Zdravo,
U Everigame kazinu, mi striktno sprovodimo politiku koja zabranjuje igračima da polažu sredstva na svoj kazino račun, traže bonus, povlače sve dobitke, a zatim ih ponovo polažu da bi zatražili dodatni bonus na ista sredstva.
Ovaj problem se nedavno pojavio kod igrača koji se više puta ponašao ovako. 9. novembra, igrač je deponovao $100,17 na svoj Everigame račun, što je maksimalni iznos koji ispunjava uslove za razmatranje bonusa.
U svom mejlu, igrač je objasnio: „Problem je što sam dobio bonus sa ponovo deponovanim dobicima, a ne samo što sam ponovo položio dobitak. Tvrde da sam ovo osvojio sa nelegitimnim bonusom."
Zaista, igrač nije trebalo da koristi bonus sredstva dobijena ponovnim deponovanjem dobitaka na njen kazino račun, što je praksa koja je slična „dvastrukom umanjivanju" bonusa.
Naša pravila, jasno navedena na classic.everigame.eu/pages/bonus-terms, posebno u odeljku 3.8, navode da sredstva koja su povučena i zatim ponovo deponovana na kazino račun ne ispunjavaju uslove za bilo kakav bonus.
Shodno tome, dok legitimni dobici igrača ostaju na nalogu, svi iznosi za koje se smatra da su osvojeni od bonusa za koje nije ispunjavala uslove su uklonjeni.
Hi there,
At Everygame Casino, we strictly enforce a policy that prohibits players from depositing funds into their casino account, claiming a bonus, withdrawing any winnings, and then redepositing them to claim an additional bonus on the same funds.
This issue arose recently with a player who engaged in this behavior multiple times. On November 9, the player deposited $100.17 into their Everygame account, the maximum amount eligible for bonus consideration.
In her email, the player explained, "The problem is that I received a bonus with the redeposited winnings, not just that I redeposited winnings. They are claiming I won this with an illegitimate bonus."
Indeed, the player should not have used bonus funds obtained by redepositing winnings into her casino account, a practice akin to 'double-dipping' on bonuses.
Our rules, clearly outlined at classic.everygame.eu/pages/bonus-terms, specifically section 3.8, state that funds withdrawn and then redeposited into a casino account are ineligible for any bonus.
Consequently, while the player's legitimate winnings remain in the account, any amounts perceived to have been won from bonuses for which she was ineligible have been removed.
Automatski prevedeno: