Ovde možete igrati samo ako imate puno vremena i strpljenja za BS kroz koji će vam ovaj kazino proći. Ako bi rečnik imao definiciju reči Scamscino, onda bi ovaj kazino bio savršena meta za pripisivanje ove reči. Naravno, početni besplatni bonus je primamljiv. Ali da li zaista želite da igrate tako visoku opkladu? Ako jeste, onda recimo da ste nekim čudom postavili taj zahtev. Super, hajde da povučemo ovu bebu. Za kazina je prilično standardno da ograniče povlačenje iz bonusa bez depozita na 100-200 dolara. Ali ovaj kazino je nepokolebljiv u tome da vam naplaćuje naknadu od 30 dolara da pokrijete izmišljeni trošak koji ne postoji. Ok... hajde da podignemo 70 dolara. Pokušavate da uradite KIC sa njima i u početku se korisnička podrška čini pažljivom. Ali sa svakom posetom razgovarati sa njima. Počinjete da shvatate zajedničku temu. Oni navode da zato što niste položili depozit, ONI korisnička podrška ne mogu pristupiti vašem nalogu da vam pomognu sa KIC-om. Stoga ste zaključani u sporoj e-poruci sa katbankingassist-om. Ovaj kazino onda zahteva da im pošaljete isti dokument više puta navodeći da ga nisu primili. Kada pošaljete dokument, ponekad dobijete automatizovan odgovor od njihovog sistema e-pošte, ali to ništa ne govori. Međutim, to ukazuje da su ga primili. Nakon što sam im više puta slao iste dokumente, dojadio mi je njihov BS i odlučio sam da je arbitraža jedini način da ovaj kazino krene u pravom smeru. Ovo je bio pravi potez jer sam konačno isplaćen skoro 3 meseca kasnije nakon što sam prvi put započeo njihovu tešku KIC proceduru. Ljudi u Casinoguru-u su dali sve od sebe da posreduju u situaciji i uspeli su da ih nateraju da krenu. Međutim, čak je i ovo odloženo jer je Kat čekala do poslednjeg dana svakog sedmodnevnog odgovora da bi nešto uradila. Takođe navodeći da moram da im pošaljem informacije o povlačenju kao što je btc novčanik kada sam im to već dao 3 puta. Bio bih srećan da su čak rekli da nemaju dovoljno sredstava ili da čekaju da cena BTC poraste pre nego što mi isplate. Sve u svemu, ovaj kazino je lažan. Ne mogu da kažem da je to nekompetentnost jer je ceo njihov sistem napravljen da bi procedura povlačenja bila bolna pa igrač odustaje i igra se sa svojim dobicima. Pozivam sve igrače koji razmišljaju o deponovanju da se uzdrže od podrške ovoj vrsti poslovanja. Obratite pažnju na sva upozorenja drugih igrača. Mogu preporučiti ljudima da igraju ovde samo ako je njihova jedina svrha da koriste besplatni čip da pokušaju da ovaj kazino izgubi malo novca.
You can play here only if you have a lot of time and patience for the BS that this casino will put you through. If the dictionary had the definition of the word Scamscino then this casino would be a perfect target to attribute this word. Sure, the initial free bonus is enticing. But do you really want to play that high of a wager requirement? If yes, then let's say that you miraculously made that requirement. Awesome, let's go withdraw this baby. It's pretty standard for casinos to limit withdrawals from no deposit bonuses to 100-200 dollars. But this casino is adamant on charging you a 30 dollar fee to cover a made up expense that does not exist. Ok... let's withdraw 70 dollars. You try to do KYC with them and initially the customer support seems attentive. But with each visit to talk to them. You begin to realize a common theme. They state that because you have not deposited, that THEY the customer support cannot access your account to help you out with KYC. Thus, you are locked into slow email correspondence with katbankingassist. This casino then requires you to send them the same document multiple times stating that they didn't receive it. When you send a document sometimes you get a automated reply from their email system but this doesn't say anything. However it does indicate that it was received by them. After sending the same documents to them multiple times I got fed up with their BS and decided that arbitration is the only way to make this casino move in the right direction. This was the right move as I was finally paid out almost 3 months later after I first started their arduous KYC procedure. The folks at Casinoguru did their best to mediate the situation and they were able to make them move. However, even this was delayed with Kat waiting to the last day of each 7 day reply to get something done. Also stating that I needed to send them withdrawal info like btc wallet when I already gave it to them 3 times. I would have been happy if they even said that they were tight on funds or were waiting for BTC price to increase before paying me out. Overall this casino is deceitful. I cannot state that this is incompetence because their whole system is created to make the withdrawal procedure painful so the player gives up and plays with their winnings. I urge all players thinking about depositing to refrain from supporting this type of business. Heed to all warnings of other players. I can only recommend people to play here if their sole purpose is to use the free chip to try and make this casino lose a little bit of money.