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I withdrew $1820. They claimed it was approved but failed initially. After waiting more than I week they emailed saying I "overbetted" and confiscated the money.

im at a loss what my option are please help.

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Dear Redshores,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. The relevant terms and conditions: https://www.kodabet.com/en/info/bonus-rules

The maximum stake per slot spin / table game, hand / video poker deal when playing with Bonus funds or active bonus is EUR/USD/CAD/NZD 5 or NOK 50. If a player bets with higher bets, the player agrees that the bonus and any associated winnings may be removed.

Our position on breaching the maximum bet rule is closely explained in Fair Gambling Codex https://casino.guru/fair-gambling-codex-for-casinos#max-bets:

The max bet rule is, in fact, an industry standard, just as the fact that a casino has the right to seize the player's winnings from bonus play after breaking this rule. We prefer not to go against industry standards by penalizing casinos that use the maximum bet rule against players from time to time.

However, if you feel like you have been accused mistakenly, feel free to forward me your game history together with a link to the specific bonus that you redeemed and played. My email address is tomas@casino.guru.

Thank you in advance for your reply.

Best regards,

Tomas

Dear Redshores,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.