Zdravo,
Izgleda da su mi verifikovali nalog pošto sam konačno uspeo da stupim u kontakt sa njima preko ćaskanja uživo, međutim ovo je užasna usluga uprkos tome što je moj nalog "verifikovan" i mogu da povučem, moj bilans je 204 EUR. Imam 604 EUR nerešeno opklade, momak u live chat-u mi je više puta govorio da su ove opklade izmirene i pokušavao mi je reći da sam koristio ovaj novac za druge opklade dok su samo otvorene opklade od 19.06.2024 za tih 604EUR (postavljene su pre zahteva za verifikaciju) ,
Pokušavao sam da osvežim svoju sesiju nekoliko puta i čak sam nekoliko puta pokušao da se ponovo prijavim, ali to nije pomoglo i čuo sam da je samo to problem sa moje strane.
Odlučio je da prekine vezu sa ćaskanjem na kraju i ja sam primoran ponovo da čekam nekoliko sati da prođem 40 ljudi, ovo je zaista neverovatno, bukvalno najgora usluga za korisnike ikada, trebalo bi da bude ocenjena sa 0.
Hello,
Seems like that they verified my account as I managed to get in touch with them over live chat finally, however this is awful service despite my account got "verified" and I'm able to withdraw, my balance is 204EUR I have 604EUR in unsettled bets, the guy in live chat was repeatedly telling me that these bets are settled and tried to tell me that I used this money to place other bets while only open bets are from 19.06.2024 for those 604EUR ( they were placed before verification request),
I was trying to refresh my session multiple times and even tried to re-login few times however it did not help and I heard only it is the issue on my end.
He decided to disconnect from chat at the end and I'm forced to wait again few hours to pass 40 people que, this is really unbelievable, literally the worst customer service ever, It should be rated as 0.
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