac nazad i da samo 10% od blekdžeka (što je sve što sam ikada platio) ide na klađenje. U osnovi, to znači da bih morao da uložim 400.000 funti da bih otključao bonus od 1.000 funti koji su mi dali. Zapravo, još gore, jer ne mogu da vratim svojih prvobitnih 1.000 funti bez klađenja.
Zamolio sam ih da otkažu bonus, a oni su mi „velikodušno" dozvolili da ulog bude 3 puta veći od mog prvobitnog depozita. Ali su zadržali 10% od blekdžeka. To znači da bih morao da uložim 30.000 funti da bih dobio svojih 1.000 funti, što, uzgred budi rečeno, nije deo uslova i odredbi.
Kockao sam se na ovo kreditnom karticom sa Masterkardom. Očigledno ću zahtevati povraćaj novca. Šta treba da uradim da bih bio najuspešniji i šta da pošaljem kao dokaz koji to podržava?
I've recently relapsed, which I'm ashamed about, but it doesn't help when these overseas and unlicensed casinos don't let you withdraw your money.
I was playing at a casino where I deposited £1k but it automatically (I didn't ask for it) added a bonus of another £1k. They then told me I needed to wager 40 times the bonus to get my money back and that only 10% of blackjack (which is all I ever paid) goes towards the wagering. Basically this means I'd have to gamble £400k to unlock the £1k bonus they gave me. Actually worse, because I can't get my original £1k back without wagering.
I asked them to cancel the bonus and they "generously" allowed the wagering to be 3x my original deposit. But they kept the 10% from blackjack. Meaning I'd have to gamble £30k to get my £1k, which is not part of the T&C incidentally.
I gambled these on a credit card with Mastercard. I am obviously going to do a chargeback. What should I put it through as to be most successful and what do I send as evidence to support it?
Automatski prevedeno: