1000% potpuno nezadovoljan. Osvojio sam prilično veliku pobedu, samo da bi moj nalog na kraju bio suspendovan. Proveo sam bezbroj sati pokušavajući da dođem do njihove podrške preko opcije za ćaskanje, ali nije uspelo. Pokušao sam da ih kontaktiram putem e-pošte i dobio sam odgovor koji je rekao da moja e-pošta ne može biti isporučena. Tada sam po prvi put konačno uspeo, ali mi je rečeno da kontaktiraju podršku putem e-pošte. Tako sam i uradio, a onda sam konačno dobio odgovor... Rečeno mi je da sam pokušao da krivotvorim rezultate? Kao da mi je žao, ali ne znam ni šta to znači. Tražio sam dodatna pojašnjenja, ali još nisam dobio odgovor. Dakle, potpuno razočaran jer nisam tehnički pismen, zbog toga što sam bio optužen da radim nešto što čak ni ne znam kako da uradim ili razumem ostavio me je da se češem po glavi, potpuno razočaran i potpuno nezadovoljan.
Ja sam. Niti sada, niti sam ja svaki prevario. Nadam se da postoji šansa da se ova greška ispravi jer se nikada nisam osećao više razočaranim. Bojim se da jednostavno nisu voljni da ispoštuju moju pobedu.
Duša slomljena
Moja adresa e-pošte je tiler(dot)dreger(dot)84(at)gmail(dot)com
Ažuriraj...Još uvek ne razumem zašto je onda moj nalog ukinut, jer ono što se ikada dogodilo su greške u ime vaših servera, a ne nešto što sam namerno uradio...kako da verujem da bilo koje informacije koje ćete pružiti nisu doktore od čega, jer da sam video isplatu jednog svog okretanja bez dobitne kombinacije sigurno bih nešto rekao. Kao i sa drugim kazinom u prošlosti jer neki daju nadoknadu za ukazivanje na takve stvari. da ne spominjem kako su dva moja prijatelja gledala moj uspeh.
Ako sam pod utiskom da nijedan od mojih okreta nije bio greška i na vašoj strani, ali ne i na mojoj, svakako ne bi trebalo da budem kriv što sam izgubio nalog??? Štaviše, zašto je moj nalog suspendovan samo ako je takva aktivnost bila u skladu sa ponavljanim ponašanjem za koje tvrdite zašto je moj nalog ranije označen.
Bukvalno postoji toliko nedoslednosti sa pozicijom i "istinama" kojima pokušavate da definišete svoju poziciju. Jedno od najočitijih da je moj nalog suspendovan samo pre nego što sam vas konačno uhvatio... zašto da ukinem svoj nalog tek nakon što sam uspeo da konačno dođem do vas? Da li je iz razloga zbog kojeg tvrdite da nisam bio obavešten kada sam pokušao da se prijavim da je moj nalog ukinut? Ili jednostavno pronaći moj nalog uopšte ne postoji?
Zato što sam upravo pokušao ponovo i još uvek piše da mi je nalog suspendovan. Što odražava činjenicu da ćete tvrditi da je moj nalog ukinut je laž. Dalje potvrđujem moje uverenje da nećete biti pošteni jer ne želite da ispoštujete isplatu...
Celo ovo stavljanje tereta pružanja dokaza na klijenta je tako zeznuto. Kao korisnik mnogih kazina, i sa dosta poteškoća, nikada nisam došao do ovakvog sajta da bih dobio odgovor, odbijen sam tako što sam tražio od njih da objasne šta god da nisam razumeo.
Zašto mi je bio potreban kazino guru da naučim o ovim stvarima koje jednostavno nisam mogao da razjasnim putem kanala koje sam pokušao da pronađem sopstvenim naporima?
Kao da neću lagati, mislio sam da je potpuno zbunjujuće kako sam mogao imati toliko sreće. Kao što sam rekao, bio sam na sceni kazina, gubio i gubio još nešto. Skoro do tačke u kojoj sam smatrao da nešto Mora da nije u redu, jer isplata koju je naša tako malobrojna i daleko između mene ne čini nikakvim kako neko može da izgubi toliko. Ipak, ovde sa vama govore mi suprotno..tako da ili ja pobeđujem, ali moji rezultati odražavaju gubitak na mojoj strani...iz bilo kog razloga sa vašim kazinom, moram da vidim pobede na svojoj strani, ali ne i na vašoj kraj servera? Jer ne mogu samo da varam bez uspeha svuda drugde, već da budem uspešan u vašem kazinu? Ali ako biste mogli da objasnite kako ili zašto neko ko još uvek ne radi ništa nezakonito po sopstvenom uverenju zbog nedostatka tehničkog znanja treba da bude odgovoran za ukidanje svog naloga i ili šta je eksploatisano ili avuene, ja bih mogao da odgovorite na ove odgovore, prihvatio bih vašu odluku da povučete moj dobitak u nadi da bi mi smer koji ste mi ukazali mogao pružiti utehu da se rešenje može postići u svemu i bez obzira na kazino u koji idem, imam šansu da izgubim ili pobedi kao i svi ostali.
Zato što ne mogu da podnesem da prihvatim da bi drugi kazino potencijalno mogao da se izvuče sa istim stvarima kao što biste sada bili ako bih želeo da „pobedim", dok u isto vreme takođe moram da prihvatim to bez obzira da li sam snimio ceo svoj spinova, da ne bi bili počastvovani, baš kao što su drugi kazino negirali bilo kakve nedoslednosti za koje verujem da mogu postojati, ali to nikada ne bi priznali osim ako se moji dokazi ne poklapaju sa tamošnjim zapisima.
Ovo je pogrešno na toliko nivoa.
1000% completely unsatisfied. I won pretty huge, only for my account to end up suspended. I spent countless hours trying to reach their support via the chat option yet it didn't work. i tried to contact them through email and I got a reply that said my email could not be delivered. Then for the first time finally got through, but was told to contact there support through email. So I did so, and then finally got a s response... I was told I tried to forge results? Like I'm sorry but I don't even know what that means. I've asked for further clarification, but I have yet to receive a reply. So complete the disappointed as I am not a technically literate individual, to be accused of doing something I don't even know how to do or understand had left me scratching my head utterly disappointed and completely unsatisfied.
I am. Not now, nor have I every cheated. I hope there is a chance to have this error corrected as I've never felt more let down. I fear they're just not willing to honour my win.
Soul crushed
My email address is tyler(dot)dreger(dot)84(at)gmail(dot)com
Update...I still don't understand why then my account has been terminated as what ever happened was errors on behalf of your servers not anything I did intentionally...how am to trust that any information ya'll provide isn't doctor from what it, because had I seen a single of my spins payout without a winning combination I certainly would have said something. As I have with other casino in the past because some provide compensation for pointing such things out. not to mention two of my friends watched the success I had.
If I'm under the impression none of my spins were errored and on your end but not mine certainly I shouldnt be at fault of losing my account??? Further more why was my account only suspended if such activity was consistent with the repeative behavior you claim why was my account flagged Sooner.
There is literally so many inconsistency with the position and " truths" your attempt to define your position by. One of the most glaring that my account was only suspended prior to finally getting a hold of ya'll... why only terminate my account upon my sucsess of finally getting through to ya'll? Had it been for the reason your claiming should I have not been notified upon attempting to login that my account was terminated? Or simple find my account not there at all?
Because I just tried again and it still says my account is suspended. Which reflect the fact ya'll claim my account was terminated is a lie. Further certifying my belief ya'll aren't being honest because you don't wanna honour the pay out...
This whole putting the burden to provide proof on the client is so screwed. As a user of many casino, and having my fair share of difficulty never once have I reached out to a site like this to get answer I was being denied via asking them to clarify whatever it was I didn't understand.
Why did I need casino guru to learn of these things ya'll simply couldn't have clarified via the channels I attempted to seek resolution via my own efforts?
It's like I won't lie I thought it was completely baffling how I could have been so lucky. As I said I've been around the casino scene losing losing and losing some more. Almost to the point where I've consider something Must be wrong as the payout our so few and far between it doesn't make any to me how one can lose so much. Yet here with ya'll I'm being told the opposite..so either I'm winning, but my results reflect lose on my end...for whatever reason with your casino I got to see wins on my end but not your server end? Cuz I can't just be cheat with no success everywhere else, but be successful at your casino? But if you could explain how or why someone who ain't doing anything illicit yet under there own belief due to their lack of technical knowledge should be held responsible in relation to having Their account terminated and or what was being exploited or an avuene I could get these answers addressed, I'd accept your decision of retracting my winnings in hope the direction ya'll pointed me could provide me the comfort that a resolution can be achieved over all and regardless of casino I go to, stand the chance to lose or win like everyone else.
Cuz I can't stand here accepting other casino could potentially get away with the same thing ya'll are now if I was to "win" while at the same time also need to accept that regardless of whether I had recorded the entirety of my spins, that they'd not be honored, just as other casino have denied any inconsistencies i believe might exists yet they'd never admit such unless my evidence matched there records.
This is wrong on so many levels.
